Nestle

Operator

• Operate the Model F machine to produce quality product throughout the shift
• Troubleshoot the Model F machine as necessary
• Pick up equipment and recipes required for scheduled products before each shift
• Complete accurate paperwork
• Eliminate cheese waste and complete scrap and WIP tickets
• Obtain and calibrate scales when needed
• Check cheese or commodity appearance against recipe standards and check for off odors
• Cover and label cheese and mixtures
• Remove condensation from walls, equipment, and ceilings before startup and monitor throughout the shift
• Perform duties assigned by the Team Leader

Model F Operator

Advisor

• Respond to customer queries via phone and written channels, including social media
• Identify customer needs and help customers use specific features
• Encode internal databases with information about consumers’ requests
• Share feature requests and effective workarounds with relevant stakeholders
• Inform customers about new features, functionalities and campaigns
• Follow up with customers to ensure issues are resolved
• Gather consumer feedback and complete FAQ and knowledge-base documents
• Handle serious and sensitive consumer contacts according to specific guidelines
• Ensure Nestlé CES Standard Instructions on Consumer Complaints Handling are followed appropriately and timely
• Redirect consumer questions to appropriate stakeholders when unable to provide an answer

CES Advisor – Catalan Speaker

General

• Manage and motivate the team, ensuring the training and ongoing support of Boutique Coffee Specialists
• Anticipate the needs of each operational area and ensure consistently adequate stock levels
• Place orders and verify deliveries
• Advise customers and prospective customers on Nespresso products and services
• Monitor and promote the Boutique’s service standards in line with Nespresso requirements
• Continuously evaluate service quality and provide ongoing feedback to Coffee Specialists

Site Leader

Marketing

• Desarrollar y ejecutar los planes de marca y negocio, alineados con los objetivos de corto y largo plazo
• Gestionar integralmente el portafolio, considerando Marketing, Comercial, Supply Chain y los principales stakeholders
• Impulsar estrategias de innovación y renovación, asegurando lanzamientos exitosos
• Analizar indicadores de ventas, distribución, precio, mercado y comportamiento del consumidor para generar planes de acción
• Liderar estrategias de comunicación omnicanal y posicionamiento dirigidas a consumidores y profesionales de la salud
• Gestionar el presupuesto, P&L, PFME y ROI, asegurando el cumplimiento de los objetivos financieros
• Coordinar equipos multidisciplinarios, agencias y socios externos para garantizar una ejecución efectiva

Jefe de Marketing de Suplementos – Adultos

• Check issued ingredients for quality and quantity
• Follow recipes when preparing ingredients
• Label ingredients and complete paperwork
• Prepare products for weighers and operators; weigh products when necessary
• Maintain adequate supplies of ingredients, film, and pictorials
• Ensure proper rotation of ingredients, pans, and v-mags
• Follow mid-shift and end-of-shift procedures for food storage, WIP, paperwork, and housekeeping
• Hand load, tape, and stack cases with accurate stamping and coding
• Sort sub-standard product and maintain product appearance for inspection
• Monitor for foreign matter and notify the Team Leader or QA
• Weigh products consistently and accurately at or above minimum speed
• Keep prepweigher stations adequately supplied to prevent line downtime
• Work 1st or 2nd shift on a 10-hour rotating schedule

Handler

• Respond to customer queries via phone and written channels
• Identify customer needs and help customers use specific features
• Encode internal databases with information about consumers’ requests
• Share feature requests and effective workarounds with relevant stakeholders
• Inform customers about new features, functionalities and campaigns
• Follow up with customers to ensure issues are resolved
• Gather consumer feedback and complete FAQ and knowledge-base documents
• Handle serious and sensitive consumer contacts according to guidelines
• Ensure Nestlé CES Standard Instructions on Consumer Complaints Handling are followed appropriately and promptly
• Redirect consumer questions to appropriate stakeholders when unable to provide an answer

CES Advisor – Swiss-German Speaker

Administrative Assistant

• Provide advanced and diversified confidential administrative support to multiple Vice Presidents and Director-level executives
• Coordinate projects and distribute information
• Schedule and coordinate large workshops and meetings
• Arrange travel and maintain travel itineraries
• Prepare expense reports, reports, spreadsheets, and presentation materials
• Provide administrative support to committees and special projects
• Serve as liaison between executives, colleagues, superiors, and external contacts in person and by phone
• Maintain organizational calendars and key milestone trackers
• Maintain organizational charts, distribution lists, SharePoint, Teams sites, and communication channels
• Publish meeting materials, standards, announcements, and newsletters
• Manage contact directories and stakeholder communications
• Maintain dashboards, scorecards, and KPI reporting packages
• Coordinate procurement requests and follow up on approvals
• Assist with reviewing budgets and related expenses

Executive Administrative Assistant

Technician

• Clean, sanitize, and assemble equipment in an acceptable sanitary fashion within established time frames during washdowns and panwash
• Maintain sanitary conditions on the production floor
• Remove trash, food waste, and cardboard
• Assist with production break and lunch rotations
• Work on the sanitation crew during 2nd shift

Technician Epsu

• Set up equipment and ensure meat and meat mixtures are available for punctual production startup
• Review recipes and deviations daily
• Complete accurate and up-to-date paperwork
• Provide the oven operator with accurate raw weights at designated intervals
• Monitor patties and prevent overlapping on the conveyor belt
• Reduce meat spillage and scrap; complete scrap and WIP tickets
• Keep meat and meat mixtures covered and labeled
• Remove condensation from walls, equipment, doors, and ceilings
• Obtain and calibrate scales as needed
• Maintain proper weight control
• Operate equipment only when Code 10-quality product is being produced
• Check the area hourly for condensation and keep floors clean and free of grease, trash, and meat particles
• Use meat in order of oldest grinding day codes and lowest batch numbers
• Pull the E-cord and clear patties when excessive overlap occurs
• Efficiently operate the former, mondo, Reitz mixer, inspect, and infeed positions
• Perform other duties assigned by the Team Leader

Mixer Operator

Sales

• Represent Nespresso’s sustainability and recycling mission
• Provide welcoming, exceptional customer service in the retail boutique
• Greet and engage customers to create memorable experiences
• Identify customer needs and recommend personalized coffee and machine solutions
• Offer complimentary coffee tastings
• Use product knowledge and promotions to build the customer base and sales
• Collaborate proactively with team members
• Assist with shipments and arrange product displays
• Keep the coffee wall stocked and maintain boutique cleanliness
• Complete training to develop coffee expertise

Retail Sales Associate

• Assist in the follow-up of renovations and new product launches
• Manage packaging artwork adaptations across stakeholders
• Support the development and rollout of communication campaigns
• Localize international marketing assets
• Adapt digital assets and modify social media content calendars
• Keep the website updated
• Activate the CRM community via interactive newsletters
• Review and modify digital content to improve SEO strategies
• Track and analyse Nescafé content and campaign performance
• Provide insights for strategic decision-making
• Assist the marketing team with daily activities and departmental projects
• Work closely with the Brand Communication Manager and Junior Brand Manager to execute product and communication plans

Marketing Intern

• Train in several areas within the production environment to support the assigned position
• Work in a manufacturing environment handling raw meat, dry ingredients, and other materials
• Work with large, fast moving machinery
• Perform quality checks and differentiate defective product from acceptable product
• Safely operate a fork truck and aerial lift
• Ensure maintenance and cleanliness around equipment
• Support production and customer experience in a safety-first culture

Production Operator

Draftsman

• Produce, revise and interpret project drawings, including spare-parts drawings, factory layouts, plant layouts and technical details.
• Verify that construction and equipment installation conform to approved drawings and design principles, and capture as-built changes.
• Synchronize drawings with OEM equipment delivery and requirements.
• Collaborate with Project Engineers, Factory Engineering, designers, consultants, vendors, contractors and suppliers.
• Maintain drawing controls, revision history, version management, approvals and distribution.
• File, retrieve, update and securely manage project drawings, layouts, as-built records and related documents.
• Support basic and detailed design phases in line with project charters, User Requirements Specifications, local regulations and Nestlé standards.
• Support engineering activities involving buildings, equipment erection, piping, utilities and site modifications.
• Support qualification, verification, start-up and handover activities, including final engineering documentation.
• Apply Nestlé SH&E, quality and engineering requirements.

Project Draftsman

Outside Sales

• Own and deliver sales for the assigned territory
• Develop relationships with Store Managers and retail personnel
• Sell incremental volume, displays, promoted products, promotional surveys and additional products
• Collaborate with store-level and district-level retail operations personnel on business reviews
• Lead expenditure of financial resources responsibly
• Ensure compliance with retail pricing guidelines
• Report competitive price changes and promotional support and resolve pricing issues
• Identify and correct voids and ensure new items are available
• Merchandise products, achieve schematic compliance, pack out shelves, rotate products and handle unsellable product
• Resolve systemic out-of-stock and void problems
• Maintain department/store-level relationships to maximize sales
• Communicate market insights to management
• Travel overnight up to 40% and drive long distances to client sites, meetings and field activities

Field Sales Representative

Brand Manager

• Lead the strategy, growth, and execution of key investment brands
• Translate global vision into impactful regional plans that drive consumer engagement and business performance
• Develop distinctive brand strategies
• Lead Annual Growth Plans and the three-year Brand Long-Term Plan
• Build an innovation and renovation pipeline with cross-functional teams
• Define the category growth strategy for the Breakfast Cereals portfolio
• Identify priority consumer segments and translate consumer and market insights into actionable brand-growth strategies
• Shape and refine Brand Essence and positioning
• Partner with cross-functional, regional, and market stakeholders to align brand strategy across markets
• Lead Long-Term Plans and Annual Brand Plans
• Design and deliver consumer-centric communication strategies with agencies, regional teams, and market stakeholders
• Drive campaign execution across consumer touchpoints
• Evaluate campaign effectiveness and optimize marketing investments using data, insights, and experimentation
• Identify, develop, and launch Innovation and Renovation opportunities with Technical, R&D, and cross-functional teams