Labcorp

Operations

• Analyze sales performance data to identify trends, opportunities, and areas for improvement across the Atlantic Division
• Support inside and external sales activities
• Support data cleanup and data management projects within Salesforce
• Support development and execution of strategic sales initiatives with Marketing, Finance, and Analytics
• Help streamline processes, improve reporting accuracy, and enhance CRM utilization
• Assist with creation of dashboards and visualizations for Commercial leadership decision-making
• Gain exposure to sales strategy planning, territory alignment, and incentive modeling
• Support additional sales operations projects and initiatives as needed
• Collaborate across functions and support projects improving sales processes and business decision-making

Intern – Commercial Sales Operations

Sales

• Analyze sales performance data to identify trends, opportunities, and areas for improvement across the Northeast Division
• Support development and execution of strategic sales initiatives with Marketing, Finance, and Analytics
• Help streamline sales operations, improve reporting accuracy, and enhance Customer Relationship Management utilization
• Create dashboards and visualizations for data-driven decision-making by Commercial leadership
• Support sales strategy planning and gain exposure to territory alignment and incentive modeling
• Participate in sales visits with the Commercial Sales team to gain hands-on exposure to customer engagement and sales activities
• Complete impactful project work during the 11-week internship
• Participate in enterprise-wide learning, leadership exposure, intern events, speaker sessions, professional development, ERG engagement, and mentoring activities

Commercial Sales Intern

Payroll

• Lead large-scale, cross-functional global payroll and workforce time projects from strategy through execution
• Drive payroll harmonization, process standardization, and transformation initiatives across regions and business units
• Identify and implement automation, technology enhancements, and innovative solutions to improve efficiency, accuracy, and compliance
• Establish governance frameworks, project roadmaps, and performance metrics for sustainable operational excellence
• Partner with senior leadership to develop and execute payroll and time strategies aligned with organizational priorities
• Use advanced analytics and reporting to identify trends, risks, opportunities, and actionable insights
• Ensure global compliance with payroll, wage and hour, timekeeping, and regulatory requirements
• Lead, mentor, and develop project and operational teams
• Support internal and external audit data requests and coordinate with internal stakeholders
• Evaluate and optimize payroll systems, integrations, vendor relationships, and service delivery models
• Lead organizational change initiatives and drive adoption of new processes, technologies, and operating models
• Translate analytical findings into recommendations for senior leadership and executive stakeholders
• Present strategic recommendations, business cases, project status, and organizational risks
• Periodically travel for strategic initiatives, project implementations, and leadership engagements

Senior Director, Payroll Projects, Payroll Time

Analyst

• Analyze patient sample data across a wide range of flow cytometry assays using WinList and FCS Express
• Follow approved assay-specific analysis procedures, templates, and training materials
• Use gating templates, Excel reporting tools, and assay-specific materials
• Review analyzed patient sample data for accuracy and consistency and escalate unusual findings
• Generate and maintain patient sample result files in Excel and PDF formats
• Analyze technical transfer data and prepare associated Excel and PDF result files
• Support evaluation against established acceptance criteria, including applicable CV% requirements
• Collaborate with Scientists and team members on analysis questions, unusual data patterns, and assay-specific considerations
• Maintain rigorous documentation, data integrity, and quality standards in alignment with departmental procedures and regulatory requirements

Flow Cytometry Analyst I

Counselor

• Work with the lab Genetic Counselor team to support clients ordering testing performed at Labcorp’s Westborough, MA and San Francisco, CA laboratories
• Review defined molecular test requisitions and incoming samples for clarity of physician orders
• Support the molecular lab by monitoring worklists and adding and canceling tests
• Generate paperwork for sendout tests and monitor tracking lists
• Respond to telephone and email inquiries from Labcorp clients, healthcare providers, laboratories, and branches to coordinate genetic testing
• Contact clients to obtain pertinent demographic and clinical information and ensure appropriate testing is ordered
• Research, troubleshoot, and resolve testing problems by contacting clients or other Labcorp facilities
• Learn multiple laboratory-based computer applications

Genetic Counselor Assistant

• Work within a diverse team of field-based MSLs to provide educational support to providers, payers, and advocates on Labcorp products and rare disease testing
• Serve as a liaison between Labcorp and high-level KOLs to develop and build strategic relationships
• Work with healthcare providers, investigators, collaborators, influential clinicians, KOLs, and advisory boards
• Provide educational support to the field sales group and internal partners on Labcorp rare disease products, including Cardiology, Neurology, Immunology, and other rare disease panels
• Work with payer and insurer Medical Directors and professional organization guideline committee members regarding product usage and coverage
• Develop multi-channel medical educational activities and tools with Marketing, including speaker programs, slide decks, and CME events
• Participate in rare sales team training and collaborate with the scientific communications liaison to create content
• Attend scientific conferences and complete meeting summaries for senior leadership and Marketing
• Participate in product development conversations and messaging
• Disseminate, clarify, and educate stakeholders on scientific and clinical information related primarily to rare disease

Medical Science Liaison – Genetic Counselor, Rare Disease

General

• Serve as the lead responder for validated cyber incidents affecting clinical operations, EHRs, connected medical devices, or PHI
• Coordinate with technical and clinical stakeholders to contain and remediate threats across hospitals, clinics, and remote care environments
• Improve the Incident Response Plan and maintain readiness for ransomware, business email compromise, and other threats
• Lead triage, containment, and root cause analysis for events affecting clinical applications, patient portals, imaging systems, and backend infrastructure
• Analyze logs and EDR telemetry from medical devices, cloud applications, employee workstations, and data exchange platforms
• Perform investigations across Windows, Linux, iOS, and cloud platforms using SIEM and manual log analysis
• Lead stakeholder briefings during high-severity incidents
• Enrich investigations using internal threat intelligence, OSINT, H-ISAC, and HC3 sources
• Contribute to detection engineering and playbook development for healthcare-specific threat vectors
• Write post-incident reports for operational, risk, and compliance teams
• Lead investigation, containment, resolution, and recovery of enterprise cybersecurity incidents
• Collaborate across clinical, IT, and compliance teams and handle escalated SOC events

Senior Cyber Incident Responder

Customer Support

• Onboard, maintain, and cultivate relationships with key accounts and practices
• Provide support to assigned accounts, including running reports, ordering kits, monitoring TAT, resolving lab issues, handling specialty pricing requests, and updating Salesforce, EMR, and portal requests
• Execute internal sales operations to establish new practices, including shipping kits, coordinating portal setup with IT, managing portal users and invitations, and developing intervention/remediation plans
• Analyze selected low-volume clients and potential new clients through cold calling to identify growth opportunities and generate leads for Directors of Strategic Accounts
• Collaborate with Labcorp Division sales teams, Regional Directors, operations, marketing, and customer master groups to satisfy customer needs and support new opportunities
• Upsell current clients and train them on new product lines
• Research, contact, and secure 5 quality appointments per month in target accounts for Directors of Strategic Accounts
• Provide sales-related support, reporting, procedures, and onboarding assistance to Directors of Strategic Accounts
• Maintain and grow selected strategic accounts through engagement with clients

Specialty Customer Support Executive, Strategic Accounts

Clinical Research

• Serve as the key client contact and liaison between clients, CROs, and Labcorp
• Provide leadership to ensure seamless study delivery
• Provide project management oversight for global, high-complexity studies
• Manage budgets, risks, milestones, timelines, and client deliverables
• Facilitate communication between clients and the extended Labcorp study team
• Review Statements of Work (SOWs) for quality implementation of client requirements
• Act as a client ambassador within Central Labs Services and across Labcorp business units
• Document and act on customer expectations in compliance with regulatory requirements
• Manage conflicting priorities and make difficult decisions in dynamic environments
• Implement, monitor, and report performance metrics
• Participate in continuous process improvement, quality, and productivity initiatives
• Understand assigned clients’ culture and pipeline
• Build internal and external relationships to deliver projects on time and within budget
• Participate in functional meetings and provide input to keep processes current
• Comply with the LCLS Global Project Management strategy
• Perform other duties as assigned

Senior Global Study Manager – Clinical Research, Central Labs Services

Program Manager

• Own and execute Labcorp’s national strategy and value proposition for Community Health Centers, HCCNs, and Primary Care Associations
• Build and manage strategic partnerships with national HCCNs
• Lead workflow for member Best Practices and Toolkit development on the NACHC Strategic Alliance team
• Standardize and scale CHC services and programs across operating divisions
• Lead development and commercialization of products, programs, and solutions improving UDS and VBC quality measures, operational performance, and patient outcomes
• Define CHC pricing strategies and approaches for uninsured populations and flat-rate programs
• Incorporate CHC requirements into specialty-testing and value-based care initiatives
• Collaborate with Diagnostic Assistant, Insight Analytics, and data teams to enhance customer offerings and drive utilization
• Partner with divisional sales and leadership to support CHC growth and retention
• Lead cross-functional teams launching and scaling new programs and solutions
• Serve as subject matter expert for customer presentations, leadership discussions, and sales strategy
• Develop centralized CHC RFP response capability and support Primary Care Association engagement and value-based care contracting
• Drive sales communications, training, tools, and support resources
• Lead targeting campaigns and sales enablement programs
• Leverage laboratory data for UDS quality measures, care-gap initiatives, population health programs, and value-based care performance
• Lead Salesforce account hierarchy and data governance for CHCs
• Drive customer-facing communications with Marketing, including sales collateral, campaigns, thought leadership, and CHC conference strategy
• Monitor CHC segment performance through revenue, accession volume, and customer analytics
• Present strategic updates, KPIs, and market insights to senior leadership
• Participate in business reviews with divisional and national commercial leadership
• Support commercial efforts to achieve the annual CHC growth budget
• Mobilize cross-functional teams across Sales, Managed Care, Marketing, IT, Legal, and Medical and Scientific Affairs
• Report to the Vice President of Physician Systems within the National HHS Team

National Program Director – Community Health Centers

Director

• Lead enterprise technology strategy and strategic planning, translating the CITO’s vision and business priorities into a multi-year technology strategy, roadmap, and investment agenda
• Establish annual strategic frameworks and priorities for Technology
• Align technology leadership, business strategy, architecture, product and platform roadmaps, and investment decisions
• Establish and lead the Enterprise Portfolio Office (EPO)
• Own enterprise portfolio planning, demand management, prioritization, investment planning, capacity allocation, portfolio optimization, and re-planning
• Lead executive portfolio and value reviews and support senior-level governance forums
• Establish and lead the Value Management Office (VMO) framework, methodology, and governance
• Define benefits-realization frameworks and lead value engineering across the technology portfolio
• Own the enterprise technology business-case framework
• Establish and lead the Technology Business Management (TBM) discipline
• Develop technology economic models, investment analytics, and scenario modeling
• Partner with Finance and Technology leadership on strategic, portfolio, financial, and investment planning
• Lead the evolution from project-based delivery toward product-, platform-, and value-stream-oriented operating models
• Provide leadership oversight for Enterprise Architecture and Technology Strategy
• Integrate architectural direction, modernization priorities, technology standards, and lifecycle considerations into investment decisions
• Own strategy, governance, adoption, and intelligence for portfolio management platforms including Clarity and Mission Control
• Advance AI, intelligent automation, analytics, and scenario modeling for portfolio intelligence and executive decision-making
• Provide leadership for Corporate Business Relationship Management and demand management
• Lead and develop an organization spanning strategy, portfolio management, value management, TBM, architecture strategy, portfolio platforms, and business relationship management
• Advise senior Technology leadership and represent Technology in enterprise forums and with external partners

Executive Director, Technology Strategy, Value Management

• Own and execute Labcorp’s national strategy and value proposition for Community Health Centers, HCCNs, and Primary Care Associations
• Build and manage strategic partnerships with national HCCNs
• Lead workflow for member Best Practices and Toolkit development on the NACHC Strategic Alliance team
• Standardize and scale CHC services and programs across operating divisions
• Lead development and commercialization of products, programs, and solutions improving UDS and VBC quality measures, operational performance, and patient outcomes
• Define CHC pricing strategies and standardize approaches for uninsured populations and flat-rate programs
• Incorporate CHC requirements into specialty-testing and value-based care initiatives
• Collaborate with Diagnostic Assistant, Insight Analytics, and data teams to enhance customer offerings and drive utilization
• Partner with divisional sales and leadership to support CHC growth and retention
• Lead cross-functional teams in launching and scaling new programs and solutions
• Serve as a subject matter expert for customer presentations, leadership discussions, and sales strategy
• Develop centralized CHC RFP response capabilities and enable Primary Care Association engagement and value-based care contracting
• Drive sales communications, training, tools, and support resources
• Lead targeting campaigns and sales enablement programs
• Leverage laboratory data for UDS quality measures, care gap initiatives, population health programs, and value-based care performance
• Lead Salesforce account hierarchy and data governance for CHCs
• Drive customer-facing communications, sales collateral, marketing campaigns, thought leadership, and CHC conference strategy
• Monitor CHC segment performance through revenue, accession volume, and customer analytics
• Present strategic updates, KPIs, and market insights to senior leadership
• Participate in business reviews with divisional and national commercial leadership
• Support commercial efforts to achieve the annual CHC growth budget
• Report to the Vice President of Physician Systems within the National HHS Team

Outside Sales

• Grow new hospital laboratory reference business, including routine and specialty testing
• Maintain relationships with existing clients and develop relationships with C-Suite decision makers
• Educate and implement analytical platforms and workflow efficiencies for current and potential clients
• Collaborate with sales team members to expand services beyond clinical reference testing
• Prospect for new hospital business and new opportunities
• Maintain existing client relationships
• Work with specialty divisions to grow a profitable portfolio
• Drive high-value, hospital-based business
• Act as liaison between clients and Labcorp operations regarding client needs
• Provide ongoing service and timely resolution to customers
• Ensure customer retention through superior customer service
• Recommend client-focused solutions
• Collaborate with the sales team to grow the book of business
• Meet and exceed monthly revenue goals

Hospital Development Executive – Outside Sales

• Act as regional liaison between the Global Study Manager, LCLS departments, client representatives, and local LCLS platforms
• Collaborate with the Global Study Manager on study-related aspects through all study stages, from set-up to closure
• Review the study Statement of Work for local feasibility and make recommendations to the Study Design Lead
• Maintain detailed knowledge of SOW specifications and their impact on clinical trial operations
• Manage day-to-day local study activities, including logistics, monitoring, and study supplies
• Monitor, track, and resolve local study issues while keeping the Global Study Manager informed
• Implement monitoring, establish local performance metrics, and take corrective actions when needed
• Liaise with the Global Study Manager on tasks assigned under the Global Monitoring Plan
• Coordinate tasks in a matrix environment and delegate assignments to functional groups as appropriate
• Participate in functional meetings and provide input while keeping processes up to date
• Comply with the LCLS Global Project Management strategy
• Support continuous improvement, quality, and productivity
• Interact regularly with internal stakeholders and occasionally with external clients
• Perform other duties as assigned

Regional Study Coordinator

• Act as regional liaison between the Global Study Manager and various LCLS departments involved in the study.
• Act as regional liaison between assigned client representatives and the corresponding local LCLS platform.
• Collaborate with the Global Study Manager on study-related aspects throughout all study stages, from set-up to closure.
• Review the study Statement of Work for local feasibility and make recommendations to the Study Design Lead.
• Maintain detailed knowledge of Statement of Work specifications and their operational impact on the clinical trial.
• Manage day-to-day local study activities, including logistics, monitoring and study supplies.
• Monitor, track and resolve local study issues.
• Implement monitoring, establish local performance metrics and take corrective actions when needed.
• Liaise with the Global Study Manager on tasks assigned under the Global Monitoring Plan.
• Work effectively in a matrix environment, completing assigned tasks and delegating tasks to functional groups.
• Participate in functional meetings and provide input while keeping processes up to date.
• Comply with the LCLS Global Project Management strategy.
• Support continuous improvement, quality and productivity.
• Interact regularly with internal stakeholders and occasionally with external clients.
• Perform other duties as assigned.