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Motorola SolutionsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills in a call center environment, with proficiency in managing repossession processes and effective communication with banks and clients. Capable of utilizing various software tools for data analysis and vehicle location.
Highest-signal resume keywords
Customer Service ExperienceStrong Communication SkillsGoogle Suite ApplicationsData Entry SkillsAttention To Detail
About the role
Key responsibilities & impact- Assist banks and finance companies with delinquent auto loans by placing them out for repossession with contracted agents
- Gather, analyze, or evaluate information from court records, credit header data, and people location software
- Use location databases and software packages, including automatic license plate recognition software, to locate vehicles subject to repossession
- Work closely with repossession agents to coordinate activities
- Manage the repossession process for bank clients
- Work closely with bank employees
- Proactively monitor accounts and address a variety of issues
- Communicate regularly with banks and field agents
- Handle inbound and outbound calls in an office environment
Requirements
What you’ll need- 2 years customer service in a call center environment
- High School Diploma or G.E.D.
- Legal authorization to work in the U.S. indefinitely is required
- Employer work permit sponsorship is not available for this position
- Must be able to work full-time, M-F 8-5; 9-6 is available after the training period
- Strong computer skills and internet savvy
- Experience using Google Suite applications
- Strong communication skills; fluent in English (reading, writing, speaking)
- Reliable transportation to and from work
- Ability to use multiple computer monitors
- Inbound/outbound calls experience
- Entry level data entry skills
- Strong attention to detail
- Experience interacting with business clients via phone/email
Benefits
Comp & perks- Competitive compensation
- Full benefits
- Future growth opportunities within our organization
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisVehicle Location SoftwareRepossession Process ManagementInbound/Outbound CallsMultiple Computer Monitors Usage
Soft Skills
Attention To DetailProactive Problem Solving
Tools & Technologies
Automatic License Plate Recognition SoftwareLocation DatabasesGoogle Suite
Certifications & Qualifications
High School DiplomaG.E.D.
Industry Keywords
Auto LoansRepossessionFinance CompaniesCourt RecordsCredit Header Data