Kyndryl

Cloud Engineer

• Act as the key technical link between Kyndryl and clients
• Unite and guide stakeholders across clients, governance, project executives, delivery teams, and vendors
• Understand project needs and determine the best technical solution
• Consult with clients, gather inputs, and define solutions Kyndryl can deliver
• Design infrastructure solutions
• Lead technology implementation
• Support major cloud platforms and engage subject matter experts when needed
• Deliver projects from start to finish on time and within budget
• Influence, create, and deliver solutions that delight clients

Infrastructure Cloud Architect

Technical Program Manager

• Direct end-to-end governance, execution, and delivery realization for large-scale enterprise production programs
• Build, monitor, and optimize master program schedules across software, cloud, and AI workstreams
• Track dependencies, timelines, scope realization, budgets, and quality assurance
• Establish delivery metrics, operational roadmaps, and reporting cadences for internal teams and executive client leadership
• Provide senior functional management and direction to multidisciplinary technical teams
• Guide backend developers, AI/ML engineers, data architects, and cloud specialists through high-velocity sprints
• Champion software engineering practices, agile methodologies, and continuous delivery
• Serve as the primary technical program contact embedded on customer premises in West Palm Beach, Florida
• Lead executive steering committee meetings and communicate technical progress in business terms
• Align project roadmaps with strategic objectives and build relationships with customer leadership and architecture review boards
• Partner with client teams on development milestones, approval cycles, and production integration
• Identify, track, and mitigate technical, architectural, and operational delivery risks
• Establish risk escalation frameworks and resolution workflows
• Ensure architectures and deployment pipelines meet security, data governance, and compliance standards
• Capture delivery patterns, retrospectives, and reusable assets to improve global delivery capabilities

Technical Program Manager – Complex Programs

Data Engineer

• Design, optimize, and maintain scalable ETL/ELT pipelines for high-volume batch processing and low-latency real-time streaming
• Architect distributed systems and database models across hybrid and cloud-native environments, optimizing performance, scale, and cost
• Diagnose, debug, and resolve performance bottlenecks across database schemas and distributed data layers
• Deploy, index, and manage vector databases and semantic layers for AI search, RAG, and agent memory structures
• Construct secure, high-throughput API endpoints for autonomous systems interacting with distributed datasets
• Design and configure feature stores for machine learning pipelines and real-time inference
• Implement data quality and pipeline observability frameworks
• Log pipeline activities, track metadata lineage, and establish automated testing to prevent schema drift
• Align technical solutions with industry compliance, security, and data protection regulations
• Capture deployment insights and document best practices
• Feed field learnings into Kyndryl’s core technology platforms and frameworks
• Collaborate across global teams and practices to prioritize customer outcomes
• Balance rapid software delivery and field prototyping with long-term platform stability and reduced technical debt
• Move projects from scoping and proof-of-concepts to hardened, production-ready systems in live customer environments

Data Engineer, Forward Deployed Engineer

Director

• Shape go-to-market strategy and influence executive decision-making for Kyndryl Vital’s CX market
• Drive experience-led growth and measurable pipeline and revenue impact
• Define differentiated CX offerings and integrated experience strategies
• Create executive-ready value propositions, POVs, pitch narratives, solution frameworks, and storytelling systems
• Enable sellers and pursuit teams with differentiated CX positioning
• Translate market dynamics and human-centered insights into scalable solution frameworks and compelling narratives
• Evaluate customer and employee journeys and identify optimization opportunities using self-service, AI, automation, and empowerment models
• Lead creation of experience maps, customer journeys, service blueprints, and future-state visions
• Design and facilitate executive workshops, co-creation sessions, and future-state innovation engagements
• Conduct or direct qualitative and quantitative research, concept testing, and competitive analysis
• Apply behavioral insights to improve desirability, adoption, and cultural change
• Mentor indirect reports and cross-functional peers and raise capability across the CX community
• Collaborate with senior stakeholders, clients, sellers, and delivery teams

Associate Director, Experience Strategy

• Architect and design cloud solutions for Epic applications to ensure high performance, scalability, and security
• Lead migration of Epic systems and applications to AWS, Azure, and GCP cloud platforms
• Collaborate with Epic EHR specialists and IT teams to align cloud architecture with Epic’s technical and business requirements
• Provide consulting services to clients transitioning from on-premises solutions to cloud-based Epic systems
• Oversee cloud infrastructure for Epic systems, ensuring high availability, disaster recovery, and performance
• Manage cloud-native technologies, load balancing, and Virtual Desktop Infrastructure solutions
• Monitor, analyze, and optimize cloud environments for cost efficiency and performance
• Implement cloud security measures protecting patient data and ensuring HIPAA, HITECH, and healthcare regulatory compliance
• Conduct risk assessments and vulnerability analysis
• Lead and mentor cloud engineering teams
• Collaborate with cross-functional teams to integrate Epic with other healthcare applications and systems
• Create technical documentation and diagrams using tools such as Visio and draw.io
• Stay current with industry trends, cloud technologies, and Epic solutions
• Innovate workflows, automate processes, and optimize cloud infrastructures for healthcare clients

ECSA Certified Cloud Architect

IT Support

• Manage complex IT infrastructure projects through the entire project lifecycle
• Define project scope, objectives, deliverables, milestones, dependencies, and success criteria
• Develop and maintain project plans, schedules, resource plans, and budgets
• Ensure delivery within agreed timelines, budgets, scope, and quality requirements
• Apply governance, methodologies, controls, and reporting mechanisms
• Conduct project reviews, lessons learned sessions, and project closure activities
• Manage budgets and monitor expenditure against financial plans
• Coordinate internal and external project resources across workstreams
• Track project performance and address schedule, cost, and deliverable issues
• Identify and manage risks, issues, dependencies, assumptions, and constraints
• Develop mitigation plans and contingency strategies
• Manage change requests and stakeholder approvals
• Coordinate customers, technical teams, vendors, subcontractors, and management
• Facilitate governance meetings, status reviews, and steering committee sessions
• Prepare and present reports on progress, budgets, risks, issues, and decisions
• Lead infrastructure implementation, migration, modernization, refresh, and transformation initiatives
• Coordinate production changes and infrastructure migrations while minimizing business disruption
• Transition infrastructure solutions into operational support environments
• Ensure operational readiness, documentation, and knowledge transfer
• Collaborate with service management and support teams on production handover

IT Infrastructure Project Manager

Project Manager

• Manage complex IT infrastructure projects throughout the entire project lifecycle
• Define project objectives, scope, deliverables, milestones, and success criteria
• Develop and maintain project plans, schedules, resource plans, and budgets
• Deliver projects on time, within approved budget, scope, and quality requirements
• Coordinate multidisciplinary teams across infrastructure, networking, systems, Cloud, Cybersecurity, Storage, Backup, and Operations
• Manage project resources, budgets, risks, issues, dependencies, changes, and constraints
• Develop risk mitigation and issue resolution plans
• Monitor project progress and address schedule, resource, and technical dependencies
• Manage customer expectations and stakeholder communication
• Conduct project status meetings and prepare project reports
• Present project status, progress, risks, budgets, and key decisions to customers and senior management
• Coordinate vendors, system integrators, and subcontractors
• Manage infrastructure implementation, migration, modernization, and transformation activities
• Coordinate production changes and infrastructure migrations while minimizing business impact
• Transition new infrastructure solutions into production and operational support
• Ensure documentation, knowledge transfer, and operational readiness
• Ensure compliance with internal standards, procedures, governance, and management requirements
• Conduct final project reviews, lessons learned, and formal project closure

Infrastructure Project Manager

Full-stack Engineer

• Design, build, and maintain high-volume business logic running on the mainframe
• Refactor legacy code so modern cloud and mobile applications can interact with mainframe core data
• Monitor architecture and identify opportunities to optimize code and maintain or enhance mainframe performance
• Debug, troubleshoot, and analyze complex system interactions
• Extract business logic from legacy systems for migration or integration with cloud-based services
• Collaborate with a global community of mainframe modernization experts and share knowledge

Software Architect

General

• Participate in immersive learning programs focused on business and technical skills
• Work on projects with clients
• Gain exposure to day-to-day operations
• Contribute to problem-solving by analyzing information from multiple sources, identifying patterns or risks, and proposing practical next steps
• Assist with building, troubleshooting, and validating changes in tools and systems, including integrations, workflows, scripts, dashboards, or configurations
• Collaborate with teammates across functions and potentially regions to coordinate handoffs and meet deadlines
• Communicate progress, raise blockers, incorporate feedback, and adjust work based on stakeholder needs
• Follow established processes, quality standards, and workplace norms
• Comply with security, confidentiality, and policy requirements while using digital tools to improve efficiency

Middleware Software Intern

General Counsel

• Support Kyndryl's business in the Netherlands and contribute to high-impact legal work across Europe
• Act as a trusted legal advisor across corporate, commercial, technology, and regulatory matters
• Provide pragmatic, risk-based guidance that helps the business move forward
• Own complex transactions, technology services contracts, and strategic initiatives
• Draft, review, and negotiate commercial IT agreements with internal and external stakeholders
• Report to the Benelux Head of Legal as an individual contributor within the European Legal team

Legal Counsel

Security Engineer

• Guide multi-disciplinary teams through complex consulting engagements
• Create and position strategic change agendas within Kyndryl’s largest accounts across the C-suite
• Lead overall client engagements and deliver high-quality client work alongside senior client stakeholders
• Support pre- and post-deal transactions, post-deal implementation planning, and execution
• Drive financial outcomes through signings and revenue targets
• Manage profitability, margins, backlog growth, utilization, and contribution
• Identify, pursue, and convert business development opportunities
• Scope engagements and negotiate fees while managing profitability and risk
• Build and maintain relationships with client CXOs as a trusted advisor
• Lead C-level client interactions, consulting initiatives, deliverables, and deal outputs
• Lead the design and oversight of complex engagements
• Foster continuous personal and professional development, curiosity, innovation, and commercial execution
• Shape and drive strategic initiatives using industry and technology expertise
• Drive external eminence, innovation, thought leadership, and intellectual capital

Consult Associate Partner – Security

Operator

• Supervise and control complex computer systems, networks, and applications
• Operate distributed systems in a multi-vendor environment
• Perform batch operations according to service agreements
• Analyze first-level issues across systems
• Resolve or route issues as appropriate
• Develop support system management processes tailored to customer requirements
• Collaborate with cross-functional teams
• Support high-quality service delivery to customers

Computer Operator

Platform Engineer

• Work on large enterprise, fast-track infrastructure projects
• Define sourcing strategies and select providers aligned with customers’ IT and automation strategies
• Act as a trusted advisor for complex, multi-disciplined consulting engagements
• Prioritize use cases and conduct ROI and business case analyses
• Incorporate security and resiliency into future-state designs
• Develop future-state visions and roadmaps for infrastructure and network requirements
• Identify opportunities to optimize efficiency, minimize costs, reduce risks, and enhance performance
• Capture, prioritize, and analyze functional and non-functional technical requirements
• Shape the evolution of intellectual capital assets
• Contribute to the development of practice resources
• Collaborate with Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts

Senior Platform Engineer – Containers

Database Administrator

• Manage and administer Microsoft SQL Server database infrastructure
• Define, structure, and document database systems
• Configure, install, upgrade, patch, and maintain database management systems
• Manage user access and implement database security policies
• Develop backup, recovery, and disaster recovery plans
• Support end users and application developers with database-related issues
• Conduct capacity planning and growth projections based on usage
• Coordinate database project plans with application, server, storage, and infrastructure teams
• Support database migrations, server moves, production cutovers, and system upgrades
• Propose and implement enhancements to improve database performance and reliability
• Provide L2/L3 DBA support and resolve database and server incidents

MS SQL Database Administrator

Japanese

• Provide analysis, documentation, and diagrams for project hand-offs
• Analyze problems and technical issues and offer solutions
• Test, modify, automate, and integrate systems
• Plan IT infrastructure and operational execution strategically over the long term
• Assess feasibility and identify technical and timeline risks early
• Manage client expectations and internal challenges
• Work throughout the lifespan of project-based engagements
• Collaborate closely with Architects, Technicians, and Project Managers
• Handle client communication and negotiations
• Perform Japanese translation and interpretation
• Support customer success and deliver timely solutions