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OmegaHires
Posted: 9/18/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in requirements elicitation, user story writing, and process mapping within Salesforce and RevOps environments. Proficient in managing stakeholder communications, UAT processes, and maintaining documentation for operational efficiency.
Highest-signal resume keywords
Requirements ElicitationUser Story WritingSalesforce ConfigurationUAT ManagementProcess Mapping
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Partner with RevOps and stakeholders across sales, customer success, and marketing operations to elicit, challenge, and document requirements
- Translate business needs into user stories with acceptance criteria and map current- and future-state processes
- Own the intake queue, triage and resolve daily operations items, backlog requests for roadmap prioritization, and keep requesters updated
- Maintain intake and triage hygiene
- Own UAT, write and run test plans, validate acceptance criteria, and coordinate release readiness with Technical Enablement
- Track work through delivery pipelines, sprint boards, sandbox promotion, and release timing
- Maintain documentation, data dictionaries, and process/SOP artifacts
- Perform light declarative Salesforce configuration including reports, fields, and layouts
- Translate ambiguous business needs into process designs, requirements, user stories, and acceptance criteria
- Improve intake quality and ensure approved work is scoped and ready for delivery
- Lead business testing and stakeholder signoff
- Reduce requirement-related rework and back-and-forth for builders
Requirements
What you’ll need- 3–5 years as a Business Analyst, ideally in a Salesforce and/or RevOps environment
- Strong requirements elicitation, user-story writing, and process-mapping skills
- Working knowledge of Salesforce, objects, records, reports, and conceptual automation
- Experience running UAT, writing documentation, and managing stakeholders across go-to-market teams
- Experience running a request-intake/triage process and maintaining a shared queue such as Jira
- Familiarity with Salesforce release mechanics, sandboxes, change sets, or CI/CD tools
- Salesforce Admin certification is a plus
- Familiarity with the GTM stack, LeanData, Qualified, Inflection, Nooks, and Tableau is nice to have
- RevOps process knowledge including segmentation, lifecycle, coverage, and forecasting is nice to have
Benefits
Comp & perks- People-first company culture
- Named one of Ad Age’s Best Places To Work in 2026
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Requirements ElicitationUser Story WritingProcess MappingSalesforce ConfigurationUAT Management
Soft Skills
Stakeholder ManagementCommunication
Tools & Technologies
SalesforceJiraTableauLeanDataQualified
Certifications & Qualifications
Salesforce Admin Certification
Industry Keywords
RevOpsGo-To-MarketChange SetsCI/CDLifecycle Management