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Posted: 10/19/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management, data analysis, and stakeholder communication to drive successful program execution and operational improvements. Proficient in leveraging insights to enhance service delivery and customer experience across cross-functional teams.
Highest-signal resume keywords
Project Management ExperienceData Analysis SkillsMicrosoft Office Suite ProficiencyServiceChannel Software ExperienceStrong Communication Skills
About the role
Key responsibilities & impact- Apply project management best practices to support the Marketplaces program, including ServiceChannel Managed, Network Optimization, and other strategic accounts
- Partner cross-functionally with Sales, Implementation, Facility Services, Strategic Sourcing, Provider Development, and Operations to align project deliverables with customer expectations
- Collect and analyze key customer information to enable successful program execution
- Support compliance and legal configuration processes by identifying contractual or operational nuances
- Review customer data and recommend provider, system, or trade optimization strategies
- Participate in and document customer and implementation meetings, building trusted partnerships and capturing insights to source best-fit providers
- Maintain accurate project tracking, databases, and reports to monitor milestones and measure success across implementation, sourcing, and onboarding
- Track and report customer health, status, and progress toward team objectives
- Synthesize and share client insights across internal stakeholders to drive alignment
- Prepare and present data and recommendations to clients and internal teams
- Identify gaps in provider coverage and collaborate with sourcing and operations to address needs for new locations or trades
- Lead comprehensive issue lists and trade consultations to improve service delivery and customer experience
- Manage and complete additional projects that positively impact Marketplaces, Operations, and other cross-functional teams
- Leverage data insights to identify trends, measure impact, and recommend process improvements
Requirements
What you’ll need- 3+ years of project management experience
- Proven ability to manage complex programs with shifting priorities
- Strong problem-solving and analytical skills
- Exceptional professionalism, communication, and conflict resolution skills
- Ability to influence stakeholders and drive decisions through clear, persuasive communication
- Skilled in negotiation and building productive relationships
- Ability to manage multiple priorities in a fast-paced environment with high attention to detail and quality
- Bachelor’s degree in Business, Supply Chain Management, or related field
- Proficiency with Microsoft Office Suite, including advanced Excel skills
- Experience in facilities management strongly preferred
- Experience with ServiceChannel software or similar CMMS solutions
- Strong data analysis skills
- Detail-oriented, adaptable, and solution-driven mindset
- Highly motivated self-starter with a collaborative, positive team attitude
- Creative thinker with a passion for continuous improvement
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- LTD insurance
- HSA
- 401(k) retirement plan
- Equal opportunity employer
- Reasonable accommodations for applicants with disabilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementData AnalysisNegotiationProblem-SolvingContractual ComplianceOperational StrategyProgram ManagementCustomer Insights SynthesisProcess ImprovementFacilities Management
Soft Skills
ProfessionalismConflict ResolutionRelationship BuildingAttention to DetailAdaptability
Tools & Technologies
Microsoft ExcelServiceChannel SoftwareCMMS Solutions
Industry Keywords
Marketplaces ProgramCross-Functional CollaborationCustomer Health TrackingImplementation MeetingsProvider Development