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Business Systems Analyst I – Enterprise Platforms Servicing Applications
Golden 1 Credit UnionPosted 10/21/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $76,600 - $82,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in overseeing the Software Development Lifecycle and providing analytical system solutions while collaborating with stakeholders to drive business and IT requirements. Proficient in Agile practices and technical business analysis within financial or health services.
Highest-signal resume keywords
Software Development Lifecycle ManagementAgile PracticesTechnical Business AnalysisApplication SupportProcess Improvement
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Oversee the Software Development Lifecycle for enterprise-wide software solutions
- Review, analyze, and document business-unit needs, workflows, program functions, and technical business processes
- Drive business/IT requirements and solution discussions and stakeholder review meetings
- Provide analytical system solutions for key stakeholders
- Identify software functional gaps and improvement opportunities
- Collaborate with product owners to create product backlogs using Agile practices
- Create user stories with acceptance criteria
- Participate as a technical subject matter expert throughout project implementation
- Participate in scrum events, including daily scrums, sprint planning, backlog refinement, retrospectives, and reviews
- Design and document process flows, technical requirements, specifications, diagrams, scenarios, mockups, and models using Visio, MS Word, Excel, PDF, SharePoint, and similar tools
- Provide Tier 1 application support and resolve internal tickets for enterprise-wide managed software solutions
- Troubleshoot issues, assist with triage, assess risk, and serve as an incident-management escalation point
- Manage application customizations, reports, dashboards, workflows, role-based access, and reporting support
- Communicate application issue progress and resolutions to users in alignment with service-level agreements
- Coordinate with third-party providers and internal technical teams on software needs and production issues
- Maintain relationships with business lines, technical teams, and third-party providers
- Participate in on-call support for after-hours application impairments or major outages as needed
Requirements
What you’ll need- Associate’s Degree in Information Technology, Project Management or Business Administration required
- Bachelor’s Degree in Business Administration, Accounting, Information Technology, Engineering, Management, or related field preferred
- Equivalent work experience may be considered in lieu of a 2-year degree required
- 5+ years in financial or health services, including technical business analysis, product development and process improvement required
- Experience working in an Agile environment or Azure ecosystem (DevOps) strongly desired
- Must reside in California
- Selected candidates must satisfy background screening requirements of the Federal Credit Union Act, including restrictions related to certain convictions
Benefits
Comp & perks- Market-competitive and internally equitable total rewards compensation package
- Comprehensive compensation package
- Well-being and work-life balance programs
- Career development and growth
- Rewards and recognition
- Commitment to Diversity, Equity and Inclusion
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisProduct DevelopmentProcess ImprovementUser Story CreationTechnical DocumentationIncident ManagementRisk AssessmentApplication CustomizationWorkflow ManagementReporting Support
Soft Skills
CollaborationCommunicationStakeholder ManagementProblem-SolvingAnalytical Thinking
Tools & Technologies
VisioMS WordExcelPDFSharePointAzure DevOps
Certifications & Qualifications
Associate’s Degree in Information TechnologyBachelor’s Degree in Business Administration or related field
Industry Keywords
Financial ServicesHealth ServicesFederal Credit Union ActTechnical Business ProcessesService-Level Agreements