Manager

• Manage relationships with assigned Commercial Tier-2 resellers
• Stay updated with market and industry insights and align HP business objectives with partner capabilities
• Identify market trends and turn them into actionable business opportunities
• Consult partners on growth and transformation strategies
• Collaborate with partner and HP sales teams
• Generate data-driven insights and create joint business plans to promote sales growth
• Enable and develop partners’ understanding of actions needed to grow their business in strategic alignment with HP
• Lead orchestration of HP’s ecosystem as the “point-guard”
• Drive strategic relationships and engage in partners’ co-selling efforts
• Resolve challenges and shift partners to contractual selling
• Ensure quota achievement through transactional and relationship selling
• Promote HP offerings using deep understanding of the HP portfolio
• Drive the Amplify program and GBU initiatives
• Engage with country PBMs to communicate account goals, plans, and key themes
• Share business analysis and aggregate Joint Business Plans from country PBM inputs
• Travel consistently to meet partners

Partner Business Manager – Power

• Lead business development efforts and execute sales targets
• Drive adoption of portfolio-based, customer-centric selling practices across the partner ecosystem
• Analyze market trends and identify potential partners with emerging capabilities
• Develop capabilities and selling practices with priority partners
• Leverage performance data to assess and improve partner effectiveness
• Incubate business and grow revenue for assigned products and solutions
• Collaborate with external resellers, distributors, and HP Financial Services
• Select and segment partners, supporting adoption, practice building, and certification in their focus area
• Enable partners with value propositions, collateral, training, and technical support resources
• Co-sell with partners until they can operate independently

Practice Development Manager

• Manage a defined portfolio of partners as the primary contact for service delivery matters
• Establish regular engagement cadence, including virtual business reviews (QBRs) and operational checkpoints
• Develop relationships with partner stakeholders across operational and leadership levels
• Analyze partner performance and business trends to inform engagement strategies
• Ensure partners meet HP service delivery standards, SLAs, and compliance requirements
• Monitor performance metrics and drive continuous improvement
• Support resolution of service delivery issues and escalations
• Guide partners toward proactive and predictive service delivery models
• Enable partners on HP service delivery programs, tools, and platforms
• Promote adoption of HP services, including telemetry-based solutions, MPS, and Premium+
• Support onboarding, renewals, and ongoing partner readiness activities
• Ensure partners maintain required certifications and capabilities
• Collaborate with HP sales, channel, supply chain, and technical teams
• Provide service delivery expertise on partner deals and initiatives
• Align internal stakeholders to improve partner and customer outcomes
• Track KPIs including customer and partner satisfaction, SLA compliance, operational performance metrics, and program adoption rates
• Deliver insights and recommendations to improve partner performance and experience

Partner Service Delivery Manager

Strategy

• Develop strategic analyses and insights informing HP’s software, services, and solutions portfolio strategy
• Support software, services, and vertical solutions strategies for priority markets including retail, manufacturing, and healthcare
• Support services portfolio simplification and transition to modular offerings
• Analyze the broader software, services, AI, and solutions ecosystem, including market trends, analyst insights, competitive positioning, customer adoption patterns, and partner models
• Support AI-enabled services and solutions strategy through market sizing, customer use-case analysis, competitive assessments, strategic trade-off evaluations, and opportunity framing
• Translate customer pain points and use cases into demand hypotheses, market segmentation, TAM/SAM/SOM sizing, and differentiated value propositions
• Evaluate core-to-edge AI solution architectures, software components, services capabilities, and partner dependencies
• Support strategic account pursuits, customer pilots, lighthouse accounts, reference designs, and proof points
• Develop launch readiness plans with GTM teams, including pricing, packaging, enablement, content, partner strategy, and sales motion considerations
• Build business cases and support pricing, packaging, product lifecycle, margin management, investment prioritization, and financial trade-off decisions
• Structure analytical approaches, project plans, and executive-ready storylines for complex business problems

Business Strategy Principal – HP Solutions Strategy – SW

• Drive the company's strategic direction and ensure competitiveness and adaptability
• Develop strategic recommendations through data synthesis, in-depth analysis, and hypothesis testing
• Identify research, tools, and analysis for large, complex business strategy projects
• Structure analytical approaches and develop project strategies and tactics
• Develop recommendations to optimize business and financial performance
• Manage large, cross-functional teams and communications to facilitate projects and ensure timely client delivery
• Lead development of project guidelines, contingency plans, objectives, and deliverables
• Consult with business executives on strategy formulation, risk management, and growth opportunities
• Provide thought leadership and expand the knowledge base through new strategy analysis methods and criteria
• Collaborate across businesses, functions, and regions to align strategy with corporate and divisional approaches
• Apply strategic and management consulting frameworks to evaluate and manage business units, platforms, and products
• Facilitate strategic-planning follow-ups to foster collaboration and accountability

Business Strategy Principal – HP Solutions Strategy

AI Engineer

• Lead HP Personal Systems' competitive intelligence on the AI software and hardware ecosystem
• Manage continuous competitor analysis across Lenovo, Dell, Apple, Asus, Acer, Honor, Huawei, Xiaomi, and emerging players
• Track product roadmaps, AI positioning, go-to-market, partnerships, and pricing changes
• Lead quarterly earnings analysis and business-performance comparisons
• Maintain a living map and point of view on models, software, devices, edge AI, and on-device workloads
• Synthesize findings into concise, decision-ready strategic insights and brief division strategy teams, division presidents, the SVP, and PS president
• Run scenario-planning and war-gaming exercises and recommend HP's pre-emptive posture
• Maintain an emerging-threat radar covering startups, new form factors, agentic devices, and regional entrants
• Build AI-augmented tooling, data pipelines, and a shared knowledge base
• Manage, coach, and develop a team of 3-4 analysts
• Set the research agenda, quality bar, and operating cadence
• Support Strategy and business leaders with research, analysis, testing, and presentations for PS Strategy Projects

Competitive Intelligence Lead – AI Software, Hardware

Business Operations

• Manage end-to-end program operations to deliver agreed savings targets and operational KPIs
• Coordinate Service Supply Chain activities, including demand planning, ROI analysis, pricing, purchase order requests, delivery scheduling, and operational readiness
• Track operational performance, identify gaps, and coordinate corrective actions
• Support validation and approval of partner spend
• Govern service partner and vendor performance against cost, quality, turnaround time, and service-level targets
• Conduct regular performance reviews with partners, vendors, internal stakeholders, and management teams
• Manage operational escalations and drive timely resolution
• Analyze performance data, operational trends, and cost impacts
• Prepare monthly and ad hoc KPI reports, dashboards, management slides, and business updates
• Provide insights, recommendations, and action tracking based on data analysis
• Maintain program documentation and SharePoint content
• Collaborate with stakeholders and cross-functional teams across India and APJ
• Facilitate operational meetings, document decisions, and follow up on owners and due dates
• Identify process improvement opportunities and develop recommendations
• Support projects and programs improving operational efficiency, governance, and customer outcomes

Business Operations Specialist

Director

• Direct IT management for a large, complex enterprise or pivotal sub-function
• Plan, design, execute, communicate, and deliver IT management initiatives
• Direct infrastructure design, acquisition, implementation, operation, maintenance, and client services support
• Establish functional business plans and technical project/program objectives
• Ensure services and solutions align with business and IT objectives
• Optimize application and process capabilities and drive architectural standards
• Lead process improvement and policy development projects
• Oversee operational success, strategy alignment, activity integration, and measurable goals
• Manage interactions with business leaders on complex IT management issues
• Represent the organization to internal and external stakeholders
• Launch organization-wide programs and products aligned with corporate and business strategies
• Advise executive management on strategic business direction
• Develop organizational policies and authorize implementation
• Lead recruitment, performance management, coaching, and career development

Senior Director, Commercial Services, Product Group Manager

Sales

• Act as the expert to partners regarding the organization’s products, services, promotions, and configurations
• Develop and maintain account plans to promote sales growth in adherence to legal procedures and requirements
• Lead and oversee complex contract negotiations
• Transform potential leads into joint sales activities and manage the partner deal funnel while achieving or exceeding quotas
• Recruit new partners and provide risk assessment and business rationale for organizational investments
• Promote and incorporate the organization’s offerings into partners’ businesses and solutions
• Engage in transactional and relationship selling while influencing a team of sales professionals
• Mentor junior team members and contribute to their professional development
• Monitor partner performance against targets, analyze data, and provide insights to improve outcomes
• Lead or provide expertise to functional project teams and participate in cross-functional initiatives
• Work on complex problems requiring in-depth evaluation of multiple factors

Partner Sales

• Build new robust relationships with global customers and IT decision makers in Japan and outside Japan.
• Secure new customers for HP's Personal Systems, Device as a Service, and Print offerings.
• Work closely with Japan country commercial PC sales teams, Global Accounts sales Hunting team, and wider HP teams.
• Lead acquisition of new-logo opportunities in Japan Global Accounts segments.
• Build Value Added Sales Plans for acquisition target global accounts.
• Build annual Sales Development plans with specific target account lists.
• Achieve and manage quarterly, half-yearly, and annual quota and/or margin.
• Achieve and exceed quarterly and annual new business strategic objectives.
• Apply consultative selling techniques to advance profitable revenue growth.
• Maintain customer loyalty and build trust and integrity.
• Respond to customer and partner queries professionally and promptly.
• Act as first interface for selected global accounts in collaboration with global and local teams.
• Work with supporting departments to resolve sales requests.
• Complete sales documentation, including Opportunity Assessment Review quotations, proposals, RFP/RFI, tenders, BAFOs, and auctions.
• Lead creation and delivery of new business presentations.
• Keep CRM customer and opportunity information updated according to manager-set KPIs.
• Provide accurate and timely information to Japan Commercial Sales Management, manager, and internal departments.
• Contribute to broader commercial teams and promote ideas supporting colleagues' objectives.
• Work professionally, effectively, and constructively to promote HP.

Global Accounts T1 New Business Manager

Engineer

• Act as the primary technical liaison between HP and contract manufacturing partners
• Drive manufacturing partner accountability for safety, quality, delivery, cost, and productivity metrics
• Validate manufacturing data and process performance
• Lead operational reviews with contract manufacturing teams
• Analyze manufacturing data to identify yield losses, equipment downtime, process variation, and quality issues
• Lead root cause analysis using 8D, Fishbone Analysis, FMEA, and DOE
• Implement corrective and preventive actions to improve process capability and stability
• Drive continuous improvement projects for OEE, productivity, and manufacturing efficiency
• Provide daily engineering support for production issues and escalations
• Monitor manufacturing KPIs including yield, scrap, OEE, downtime, throughput, and customer quality metrics
• Support manufacturing readiness for new product introductions, changes, and transfers
• Ensure processes comply with HP manufacturing standards and quality requirements
• Support audits and manufacturing assessments
• Drive defect reduction programs and customer complaint investigations
• Lead process validation and qualification activities
• Use manufacturing data to identify trends and predict process risks
• Develop dashboards and analytical tools using Power BI, Excel, Minitab, SQL, Python, or equivalent tools
• Support predictive maintenance, automated reporting, process monitoring, and AI-driven manufacturing improvements
• Collaborate with Product Engineering, Manufacturing Quality, Supply Chain, Procurement, R&D, and Operations teams
• Support alignment of manufacturing strategies across multiple sites
• Participate in global engineering forums and best-practice sharing
• Improve manufacturing yield, equipment availability, process capability, cost, quality, contract manufacturer capability, and digital manufacturing
• Travel between Johor and regional HP sites when required