Memorial Hermann Health System

Patient Account Representative

Memorial Hermann Health System
Posted 10/19/2026full-timeUnited StatesMid-LevelSeniorWebsite
Apply

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient billing and collections within a healthcare setting, ensuring accurate documentation and timely receivables management. Capable of mentoring staff while adhering to organizational policies and providing exceptional service to patients and colleagues.

Highest-signal resume keywords
Patient BillingCollections ProceduresMicrosoft Excel ProficiencyMentoring StaffMulti-Tasking

About the role

Key responsibilities & impact
  • Collect third party and private pay receivables in a timely manner
  • Review incoming correspondence and take appropriate action
  • Respond promptly to inquiries
  • Analyze accounts for errors, adjustments, and credits
  • Issue corrected entries when necessary and update account information
  • Document communications accurately and completely
  • Serve as a mentor and resource for less experienced staff
  • Ensure safe care for patients, staff, and visitors while adhering to Memorial Hermann policies, procedures, and standards
  • Support department-based goals and organizational success
  • Model Memorial Hermann service standards by providing safe, caring, personalized, and efficient experiences to patients and colleagues
  • Perform other duties as assigned

Requirements

What you’ll need
  • High School Diploma or GED (preferred)
  • Prefer three (3) years hospital business office or medical related experience
  • Some knowledge of business office, patient billing, or collection/reimbursement procedures in a healthcare setting preferred
  • Ability to multi-task in a fast paced, high volume environment
  • Proficient in Microsoft Office, with emphasis on Excel
  • Proficiency with 10-key and math
  • None licenses/certifications required

Benefits

Comp & perks
  • Mandatory/continuing education
  • Professional growth and development opportunities
  • Mentorship and preceptor opportunities

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Accounts AnalysisError Correction10-Key ProficiencyMath Skills
Soft Skills
Prompt CommunicationAttention to Detail
Tools & Technologies
Microsoft Office
Industry Keywords
Healthcare SettingBusiness Office ProceduresReimbursement Procedures