Labcorp

Human Resources

• Serve as a trusted advisor to Vice Presidents, aligning people strategies with business objectives
• Translate business priorities, market dynamics, and organizational needs into integrated talent and workforce strategies
• Identify business risks, organizational challenges, and talent gaps proactively
• Frame complex business issues, develop problem statements, and present data-driven solutions
• Influence executive decision-making through insight, credibility, and business acumen
• Advise on organizational culture and effectiveness, leadership team performance, workforce planning, and change leadership
• Lead organizational design initiatives to improve efficiency, accountability, scalability, and business performance
• Evaluate organizational structures, spans and layers, workforce deployment, and operating models
• Drive workforce planning aligned to growth objectives, productivity goals, and financial plans
• Lead VP-level talent reviews and succession planning discussions
• Coach senior leaders on leadership effectiveness, organizational impact, team dynamics, culture, and talent decisions
• Leverage workforce data, business metrics, and external benchmarks to identify trends
• Develop executive-ready insights and actionable recommendations
• Utilize AI-enabled tools, technology, and digital capabilities to improve impact and decision quality
• Lead complex change initiatives and build stakeholder alignment
• Partner with HR Centers of Excellence to deliver integrated HR solutions
• Support Specialty Testing Sales, Payor Solutions, Workforce Optimization & Data Analytics, and Commercial Pricing business areas
• Drive organizational effectiveness, leadership capability, talent strength, workforce productivity, and execution of strategic business priorities

Director, HR Business Partner

Customer Support

• Answer 80+ inbound calls per day from patients, doctor’s offices, or private insurance carriers
• Initiate payment plans for patients with outstanding balances
• Routinely utilize multiple resources to resolve patient inquiries while on the phone
• Maintain performance goals
• Become proficient with processes after completing a structured training program
• Respond to customer inquiries from external customers and internal personnel
• Provide product training
• Handle a wide variety of questions while ensuring a world-class customer experience
• Work with a customer-centric team in an innovative healthcare company

RCM Customer Service Support Representative – 10am-7pm EST

Account Manager

• Identify and prioritize high-value partners across digital health, telehealth, and direct-to-consumer ecosystems
• Source and qualify opportunities based on growth potential, brand strength, and strategic fit
• Own the end-to-end business development process from first contact through close
• Craft value propositions tailored to partner use cases
• Lead executive conversations and complex negotiations
• Structure innovative commercial models, including pricing, terms, and partnerships
• Partner with clinical, legal, and compliance teams to bring deals to execution
• Lead integration strategy with product and IT teams
• Ensure seamless onboarding and go-to-market readiness
• Deliver successful launches with clear accountability for performance
• Own and expand executive-level partner relationships
• Drive growth, optimization, and new use cases across accounts
• Lead renewals, expansions, and long-term partnership strategy
• Create repeatable playbooks and scalable partnership models
• Collaborate across divisions, national accounts, and IT in a matrixed environment
• Define future commercial strategy for consumer health
• Achieve sales in assigned accounts or territory
• Develop presentations and lead client meetings
• Serve as Consumer Health point of contact for API interfaces, pricing models, and strategic terms
• Achieve Consumer Health growth targets
• Communicate Labcorp’s consumer testing strategy, plans, initiatives, wins, and losses
• Build high-level account relationships and identify services that add value, improve market share, and build retention
• Maintain superior knowledge of the market, industry, competitive landscape, current trends, and competitor activities
• Own ongoing account management for assigned Consumer Health partners, including volume and revenue commitments, retention, and growth
• Lead recurring partner business reviews and joint growth planning with partner executives
• Assume account ownership from the Program Director, Consumer Health, after customer onboarding and coordinate on service escalations
• Drive development and execution of partnerships and client relationships expanding direct-to-consumer diagnostic testing
• Identify, evaluate, and scale partnerships with digital health companies, telehealth platforms, health systems, and emerging consumer health players
• Prospect new opportunities and establish partnerships extending Labcorp’s diagnostic capabilities into evolving consumer care models
• Position Labcorp as a preferred partner in digital-first healthcare ecosystems
• Own partnerships with DTC players and share ownership of enterprise relationships with Divisions, National Accounts, and IT

Executive Director – Consumer Health Partnerships

Phlebotomist

• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests, and other purposes
• Perform accurate and timely data entry of patient information
• Process billing information and collect payments when required
• Prepare collected specimens for testing and analysis
• Maintain patient and specimen information logs
• Provide superior customer service to patients
• Perform administrative and clerical duties as necessary
• Travel to additional sites when needed
• Work across multiple clinics and patient service center locations as a float phlebotomist

Phlebotomist – Float, Full Time

Business Development Rep

• Manage book of business for assigned national accounts and achieve annual revenue growth quota
• Drive Executive/C-Suite level sales with value-based care networks and large physician organizations
• Collaborate with internal Health Systems team leadership to advance product/program development and pilot implementations
• Develop contract strategies and sales collaboration with Labcorp regional health system sales teams
• Lead sales implementations of national accounts with divisional leadership, Regional Business Development Executives (RBDEs), and physician practice sales teams
• Serve as company resource and sales expert in lab-based population analytics and value-based care programs
• Drive big deals and advance relationships with some of Labcorp’s largest customers
• Focus on C-level contracting with value-based care networks and large-scale physician organizations
• Establish Labcorp’s position in population health analytics, value-based care, and innovative care delivery models
• Travel frequently within the United States, up to 50%

National Business Development Executive – Value-Based Care

Financial Planning and Analysis

• Lead and oversee the strategic direction and operational execution of Global Strategic Deal Development and Commercial Analytics for the Early Development business
• Provide leadership, supervision, and development of direct reports, including training, performance evaluation, workload balancing, project allocation, recruiting, and issue resolution
• Support business growth through innovative processes, strategic thinking, prioritization, continuous improvement, and customer satisfaction
• Oversee and refine sales analytics for reporting, presentations, and commercial decision-making
• Develop and maintain sales information systems and analytics, including data and modeling for annual sales targeting
• Participate in the annual Net Orders Budget process, including target setting and budget presentation materials
• Ensure accuracy of reported orders and backlog data
• Ensure business continuity by addressing market dynamics, resourcing challenges, and operational risks
• Define, implement, and govern policies, procedures, and standard operating procedures
• Lead Master Service Agreement negotiations with Contracts, Legal, Revenue Cycle Management, and other stakeholders
• Drive rate development and commercial strategies supporting sales, operations, proposals, and broader Early Development objectives
• Support tool development initiatives and lead algorithm and modeling discussions with operations
• Oversee commercial strategy support for the RFP process, including challenge calls, costing strategy, and win strategy development
• Ensure departmental productivity and staffing targets are achieved
• Report Global Strategic Pricing performance metrics, including growth targets, discount trends, win/loss analysis, and productivity measures
• Design and evolve the departmental organizational structure
• Address Early Development client needs with solution-oriented approaches
• Review, analyze, and interpret commercial and departmental reports
• Direct strategic commercial frameworks in partnership with senior management and sales leadership
• Develop and grow key client relationships
• Build and maintain internal and external stakeholder relationships
• Support strategic client relationships to expand the commercial pipeline
• Perform other duties as assigned

Senior Director, Commercial Finance

Client Partner

• Own and manage a portfolio of existing key accounts with accountability for retention and growth
• Identify account risks and address performance gaps
• Maintain and expand revenue streams through account management
• Drive upsell of Labcorp Oncology and Invitae HerCan portfolios within current accounts
• Expand hereditary cancer testing adoption across appropriate patients and providers
• Increase oncology diagnostics utilization by identifying clinical and operational needs
• Develop and execute account plans to maximize oncology and hereditary cancer testing volume
• Analyze ordering patterns, provider behavior, and utilization trends to identify expansion opportunities
• Serve as primary contact for health systems, oncologists, surgeons, genetic counselors, and practice administrators
• Build relationships across clinical and operational teams
• Lead business reviews focused on performance, utilization, and care-delivery optimization
• Lead implementation and expansion of oncology and hereditary cancer solutions within accounts
• Ensure integration into clinical workflows and sustained utilization
• Partner cross-functionally to resolve issues and improve account performance
• Reinforce portfolio value through provider education, data insights, and workflow alignment
• Partner with Specialty Development Executives to support expansion opportunities
• Coordinate account strategy across roles
• Collaborate with the National Accounts team on enterprise strategies and system-wide initiatives
• Execute locally to support broader health-system priorities

Client Solutions Partner, Oncology

Investigator

• Notify investigator sites, sponsors, and affiliates of laboratory results, exclusion flags, and test cancellations as defined in the Statement of Work (SOW)
• Monitor, track, and resolve accession holds and inform the Supervisor and Project Manager of delays
• Update the database with appropriate information and inform personnel of additional testing needs
• Support sites and sponsors with project-related questions via phone and email
• Adhere to management communications, meetings, and Standard Operating Procedures (SOP)
• Assist and support management in implementing global processes and procedures
• Track and report metrics within agreed timelines
• Document and resolve service failures and escalate incomplete resolutions to management
• Act as a liaison for internal and external clients
• Communicate investigator site needs when new policies or procedures are discussed
• Address and escalate patient safety issues
• Establish mentor-mentee relationships with temporary and newly hired staff
• Build trustworthy relationships with external sponsor clients
• Deliver overviews of the Investigator Support department to other departments
• Ensure seamless communication and follow-up with internal and external clients
• Provide direct answers and advice to internal and external clients
• Consider client needs when making decisions
• Support continuous improvement, quality, and productivity

Investigator Support Coordinator II

• Ensure H&S compliance by keeping policies/SOPs and training up to date
• Perform all processes relevant to the role accurately
• Review own and peers' work for accuracy, timeliness, and completeness
• Work on allocated projects and seek guidance on priorities
• Engage with relevant training programs to understand role and responsibilities
• Review own work for accuracy, timeliness, completeness, and soundness of technical judgment
• Deliver results within agreed timeframes
• Maintain accurate timekeeping and time recording via timesheets

Study Support Specialist I

Product Designer

• Partner with design, user research, and product management teams to deliver a best-in-class user experience
• Contribute design concepts based on user research and business needs
• Assist in planning and analyzing qualitative and quantitative research
• Gather insights from research and the voice of the customer to understand users’ wants and needs and define the customer journey
• Help communicate research findings and design concepts to the product management team
• Work on impactful projects supporting Labcorp’s healthcare innovation mission

Intern – User Experience Design

Director

• Sign out laboratory test results for tests performed in Molecular Oncology
• Participate in oversight of quality control and quality assurance for existing and new tests, including proficiency testing
• Maintain familiarity with company SOPs, practices, and applicable professional, federal, state, and local regulations
• Ensure the laboratory remains in compliance with applicable requirements
• Design, optimize, and troubleshoot molecular assays in collaboration with R&D
• Maintain strong working relationships with R&D
• Analyze data for presentation or publication as needed
• Review scientific literature and attend scientific meetings

Clinical Laboratory Director – Molecular Oncology

Medical Billing and Coding

• Perform billing data entry requiring 10-key skills
• Compare source documents and enter provided billing information
• Research missing or incorrect information
• Verify insurance information
• Complete daily and weekly billing activities accurately and timely
• Research and update billing demographic data to support prompt insurance payment
• Communicate by phone with clients and patients to resolve billing defects