H&R Block

Program Manager

• Partner with Marketing, Program Operations, workflow managers, and cross-functional stakeholders to translate Marketing's operating model and processes into the work management platform ecosystem
• Operationalize governance standards, workflows, intake processes, taxonomies, permissions, templates, data structures, and reporting
• Design, configure, and optimize scalable platform functionality for Marketing planning, prioritization, execution, and measurement
• Steward Marketing's planning, portfolio, and capacity-related data models
• Enable visibility into capacity, demand, throughput, priorities, risks, and portfolio health
• Partner with Technology teams and platform vendors on integrations, upgrades, enhancements, and optimization initiatives
• Lead platform adoption, training, communication, and change management
• Evaluate and implement workflow automation and AI-enabled capabilities
• Socialize platform-enabled processes, governance expectations, and ways of working across teams and lines of business
• Advise Marketing leadership on platform investments and capability development

Marketing Program Director

Recruitment

• Provide sourcing and screening support for corporate positions
• Support candidate sourcing and outreach to build talent pipelines
• Review applications and identify candidates aligned to open roles
• Help provide a positive and engaging candidate experience
• Support recruiters with role intake, candidate research, interview coordination, and recruiting activities
• Communicate with candidates and hiring teams with timely updates and information
• Contribute to Talent Acquisition projects involving technology, campus recruiting, recruitment marketing, and sourcing initiatives
• Use social media and professional networking platforms to support sourcing and employer brand awareness
• Track and analyze recruiting data and metrics to identify trends and opportunities
• Partner with Talent Acquisition teams on recruiting programs and process improvements
• Participate in professional development, giveback, networking, and connected culture workshops and events

Corporate Recruiter – Intern

Machine Learning Engineer

• Design, build, and deploy machine learning models, including generative AI models, to address complex business problems
• Clean, prepare, and analyze data for machine learning projects
• Tune and optimize models for accuracy, efficiency, and scalability in production environments
• Collaborate with AI/ML and engineering teams to support model integration, deployment, and monitoring
• Explore emerging machine learning, deep learning, and Generative AI technologies
• Participate in code reviews, technical discussions, and collaborative problem-solving
• Document findings, share learnings, and present project outcomes and recommendations
• Participate in Embark workshops and events covering professional development, community service, networking, and connected culture

Machine Learning Intern

Product Manager

• Develop, communicate, and implement the company’s consumer credit strategy
• Guide Product Managers and cross-functional teams in identifying customer problems, designing and developing solutions, and delivering impactful product experiences
• Collaborate with product teams to develop the overall financial services product portfolio
• Monitor industry trends and potential partners for innovative, low-risk products
• Partner with Risk, Operations, Compliance, Finance, Marketing, and Data Science teams to develop and improve consumer lending products
• Analyze product and portfolio performance by consumer segment
• Make credit and pricing recommendations to optimize acceptance rates, minimize losses, and increase profitability
• Work with Risk teams to develop and review underwriting models using traditional and alternative data sources
• Manage credit risk performance across lending products with internal and third-party partners
• Communicate business and product performance, credit issues, and recommendations to executive teams and bank partners
• Guide, manage, and coach a team of product managers
• Lead cross-functional company-wide teams
• Develop external partnerships to design, develop, and implement new products, services, or programs
• Report to the Vice President – Financial Services and participate in the product leadership team

Director, Product Management

• Support product discovery by researching customer needs and identifying opportunities aligned with business goals
• Assist in writing user stories and acceptance criteria to guide engineering and design work
• Participate in product planning and ceremonies
• Help manage the product backlog and prioritize features
• Collaborate with cross-functional teams to deliver features on time and with quality
• Use data and metrics to evaluate product performance and support data-driven decision making
• Engage in professional development to build product management, Agile, and collaboration skills
• Participate in workshops and events covering professional development, community service, networking, and connected culture
• Work under guidance and mentoring while developing independent working skills

Product Management Intern

Accounting Manager

• Research and analyze financial data for accounting projects and reporting
• Assist with forecasting, financial reporting, and processes
• Research technical accounting and financial reporting matters
• Support preparation of financial statements, reconciliations, and schedules
• Assist with timely preparation and review of financial reports
• Analyze financial data to identify trends and variances
• Collaborate with Accounting and Finance teams on special projects
• Work independently while receiving guidance and mentoring
• Participate in professional development, community service, networking, and connected culture workshops and events

Accounting Intern

Data Analyst

• Participate in H&R Block’s 11-week Embark 2027 Summer Internship Program
• Conduct research and analysis supporting strategic and product decisions within Financial Services
• Analyze customer, market, competitive, and financial data to identify trends and opportunities
• Help develop financial and analytical models measuring customer value, acquisition efficiency, engagement, and other business metrics
• Evaluate existing metrics and data, identify gaps, and develop decision-useful insights and recommendations
• Partner with Product, Finance, Analytics, and cross-functional teams on strategic initiatives
• Synthesize research, data, and business discussions into presentations, models, and leadership recommendations
• Gain exposure to business decisions and trade-offs while taking increasing ownership of assigned work
• Participate in professional development, community service, networking, and culture workshops and events

Financial Services Data Analytics Intern

Full-stack Engineer

• Research, gather, and organize data for special projects or reports
• Work with QA, User Experience, and other teams to align on requirements and approach
• Write, test, debug, and maintain code supporting real products and customer experiences
• Investigate technical problems and collaborate on solutions
• Participate in Agile activities, including daily stand-ups, sprint planning, reviews, and other ceremonies
• Participate in code reviews and incorporate feedback
• Learn existing applications, systems, architecture, and development practices while contributing to an established codebase
• Design, develop, and maintain software components and products supporting H&R Block business applications
• Use tools, languages, coding standards, and best practices to develop product features and maintain functionality and enhancements
• Work alongside experienced engineers with guidance and mentoring while developing independence
• Participate in Embark workshops and events covering professional development, giveback, networking, and connected culture

Software Engineering Intern

Product Designer

• Research customer needs and behaviors to identify opportunities and inform design decisions
• Create user flows, wireframes, mockups, and interactive prototypes for digital experiences
• Help design intuitive, accessible, and customer-centered experiences from concept through implementation
• Identify UX challenges and advocate for the user throughout the product development process
• Use customer feedback, research, and data to validate and iterate on designs
• Collaborate with Product, Engineering, Content, and Design partners
• Apply established design systems and standards while exploring creative solutions
• Participate in design critiques, product discussions, user testing, and cross-functional activities
• Present design concepts, recommendations, and rationale to team members and stakeholders
• Participate in Embark workshops and events covering professional development, community service, networking, and connected culture

UX/UI Design Intern

Research Analyst

• Research, analyze, and evaluate current-year state tax forms, vendor specifications, letters of intent, and requirements
• Identify, document, and advise the company on tax changes affecting compliance with state Departments of Revenue
• Assist tax software developers by researching and answering tax-related questions
• Analyze moderately complex tax situations and apply relevant current, proposed, or past law
• Recommend forms to add to or remove from the existing tax-form suite
• Coordinate, develop, and assist with tax research supporting Government Relations, Media Relations, Marketing, Legal, Insurance, Software Development, Pricing & Analytics, and Field Training
• Coordinate or participate in work teams analyzing and preparing summaries of passed and proposed tax law
• Edit, review, and fact-check tax-related materials for accuracy and completeness
• Complete assigned projects by agreed deadlines

Seasonal Tax Research Analyst

Manager

• Lead a district of approximately 32 H&R Block retail tax offices through a team of 7–8 Area Experience Leaders
• Translate regional and enterprise priorities into clear actions supporting consistent, high-quality client experiences, associate engagement, and business results
• Coach, develop, and hold Area Experience Leaders accountable for client experience, associate engagement, workforce readiness, local growth, operational execution, and business results
• Reinforce consultative service expectations and improve consistency, quality, and client loyalty using client feedback, field observations, and office-level insights
• Use client, associate, workforce, and business insights to prioritize actions, remove barriers, allocate resources, and close performance gaps
• Build and execute district talent plans supporting hiring, development, retention, succession readiness, leadership capability, and workforce readiness
• Ensure offices are prepared to serve clients by reinforcing compliance, labor management, workforce execution, facilities, standard operating procedures, technology adoption, and daily operations
• Create a connected, high-performing district culture grounded in client focus, growth mindset, engagement, recognition, feedback, continuous learning, and accountability
• Partner with Area Experience Leaders on local growth plans, community presence, client acquisition and service, and market-share growth
• Lead adoption of regional and enterprise priorities by aligning resources, strengthening partnerships, communicating expectations, and driving disciplined follow-up

District Experience Manager

Strategy

• Support the ongoing development and evaluation of H&R Block's corporate strategy
• Define long-term growth priorities and strategic choices
• Conduct market, customer, competitive, and financial analyses
• Formulate and test hypotheses related to growth strategies, market expansion, customer needs, new business models, and transformation initiatives
• Create data-driven recommendations, executive presentations, and strategic perspectives for senior leadership, the Executive Leadership Team, and the Board of Directors
• Lead and contribute to high-priority strategy projects
• Partner with cross-functional teams to evaluate opportunities, solve complex business challenges, and drive outcomes
• Support the enterprise strategic planning process
• Align priorities, investments, key initiatives, and success metrics across the organization
• Facilitate executive workshops and stakeholder discussions
• Build alignment around critical decisions and trade-offs
• Analyze competitive landscapes, emerging technologies, and disruptive forces affecting tax, financial services, and small business industries
• Support evaluation of strategic partnerships, new business initiatives, and growth opportunities
• Build trusted relationships and influence leaders across functions to advance strategic priorities and drive informed decision-making

Enterprise Strategy Manager

• Work as an Associate Product Manager within the Product & Design category
• Apply decision-making, analytical, and problem-solving skills to product management work
• Present effectively to senior management and line/staff associates
• Use Microsoft Office tools and perform exploratory data analysis
• Manage and prioritize work to achieve critical deadlines
• Contribute within H&R Block’s product and digital innovation environment

Associate Product Manager

• Define and lead the product vision, strategy, roadmap, OKRs, and success metrics for the SMB Accounting group
• Own accounting and bookkeeping product decisions, balancing usability, accuracy, and compliance
• Partner with Tax and cross-platform counterparts to unify accounting and tax workflows
• Own and evolve the mobile accounting experience and align engineering, design, and business stakeholders on mobile direction
• Develop a high-performing team using continuous product discovery best practices and modern SDLC methodologies
• Lead user research, roadmap and backlog management, and hypothesis-driven experimentation
• Inspire, align, and influence across engineering, design, and business functions
• Secure resources, coordinate technology and design work, and navigate cross-functional challenges and dependencies
• Craft business cases, understand financial impacts, and define and execute business and customer benefit OKRs
• Use data to prioritize opportunities, demonstrate product value, and impact KPIs
• Identify opportunities for AI to improve team productivity and embed customer value in the accounting product
• Foster continuous improvement through retrospectives, coaching, and refinement of team processes

Group Product Manager, SMB Accounting

• Lead a district of approximately 32 H&R Block retail tax offices through a team of 7–8 Area Experience Leaders
• Translate regional and enterprise priorities into clear actions supporting consistent, high-quality client experiences, associate engagement, and business results
• Coach, develop, and hold Area Experience Leaders accountable for client experience, associate engagement, workforce readiness, local growth, operational execution, and business results
• Reinforce consultative service expectations and use client feedback, field observations, and office-level insights to improve consistency, quality, and client loyalty
• Use client, associate, workforce, and business insights to prioritize actions, remove barriers, allocate resources, and close performance gaps
• Build and execute district talent plans supporting hiring, development, retention, succession readiness, leadership capability, and workforce readiness
• Ensure office readiness through compliance, labor management, workforce execution, facilities, standard operating procedures, technology adoption, and day-to-day operations
• Create a connected, high-performing district culture grounded in client focus, growth mindset, engagement, recognition, feedback, continuous learning, and accountability
• Partner with Area Experience Leaders on local growth plans, community presence, client acquisition and service, and market-share growth
• Lead adoption of regional and enterprise priorities by aligning resources, strengthening partnerships, communicating expectations, and driving disciplined follow-up