Novo Nordisk

Director

• Own access plans for brands from strategy through listing
• Set Market Access and Public Affairs brand strategy for diabetes and RareD products
• Work with Pricing to secure approval of pricing strategy
• Develop brand value stories, tactical tools, brand-specific action plans and field MAPA training
• Lead CADTH and INESSS submissions and interactions with HEOR
• Lead pCPA negotiations to achieve Letters of Intent on optimal criteria
• Secure Product Listing Agreements with Pricing and field MAPA colleagues
• Co-create global MAPA material as a member of Global Core Access Teams
• Represent Novo Canada in industry groups to advocate for improved market access conditions
• Manage the department and its budget
• Ensure each team member has a development plan with clear goals aligned to business priorities
• Collaborate with Pricing, HEOR, field MAPA, Marketing and Medical Affairs
• Engage externally with CADTH, INESSS, the pCPA, provincial payers and industry groups

Associate Director, Head Office Patient Access

Project Manager

• Lead complex secondary packaging projects from initiation through implementation and successful delivery
• Lead cross-functional secondary packaging projects across the global production network
• Establish project plans, governance structures, milestones, resource requirements, and decision-making frameworks
• Coordinate activities across packaging design, engineering, production, quality, regulatory affairs, supply chain, suppliers, and other key stakeholders
• Manage project scope, timelines, budgets, risks, dependencies, and quality requirements
• Create clarity around priorities, responsibilities, decisions, and project progress
• Identify opportunities to simplify ways of working and bring packaging solutions to customers faster without compromising quality, compliance, or patient safety
• Build alignment across diverse stakeholder groups, challenge assumptions constructively, and create momentum through influence
• Collaborate with colleagues across packaging design, engineering, quality, regulatory affairs, supply chain, production sites, affiliates, suppliers, and external partners worldwide
• Occasional travel may be required

Senior Project Manager, Secondary Packaging

Associate

• Operate API manufacturing equipment to achieve production goals
• Work in a safe and environmentally responsible manner
• Follow GMP documentation, product quality requirements, SOPs, and other required documents
• Review electronic batch records in real time for compliance with SOPs and cGMP standards
• Manage individual training plan
• Participate in qualification and validation activities
• Set up, operate, monitor, and control highly automated processes and systems
• Load and unload product from trucks, tankers, and ISO containers
• Execute the production schedule to achieve production goals
• Troubleshoot using investigation skills and assist with equipment maintenance, including restoration of lost function and predictive/preventative maintenance
• Maintain clean room areas and perform environmental monitoring
• Report to the Shift Manager, Operations – API
• Perform other assigned accountabilities

API Manufacturing Associate I

Full-stack Engineer

• Monitor process control systems and operate assigned process areas and equipment
• Troubleshoot, maintain, and identify system improvements
• Provide technical support for site projects, operations, and maintenance
• Adhere to Quality, Environmental, and EH&S regulations
• Support technical development of Utilities and Maintenance Technicians
• Drive continuous process improvement using cLEAN® concepts
• Support maintenance and establishment of SOPs, process/equipment standards, and maintenance plans
• Coach and train production operators on relevant processes and equipment
• Support design, installation, commissioning, qualification, and training activities for the assigned area
• Develop and implement reliability-driven maintenance and monitoring plans and practices
• Oversee third-party service providers
• Make minor operational decisions that may affect other employees and/or clientele
• Perform other assigned accountabilities
• Report to the Manager of Black Utilities, Clean Utilities, or RMS

Engineering Technician – Senior Engineering Technician, Production Support

Customer Success Manager

• Set direction for digital health pharmacovigilance processes
• Establish, maintain, and continuously improve end-to-end processes aligned with global regulatory requirements and industry best practice
• Advise headquarters and affiliates on PV obligations for internally and externally owned digital health initiatives
• Assess external partners’ PV qualifications and capabilities
• Develop, negotiate, and maintain compliant PV agreements for headquarters-owned digital engagement programmes
• Collaborate with subject matter experts to align PV obligations across customer engagement activities
• Interpret pharmacovigilance and device vigilance requirements and guidelines
• Provide actionable advice to stakeholders
• Define and continuously improve external partner management processes
• Negotiate PV agreements with external partners and maintain oversight of partners affecting the Novo Nordisk PV system
• Help integrate acquisitions into the global PV framework
• Oversee PV process aspects of market research, patient support, digital health, and social media programmes
• Collaborate with headquarters stakeholders, affiliate colleagues, external partners, and Global Patient Safety subject matter experts
• Interact with senior leaders across functions and geographies

Associate Director, Pharmacovigilance Agreements, Customer Engagement Activities

QA Automation Engineer

• Work with business stakeholders, project teams, and vendors to ensure process control systems for existing and new equipment and processes align with local and global standards
• Work with equipment vendors to specify equipment IFAs and requirements
• Ensure equipment can connect to and be used in local manufacturing while meeting all requirements
• Serve as gatekeeper for automation standards
• Support plans to maintain and improve process control systems
• Schedule and execute plans in coordination with manufacturing schedules
• Serve as an automation resource on projects involving process control systems
• Develop understanding of site process control systems through self-development and initiative
• Adhere to automation standards and implement necessary changes to automation-related specifications and maintenance plans
• Support audits and inspections for process control systems
• Utilize cLEAN® tools for systematic problem solving, process improvement, and project management
• Operate within a quality mindset focused on risk management and mitigation
• Implement effective change management
• Support Corporate, PS, local IT, and local stakeholder initiatives and projects
• Participate in developing new SOPs, best practices, and maintenance procedures
• Follow safety and environmental requirements
• Perform other assigned accountabilities
• Report to the Manager or Senior Manager

Automation Engineer I/II – MES

QA Engineer

• Responsible for production activities and validation
• Ensure relevant compliance issues are addressed and handled in close collaboration with production
• Review batch reports and release API materials
• Support validation projects by communicating Novo Nordisk project quality requirements
• Assess suppliers' ability to support test and qualification activities
• Support projects in resolving quality-related issues and communicate decisions clearly
• Perform spot checks of validation documentation
• Review and approve API/intermediate batch documentation in systems such as LIMs, SAP, and NovoGlow
• Ensure site compliance with regulations, ISO standards, and corporate/local SOPs
• Review and approve change control requests and deviations
• Provide guidance to departments regarding quality-related activities
• Participate in root-cause analysis
• Participate in process confirmations and quality oversight
• Serve as an authorized person according to the Novo Nordisk Quality Manual
• Report to the Manager, Quality Assurance
• Perform other assigned accountabilities

Senior Quality Assurance Area Specialist I – QA, IT & Automation

Operations

• Provide clerical, administrative, and process support
• Assist the Director and/or Department Leadership Team with document control, scheduling, meeting logistics, travel coordination, presentation development, and KPI tracking
• Prepare agendas and minutes and manage calendars for the Department Leadership Team
• Reconcile expenses and ensure expense reports are completed timely
• Plan off-site events, workshops, team-building events, parties, and holiday gatherings
• Coordinate catering with external food vendors
• Assist in managing the department’s SharePoint page
• Participate in peer-to-peer mentorship with other Operations Assistants
• Support production documentation creation and distribution
• Manage administrative projects and ensure timely completion
• Lead Good Housekeeping in administrative areas
• Prepare board meetings and presentations and lead management and department meeting preparation
• Attend administrative meetings and support cross-functional tasks and collaboration
• Handle internal and external inquiries and requests professionally and timely
• Oversee office supplies, equipment, and facilities and continuously improve processes using cLEAN tools
• Follow safety and environmental requirements
• Perform other duties as assigned

Operations Assistant

Therapist

• Represent Novo Nordisk, Inc. to targeted accounts and thought-leaders in an assigned territory
• Maximize sales and establish Novo Nordisk as a leader in the hemophilia marketplace
• Achieve sales objectives by implementing approved marketing and local sales strategies
• Sell and promote hemophilia products to physicians, nurses, home care companies, social workers, pharmacies, hemophilia/hematology organizations and other paramedical customers
• Develop strategically targeted, account-specific business plans based on local, regional and national market forces
• Maintain relationships with physicians, nurses, specialty pharmacies and other paramedical customers
• Collaborate with Rare Blood Account Managers, community liaisons, medical liaisons and other departments
• Drive sales, exceed goals and influence behavior change with healthcare professionals
• Communicate with internal and external stakeholders in person and virtually
• Engage customers through two-way dialogue and active listening to uncover needs
• Share new information and insights related to patient management in rare blood disorders
• Coordinate with field and home-office colleagues across the total geography
• Identify customer insights and monitor local healthcare market trends
• Create, adapt and execute territory business plans
• Apply business acumen, analytical skills and knowledge of the local healthcare ecosystem to drive results
• Lead initiatives and execute local projects
• Organize work effectively and operate ethically and compliantly

Rare Blood Therapy Manager

Affiliate Manager

• Lead, drive, and manage business processes and projects for Core Medical Teams and/or Business Area Heads across Medical Affairs
• Plan and execute annual deliverables, pre- and post-launch plans, project development and management, and budgets
• Manage internal and external strategic collaborations to optimize Medical Modernization and Strategic Partnership Engagements and Medical Affairs performance
• Build relationships and maintain strong communication channels with stakeholders and external partners
• Lead implementation of business-critical projects
• Plan and execute strategic, launch, and life-cycle-dependent projects across therapy and business areas
• Drive Core Medical Team and Business Area core processes
• Align budget tactics with Medical Affairs strategy
• Establish and execute governance ensuring medical activities comply with legal and compliance guidance
• Provide strategic partnership to Therapeutic Area and Business Area leadership
• Coordinate CMT and Business Area activities and projects, including annual strategy and tactics development
• Apply project planning principles to coordinate and execute projects and activities
• Support development of qualitative and quantitative performance measures for CMT effectiveness
• Implement Medical Affairs best practices and standards
• Coordinate operational activities, facilitate communication, and foster collaboration across departments
• Collaborate with internal stakeholders and external vendors to improve Medical Affairs effectiveness
• Identify process improvements, analyze processes, and implement changes to improve efficiency, productivity, and quality
• Promote innovation and optimize operations through new technologies or practices
• Lead budget planning with Business Area Heads, including local and LAP budgets
• Manage external vendors to maximize project timelines and deliverables

Business Partner – Medical Affairs

Manager

• Monitor, analyse and interpret public policy developments across key therapy areas to identify risks and opportunities for Novo Nordisk's portfolio
• Develop and execute policy strategies supporting patient access to innovative treatments in obesity, diabetes and other serious chronic diseases
• Build and maintain relationships with policymakers, government officials, industry associations and other external stakeholders
• Collaborate with medical affairs, market access, legal and commercial teams to align policy positions with broader business objectives
• Prepare policy briefs, position papers and strategic recommendations for senior leadership
• Represent Novo Nordisk in external forums, industry coalitions and policy consultations
• Track the competitive and regulatory landscape to anticipate shifts impacting the portfolio and market strategy

Public Policy Manager

Administrative Assistant

• Support the Tech Director and Technology Team with daily administrative operations across the core tech stack
• Monitor and triage incoming tickets in Freshdesk
• Resolve first-tier routine support requests, including standard access issues and basic how-to guidance
• Route and escalate complex technical issues to appropriate team members or specialists
• Maintain ticket statuses, track recurring issues, and update standard response templates
• Provision, update, and offboard Google Workspace user accounts and group memberships
• Provision, update, and offboard Zoom user accounts
• Perform basic intranet administration and permission checks
• Update and maintain intranet content
• Keep internal technology documentation, how-to guides, and SOPs current
• Oversee invoicing, subscription renewals, and billing records for technology tools and software
• Track monthly software expenses, reconcile receipts, and liaise with finance/accounting
• Maintain an inventory of software licenses, seats, and contract renewal dates
• Coordinate schedules, meetings, and follow-ups with the Director of Technology
• Track project milestones, task lists, and administrative action items across the technology department

Tech Administrative Coordinator

General

• Lead highly complex metabolic disease product projects with significant business and portfolio impact
• Own the full product development lifecycle, including long-term decisions and implications
• Define, organize, and lead research and development deliverables toward global product approval
• Make prioritizations and trade-offs to maximize value, quality, and long-term impact across markets and customer groups
• Secure senior management and governance-board endorsement by clarifying decision choices, implications, and accountability
• Identify synergies and dependencies across functions and projects to align resources
• Assess project relevance and risks against future market and regulatory needs
• Define project goals and objectives and align with Lines of Business leaders on performance and growth areas
• Coach, mentor, and provide feedback to Global Project Team members
• Foster transparent stakeholder engagement, collaboration, direction, alignment, and accountability across the matrix
• Build and maintain relationships with internal and external stakeholders, opinion leaders, health authorities, investigators, CROs, vendors, and partners
• Communicate and negotiate globally with internal and external stakeholders, including regulatory authorities
• Connect global and local teams and support affiliates in strategic and tactical execution
• Communicate project reality, progress, options, trade-offs, and dilemmas to governance bodies and senior leadership
• Shape project strategy and recommend development options to governance boards
• Apply portfolio, launch, lifecycle, and cross-functional value-chain expertise
• Chair one or more Global Project Teams and lead end-to-end product development across drug, device, digital, data, and diagnostics
• Deliver approved milestones and objectives and report progress, deliverables, milestones, resource use, budgets, and financial targets
• Manage interdependencies across Lines of Business and align with corporate and R&D strategy and sustainability commitments
• Plan, monitor, and continuously improve complex development activities
• Coordinate complex work across functions and external partners, challenging the status quo and driving innovation
• Represent the VP area in relevant internal and external forums

Global Project Leader, Metabolic Diseases – Early Portfolio

Night Shift

• Operate API manufacturing equipment to achieve production goals
• Work in a safe and environmentally responsible manner
• Follow GMP documentation, product quality requirements, SOPs, and other documents
• Review electronic batch records in real time for SOP and cGMP compliance
• Manage an individual training plan
• Participate in qualification and validation activities
• Set up, operate, monitor, and control highly automated processes and systems
• Load and unload products from trucks, tankers, and ISO containers
• Execute the production schedule to achieve production goals
• Troubleshoot using investigation skills and assist with equipment maintenance, including restoration of lost function and predictive/preventive maintenance
• Maintain cleanroom areas and perform environmental monitoring
• Report to the Shift Manager, Operations – API
• Perform other assigned accountabilities

API Manufacturing Associate I – Night Shift

Principal

• Drive strategic governance and continuous improvement across Process Excellence areas
• Facilitate regulatory intelligence and process governance boards, deputising for the Chair when required
• Ensure governance frameworks operate with operational rigour and efficiency
• Conduct surveillance and assessment of emerging pharmacovigilance regulations, guidelines and best practices
• Translate regulatory developments into actionable organisational requirements
• Maintain oversight of global and local regulatory changes impacting the pharmacovigilance system
• Manage the impact of process changes across the pharmacovigilance system
• Advance the maturity and inspection readiness of pharmacovigilance processes, standards and procedures
• Harmonise global procedures with functional stakeholders
• Support the global training governance framework, including GPS training curricula, role-based learning, effectiveness measurement and compliance monitoring
• Own specific procedural documentation for the PV Process Excellence team
• Collaborate with the Director, PV Process Excellence, EU QPPV, Deputy QPPVs, Global Patient Safety leadership, GPS departments, affiliates, R&D, health authorities and contractual partners