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Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing multi-unit operations, driving sales growth, and fostering an inclusive team environment. Capable of leveraging data and strategic insights to enhance merchandising effectiveness and deliver exceptional customer experiences.
Highest-signal resume keywords
Multi-Unit Business LeadershipMerchandising Capability DevelopmentTeam Building and InclusionCustomer Experience ManagementOperational Excellence
About the role
Key responsibilities & impact- Lead a portfolio of stores and coach General Managers to deliver optimal customer and employee experiences
- Drive operational excellence, merchandising execution, productivity, and profitable sales and earnings growth
- Attract, hire, develop, and retain teams to meet short- and long-term business goals
- Monitor performance and follow up to ensure results are delivered
- Develop individual and team performance and capabilities through expectations, conversations, recognition, and accountability
- Foster and maintain an inclusive, collaborative work environment
- Identify product-performance themes and create district merchandising plans using data, strategy, and seasonality
- Lead effective store visits focused on behaviors that deliver results
- Plan contingencies and use multiple approaches to achieve goals
- Identify and solve problems with sustainable solutions
- Monitor the external market and competition
- Ensure stores comply with Gap Inc. policies and procedures
Requirements
What you’ll need- Demonstrated ability to drive results, execute based upon direction, and manage multiple, competing priorities
- Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores
- Demonstrated ability to build diverse, high-performing teams with an inclusive environment
- Demonstrated ability to deliver an exceptional customer experience via all channels
- Demonstrated ability to embrace challenges, take risks, learn quickly, and enable change
- Demonstrated ability to exceed expectations and use improvements or learnings to surpass existing goals
- Flexible to work days, nights, weekends, and holidays
- Ability to travel overnight and/or between stores as required
- Ability to lift and carry 30 lbs
- 3+ years of multi-unit, high-volume, complex business leadership preferred
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales GrowthMerchandising ExecutionPerformance MonitoringData AnalysisStrategic PlanningProblem SolvingContingency PlanningProductivity ImprovementCompliance ManagementMarket Analysis
Soft Skills
CoachingCollaborationFlexibilityAccountabilityCommunication
Industry Keywords
Customer ExperienceOperational ExcellenceInclusive EnvironmentHigh-Volume RetailGap Inc. Policies