Harris Computer

Project Manager

• Lead end-to-end SIS platform deployments from kickoff through go-live
• Conduct discovery workshops with campus stakeholders to map institutional requirements and legacy workflows
• Maintain project timelines, track milestones, mitigate risks, and communicate status updates to internal teams and client steering committees
• Support institutions through change management during transition to a modern SaaS environment
• Conduct post-implementation reviews and contribute to continuous improvement of methodologies and playbooks
• Serve as a higher education operations subject matter expert across admissions, registration, grading, degree auditing, and financial aid
• Consult with staff to redesign legacy processes around platform best practices
• Ensure configurations support FERPA, Title IV, and regional regulatory compliance
• Champion responsible data governance throughout implementation
• Configure predictive analytics models and early-warning systems for at-risk student identification
• Leverage AI-driven data mapping, cleansing, and automation tools for data migration and client outcomes
• Define SIS integration requirements with LMS, CRM, and ERP/financial systems
• Translate complex academic policies into technical configurations
• Develop and deliver training for campus staff before go-live
• Build consultative relationships with university leadership and identify platform expansion opportunities
• Partner with Sales and Account Management on account growth strategies, proposals, and renewals
• Synthesize customer feedback and implementation pain points to drive product roadmap improvements
• Performance measured by on-time go-live rate, CSAT/NPS, training completion and effectiveness, post-go-live support ticket volume, install-base revenue growth, and process improvement contributions

Business Intelligence Developer

• Design, build, and support enterprise Data Lake solutions from the ground up
• Develop scalable ETL solutions and data pipelines
• Move and process terabytes of data efficiently
• Implement data quality, data governance, metadata, and lineage processes
• Develop anomaly detection, monitoring, and alerting capabilities
• Support modern Data Lakehouse and real-time analytics platforms
• Support large-scale data ingestion, transformation, reconciliation, and backfill processes
• Troubleshoot and optimize production data services and distributed analytics platforms
• Support production Linux environments and distributed data and analytics platforms
• Support enterprise reporting, self-service analytics, and business intelligence solutions
• Ensure data platforms handle sensitive and regulated information appropriately
• Provide technical leadership, mentor team members, conduct code and design reviews, and contribute to engineering standards and best practices
• Report to the DBA and Analytics Manager

Senior Data Engineer, Business Intelligence

Associate

• Proactively identify and source software companies aligned with investment goals
• Develop a robust M&A pipeline of opportunities
• Lead outbound prospecting through strategic, targeted outreach
• Build rapport and long-term professional relationships with business owners, founders, executives, and senior leadership
• Establish credibility and position Harris as the acquirer of choice
• Develop and implement methods to improve the outreach process
• Use the M&A CRM to manage the pipeline and meticulously track activities
• Use pipeline data to support effective decisions

Corporate Development Associate

• Design, build, and support enterprise Data Lake solutions from the ground up
• Develop scalable ETL solutions and data pipelines
• Move and process terabytes of data efficiently
• Implement data quality, data governance, metadata, and lineage processes
• Develop anomaly detection, monitoring, and alerting capabilities
• Provide technical leadership on complex data and analytics initiatives
• Mentor team members and conduct code and design reviews
• Contribute to engineering standards and best practices
• Support production data and analytics platforms, including troubleshooting and performance optimization

Director

• Provide technical direction and guidance for product development and support services throughout the organization
• Establish KPIs and metrics to assess R&D initiatives and provide regular reports and updates to senior management
• Own the technology roadmap for product development
• Manage allocation of budget, personnel, and infrastructure
• Manage, mentor, and coach R&D team members
• Lead end-to-end project management from planning through delivery
• Coordinate cross-functional teams on scope, timelines, risks, and dependencies
• Own R&D planning, execution tracking, risk management, and status reporting
• Act as the primary interface between the R&D team and executive leadership
• Provide input on R&D strategies, goals, and objectives aligned with business priorities and software development innovation
• Collaborate with the executive team on departmental budgeting, forecasting, and return on investment
• Travel as needed, approximately 1–2 trips per year to South Korea

Director, Research & Development

• Proactively identify and source software companies aligned with investment goals
• Lead outbound prospecting through strategic, targeted outreach
• Build rapport and long-term relationships with business owners and senior leadership
• Position Harris as the acquirer of choice
• Develop and implement methods to improve the outreach process
• Use the M&A CRM to manage the pipeline and meticulously track activities

• Design, build, and support enterprise Data Lake solutions from the ground up
• Develop scalable ETL solutions and data pipelines
• Move and process terabytes of data efficiently
• Implement data quality, data governance, metadata, and lineage processes
• Develop anomaly detection, monitoring, and alerting capabilities
• Support modern Data Lakehouse and real-time analytics platforms
• Support large-scale data ingestion, transformation, reconciliation, and backfill processes
• Troubleshoot and optimize production data services and distributed analytics platforms
• Support Linux environments and operational services for data and analytics platforms
• Support enterprise reporting, self-service analytics, and business intelligence solutions
• Ensure platforms handle sensitive and regulated data according to organizational requirements
• Provide technical leadership, mentor team members, conduct code and design reviews, and develop engineering standards

Consultant

• Work with colleagues and managers to proactively manage technology solutions for clients
• Support existing and new clients by leading them through processes, communicating with stakeholders, resolving issues, and training users in system setup, administration, and maintenance
• Perform business analysis through gap analysis, root cause analysis, business process reviews, documentation, and requirements elicitation
• Understand client business processes and configure applications according to business needs and accepted best practices
• Own user acceptance testing and change management processes
• Create user documentation and complete handover documentation for support staff
• Identify opportunities to recommend additional products and services that fit client needs
• Support Project Managers with engagement contracts, bottleneck escalation, and project progress updates
• Deliver services efficiently to meet project milestones and resource utilization targets
• Provide subject matter expertise to R&D and operational groups by understanding client needs, market trends, and business practices
• Act as a conduit between Operations, R&D, and clients while becoming a product expert and client process advisor
• Support CayOps initiatives focused on improving existing clients’ day-to-day operations

Application Consultant

• Manage and develop frontline managers, team leads, and staff across revenue cycle functions
• Oversee day-to-day operations to ensure performance standards, productivity targets, and service levels are met
• Promote accountability, teamwork, and continuous improvement
• Ensure accurate and timely execution of billing, cash posting, collections, AR follow-up, and denial management
• Monitor workflow distribution and adjust resources to meet client needs
• Escalate operational risks or issues to senior leadership
• Identify inefficiencies and recommend process improvements
• Assist in implementing standard workflows, policies, best practices, automation, and AI-driven solutions
• Maintain relationships with client contacts and operational leaders
• Participate in client meetings and provide performance and initiative updates
• Address client concerns and ensure timely issue resolution
• Track and analyze KPIs, productivity metrics, and financial outcomes
• Prepare presentations, reports, and dashboards for leadership and clients
• Identify trends and recommend corrective actions
• Ensure adherence to CMS guidelines, payer rules, and billing/coding regulations
• Support quality assurance programs, audits, and corrective actions
• Support budget adherence, staffing, productivity, operational expenses, and forecasting
• Optimize revenue cycle systems and workflows
• Collaborate with internal teams and vendors to resolve system issues
• Support onboarding, training, education, mentoring, and career development
• Provide operational expertise for sales discussions, client presentations, proposals, and service improvements

Assistant Director, Revenue Cycle Management

• Manage and develop frontline managers, team leads, and staff across revenue cycle functions
• Oversee day-to-day operations to ensure performance standards, productivity targets, and service levels are met
• Promote accountability, teamwork, and continuous improvement
• Ensure accurate and timely billing, cash posting, collections, AR follow-up, and denial management
• Monitor workflow distribution and adjust resources to meet client needs
• Escalate operational risks or issues to senior leadership
• Identify inefficiencies and recommend process improvements
• Assist with standard workflows, policies, best practices, automation, and AI-driven optimization initiatives
• Maintain working relationships with client contacts and operational leaders
• Participate in client meetings, provide performance updates, address concerns, and resolve issues
• Track and analyze KPIs, productivity metrics, and financial outcomes
• Prepare presentations, reports, and dashboards for leadership and clients
• Ensure adherence to CMS guidelines, payer rules, and billing/coding regulations
• Support quality assurance programs, audits, and corrective actions
• Support budget adherence, staffing, productivity, expenses, forecasting, and performance monitoring
• Optimize revenue cycle systems and workflows and collaborate with internal teams and vendors
• Support onboarding, training, education, mentoring, and career development
• Provide operational expertise for sales discussions, client presentations, proposals, and service improvements

• Work with colleagues and managers to proactively manage technology solutions for clients
• Support existing and new clients by leading them through processes, resolving issues, and ensuring successful product utilization
• Train users in system setup, administration, and maintenance
• Perform business analysis, gap analysis, root cause analysis, business process reviews, documentation, and requirements elicitation
• Understand client business processes and configure applications based on business needs and accepted best practices
• Own user acceptance testing and change management processes
• Create user documentation and complete handover documentation for support staff
• Build client capabilities and identify opportunities to recommend additional products and services
• Support Project Managers with engagement contracts, bottleneck escalation, and project progress updates
• Deliver services efficiently to meet project milestones and resource utilization goals
• Provide subject matter expertise to R&D and operational groups on client needs, business practices, market trends, and industry best practices

Network Engineer

• Lead the design and architecture of advanced network solutions across LAN, WAN, Data Center, Cloud, and Hybrid Cloud environments
• Develop scalable, secure, resilient, and high-performing network architectures
• Define network technology standards, best practices, architecture principles, and technology roadmaps
• Evaluate networking technologies and recommend adoption based on business and technical requirements
• Lead and manage network projects from inception through completion
• Collaborate with senior leadership, cross-functional teams, and business stakeholders
• Provide technical guidance, mentorship, and knowledge sharing to network engineering and operations teams
• Manage relationships with network vendors, service providers, cloud providers, and technology partners
• Optimize network performance, resiliency, availability, and QoS
• Stay current with emerging networking technologies and industry trends
• Develop and maintain network documentation, architecture diagrams, HLD/LLD documents, configuration templates, standards, and technical guidelines
• Perform network capacity planning
• Provide technical leadership for network transformation, modernization, migration, and optimization initiatives
• Lead architecture reviews and ensure compliance with enterprise standards, security requirements, and best practices
• Act as a senior technical escalation point for complex network architecture, performance, and connectivity issues

Senior Network Architect

Vice President

• Own and drive all facets of Research & Development for Harris School Solutions' FINS growth products
• Lead continuous product research and development to improve existing products and expand web and cloud capabilities on a standard technical platform
• Embed AI into products and engineering practices, shifting from AI experimentation to AI at scale
• Raise developer productivity through AI-assisted coding and testing
• Translate business goals and product requirements into actionable development plans and prioritized AI roadmaps
• Ensure projects are delivered on time and within budget
• Drive adoption and standards for AI developer tooling, including GitHub Copilot and agentic coding assistants
• Lead delivery of AI-enabled capabilities for K12 finance, HR, and administrative workflows
• Establish responsible AI practices covering data privacy, FERPA and state requirements, model governance, human-in-the-loop controls, and customer transparency
• Communicate strategy, executive updates, development progress, and issues
• Manage onsite and offshore development teams and inspire a 40+ person team
• Foster cross-business-unit collaboration and share AI learnings and reusable components
• Provide technical direction for product development and support services
• Evaluate organizational structure, technology, and engineering practices and implement improvements
• Track industry trends and emerging technologies, particularly AI
• Interview, hire, coach, develop, assign work, manage performance, and manage department budgets
• Report to the Executive Vice President, Harris School Solutions, FINS Enterprise Solutions

Vice President – Research and Development

• Use AI development tools personally and daily and maintain practical knowledge of their capabilities and limitations.
• Research and experiment with AI tooling, models, and workflows and standardize successful approaches.
• Lead development teams toward agentic, human-on-the-loop delivery with governance, review gates, validation, security review, and outcome reporting.
• Own the AI delivery-maturity roadmap across supported products.
• Make codebases and delivery pipelines accessible to AI agents through documentation, test coverage, CI/CD, and structured context.
• Build AI tooling and training programs for engineers.
• Report AI delivery maturity and business outcomes to executives.
• Set the multi-year technical roadmap for Corrections and Law Enforcement product lines.
• Own technology standards, architectural direction, and technical documentation across the portfolio.
• Evaluate build, buy, and consolidation options and provide recommendations to the Executive Vice President.
• Own release commitments, reporting cadence, dependencies, resource contention, and executive escalations.
• Standardize development processes, tooling, and engineering metrics across portfolio companies.
• Set and enforce quality, testing, defect, release-readiness, security, regulatory, and contractual standards.
• Partner with Support Services to connect customer issues with engineering priorities.
• Lead, mentor, recruit, retain, and develop engineering managers, directors, and technical talent.
• Structure onshore, offshore, and contract capacity.
• Own the R&D budget, headcount planning, capitalization, AI tooling spend, and vendor commitments.
• Contribute to forecasts and executive reporting and improve development cost as a percentage of revenue.
• Lead platform migration, modernization, and technical-debt retirement programs.
• Act as liaison between R&D and Operations, Support, Product Management, Sales, and Finance.
• Present roadmap, AI maturity, risk, and investment recommendations to executives.
• Engage customers, partners, and user groups to validate product direction.
• Support acquisition due diligence and technical integration.

Vice President – Research & Development

Cloud Engineer

• Assume full P&L responsibility for the Cloud Services division, driving revenue growth, profitability, and operational efficiency
• Lead, mentor, and develop a high-performing global team responsible for cloud operations, service delivery, and client support
• Develop and execute a strategic roadmap for the Cloud services portfolio
• Serve as executive sponsor for key client relationships
• Drive operational excellence through secure, reliable, and highly available service delivery
• Partner with sales and product teams throughout the client lifecycle
• Provide executive-level reporting on service performance, financial results, and strategic initiatives to senior leadership

Project Manager

Senior Data Engineer, Business Intelligence

Corporate Development Associate

Senior Data Engineer, Business Intelligence

Director, Research & Development

Corporate Development Associate

Senior Data Engineer, Business Intelligence

Application Consultant

Assistant Director, Revenue Cycle Management

Assistant Director, Revenue Cycle Management

Application Consultant

Senior Network Architect

Vice President – Research and Development

Vice President – Research & Development

Executive Vice President – Cloud Services