Training Business Operations Lead
Kotter
Posted: 10/21/2026
Business Process Manager – Supply Chain, Aerospace Materials
PPG
Posted: 10/21/2026ERP
Executive Operations Business Analyst
Uline
Posted: 10/21/2026SQL
Manager, Business Operations eCommerce
Walmart
Posted: 10/21/2026
Regional Business Process Specialist – Employee Health & Benefits
Marsh McLennan
Posted: 10/21/2026
Principal Program Manager – Business Operations
Entegris
Posted: 10/21/2026PMP
Finance Operations Business Partner
Huron
Posted: 10/21/2026
Business Process Manager II
TD
Posted: 10/21/2026
Business Process Manager
Arrow Electronics
Posted: 10/21/2026CloudERPOracleSFDCVisualforce
Staff Product Manager – Finance Systems, Business Solutions
Lennar
Posted: 10/21/2026AzureCloudOracle
Lead Engineer – Internal Tools, Business Systems
Aquaria
Posted: 10/21/2026BigQuery
Business Process Strategy Consultant
MassMutual
Posted: 10/20/2026
Manager, Finance and Business Operations
Mythical
Posted: 10/20/2026
Junior Business Operations Manager
MarketStar
Posted: 10/20/2026Junior Business Operations Manager
MarketStar
Posted: 10/20/2026
Senior Finance & Business Operations Manager
Leidos
Posted: 10/20/2026
Director, Business Operations
Pfizer
Posted: 10/20/2026
Senior Business Process Manager
U.S. Bank
Posted: 10/20/2026ITSMServiceNow
Religious Services Assistant Administrator, Business Operations Manager 1
Oregon Department of Human Services
Posted: 10/20/2026Junior Business Operations Manager
MarketStar
Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing training operations and program delivery, with a strong focus on process improvement, stakeholder coordination, and effective communication. Proficient in utilizing data and performance metrics to drive operational success and enhance client satisfaction.
Highest-signal resume keywords
Training Operations ManagementProcess ImprovementStakeholder CoordinationData Analysis and ReportingProject Management
About the role
Key responsibilities & impact- Oversee the operational details of corporate and public training programs from initial planning through delivery and follow-up
- Partner with the training sales team to transition closed deals into active projects and document client requirements, customizations, and SOW details
- Act as a post-sale client liaison and manage logistical communications
- Coordinate delivery resources and ensure facilitators have required materials, context, and support
- Own execution of the open-enrollment public training calendar, including registration pages, attendee communications, materials, and event logistics
- Serve as primary concierge for public attendees and manage inquiries, pre-session instructions, certificates, and surveys
- Provide occasional on-site or virtual event support and session production
- Monitor business health, performance data, project scope, vendor spend, venue costs, translation costs, margins, and product performance
- Gather client feedback, conduct facilitator debriefs, establish project closure protocols, and share success stories
- Manage timelines and actions for curriculum asset updates and new product development
- Evaluate and improve processes, workflows, tools, documentation, systems, and operating rhythms
- Forecast capacity and allocate delivery resources across corporate and public programs
- Coordinate product launch dependencies and delivery readiness
- Manage training materials, Google Drive folder structures, LMS asset access, and version control
- Track Certified Trainer delivery requirements and alert leadership regarding license maintenance
- Standardize templates, status reports, and delivery checklists
- Administer Asana and optimize delivery tools such as Zoom, Miro, Mentimeter, and Jotform
- Coordinate across Training, Consulting, Sales, Marketing, Finance, external facilitators, and partners
- Implement internal communications mechanisms and translate business priorities into operational plans
- Align promotional schedules, campaigns, program information, assets, and registration pacing with Marketing
- Coordinate sales and delivery alignment regarding pipeline visibility, feasibility, capacity, and offering readiness
- Manage translations of training materials with third-party services and global partners
- Potentially support facilitation, product development, and proposal production
Requirements
What you’ll need- 5+ years of relevant experience in business operations, training operations, program operations, service delivery, or a related field
- A bachelor's degree or equivalent practical experience
- Master’s degree or MBA a plus
- Experience managing complex operational workflows and coordinating multiple stakeholders, priorities, and deadlines
- Demonstrated ability to improve processes, systems, or operating practices and translate ideas into lasting changes
- Experience using data, reporting, and performance metrics to identify issues, evaluate results, or inform decisions
- Business and financial acumen, including an understanding of operating costs, resource utilization, and factors that affect profitability
- Strong planning and organizational skills, paired with the judgment to prioritize and adapt as circumstances change
- Excellent written and verbal communication skills and the ability to build effective relationships across functions
- Comfort working independently, navigating ambiguity, and influencing without formal authority
- Proficiency with business productivity tools and operational systems
- Must be authorized to work in the United States without current or future employer-sponsored visa support
- Ability to communicate effectively in person, over video, and via digital platforms
- Ability to operate standard office equipment, including computer, phone, and video conferencing tools
- Occasional lifting of materials up to 20 pounds
- Travel up to 10% for client meetings, workshops, and events
Benefits
Comp & perks- Health coverage
- 401(k)
- Unlimited paid time off
- Professional development opportunities
- Occasional travel for team meetings, client programs, or company events
- Equal employment opportunities and reasonable accommodations for qualified individuals with disabilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business OperationsProgram OperationsService DeliveryOperational WorkflowsFinancial AcumenPerformance MetricsCurriculum ManagementEvent LogisticsResource AllocationTraining Material Management
Soft Skills
Excellent Communication SkillsStrong Planning SkillsOrganizational SkillsAdaptabilityRelationship Building
Tools & Technologies
AsanaGoogle DriveLMSZoomMiroMentimeterJotform
Industry Keywords
Client LiaisonProject Closure ProtocolsVendor ManagementTraining SalesPublic Training Programs