Endpoint Support Specialist
Lakeside Foods, Inc.
Posted: 10/20/2026ITSM
Academic Technology Specialist II – AV Support
Emory University
Posted: 10/20/2026
Direct Support Crisis Specialist
Oregon Department of Human Services
Posted: 10/19/2026
Farm Management Support Business Team Specialist
Lely
Posted: 10/16/2026Cloud
Child Support Systems APD, Budget Review Specialist
General Dynamics Information Technology
Posted: 10/15/2026SDLC
Child Support Systems Certification Specialist
General Dynamics Information Technology
Posted: 10/10/2026Child Support Systems APD, Budget Review Specialist
General Dynamics Information Technology
Posted: 10/10/2026SDLC
Recovery Specialist – Transitional Support Services
Beth Israel Lahey Health
Posted: 10/5/2026
Fleet Support Program Specialist
Boeing
Posted: 10/2/2026Fleet Support Program Specialist
Boeing
Posted: 10/2/2026
Senior Support Solutions Specialist
AIP Publishing
Posted: 9/29/2026Azure
Support/Deployment Specialist, Tier 1
Protomiq
Posted: 9/29/2026
Senior Learner Support, Outreach Specialist
Pathstream
Posted: 9/28/2026Academic Technology Specialist II – AV Support
Emory University
Posted: 9/22/2026
Fire Support Sensor Integration Specialist
CACI International Inc
Posted: 9/18/2026
Provider Support Line Specialist
Alliance Health
Posted: 9/16/2026Endpoint Support Specialist
Lakeside Foods, Inc.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing advanced technical support for endpoint devices, including troubleshooting, installation, and maintenance of hardware and software. Strong focus on user experience, security compliance, and continuous improvement in IT support processes.
Highest-signal resume keywords
Endpoint Device SupportTroubleshooting Hardware And SoftwareIT Service ManagementCustomer Service SkillsTechnical Documentation
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Provide advanced technical support for endpoint devices, including desktops, laptops, smartphones, tablets, printers, and related peripherals
- Troubleshoot and resolve hardware, software, and connectivity issues to minimize downtime and ensure a high-quality user experience
- Install, configure, maintain, and upgrade endpoint devices while ensuring optimal performance and security
- Deploy operating system updates, software patches, and antivirus solutions
- Assist users with technical issues by providing clear guidance and support both remotely and on-site
- Document incidents, service requests, resolutions, and follow-up activities within the IT service management system
- Maintain accurate asset inventory records and support device lifecycle management activities
- Collaborate with other IT team members to resolve complex technical issues and support technology initiatives
- Develop and deliver training to end users on endpoint devices, software applications, and technology best practices
- Help ensure endpoint devices comply with company security policies and industry standards
- Participate in audits, security updates, and continuous improvement initiatives
- Identify opportunities to improve support processes and contribute to the development of IT best practices and standard operating procedures
Requirements
What you’ll need- Experience supporting and troubleshooting desktops, laptops, mobile devices, printers, and related technologies
- Strong technical knowledge of hardware, software, operating systems, and endpoint management practices
- Excellent troubleshooting, analytical, and problem-solving skills
- Experience installing, configuring, maintaining, and securing endpoint technologies
- Strong customer service skills with the ability to communicate technical concepts to users of varying technical skill levels
- Experience working with IT service management or ticketing systems
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities and follow issues through resolution
- Ability to work effectively both independently and as part of a collaborative IT team
- A commitment to continuous learning and staying current with emerging technologies and industry best practices
Benefits
Comp & perks- A choice of three quality affordable healthcare coverage options
- Vision coverage
- Dental coverage
- Health savings account with employer contribution/flexible spending accounts
- Retirement planning including Profit Sharing and 401(k) match
- Company-provided life, AD&D, short and long-term disability insurance
- Generous paid time off including vacation, personal days and holidays
- Educational & professional development assistance
- Wellness programs and fitness reimbursement
- Dependent scholarship program
- Career growth opportunities
- Internships/apprenticeships
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Endpoint ManagementOperating System InstallationSoftware ConfigurationSecurity PracticesDevice Lifecycle ManagementAnalytical Problem-SolvingTechnical SupportSoftware PatchingAntivirus SolutionsAsset Inventory Management
Soft Skills
Strong Communication SkillsOrganizational SkillsAttention To DetailCollaborationContinuous Learning
Tools & Technologies
IT Service Management SystemsTicketing SystemsRemote Support ToolsEndpoint Security Solutions
Industry Keywords
User ExperienceTechnical Support Best PracticesSecurity PoliciesEmerging TechnologiesTechnology Initiatives