Option Care Health

Pharmacist

• Determine the suitability of individual patients for home care
• Collect and organize patient-specific information for home-care suitability assessments and medication-related problem resolution
• Design, recommend, monitor and evaluate patient-specific pharmacy care plans
• Recommend modifications to prescribed medication therapy or monitoring parameters when appropriate
• Complete nutritional assessments and make appropriate recommendations
• Modify pharmacy care plans based on monitoring data and patient-specific information
• Assess laboratory values and apply pharmacokinetic principles and formulas
• Provide medication-use education and counseling to staff, professionals, patients and caregivers
• Ensure continuity of pharmaceutical care between home and other care settings
• Prepare, label, inspect and dispense medications according to policies, laws and USP standards
• Calibrate, maintain, troubleshoot and advise on medication-administration and medication-related equipment
• Assess, manage and report medication-related incidents and equipment errors or failures
• Complete QAR documents and monitor controlled-substance inventory discrepancies
• Respond to drug-information requests using analysis of the literature
• Attend educational seminars or CEU opportunities and comply with state-mandated CEU requirements
• Manage investigational drug products according to regulations and company policies
• Utilize pharmacy support personnel, prioritize workload and organize workflow
• Ensure accuracy of pharmacy support personnel's work
• Comply with accreditation, legal, regulatory and safety requirements
• Maintain confidentiality of patient and proprietary information
• May perform other duties as assigned

Clinical Pharmacist

• Review and validate basic prescription drug refill requests and process them according to company policies and procedures.
• Assist with preparing and dispensing medications and supplies.
• Maintain equipment through calibration, inspection, cleaning, and testing, and inform supervisors of defects.
• Collect and maintain basic patient information for planning materials, supplies, equipment, and prescriptions.
• Answer basic patient questions and respond to basic patient requests.
• Receive and verify quantities of incoming supplies and materials.
• Stock and store supplies and materials, review expiration dates, identify shortages, and pick and pack materials and supplies.
• Create tickets and track inventory through accurate data entry.
• Schedule routine patient deliveries.
• Clean and sanitize surfaces and laminar hood flows.
• Clean and organize supplies.
• Perform other duties as assigned.

Clinical Pharmacy Technician I

• Review and validate basic prescription drug refill requests and process according to Option Care Health policies and procedures
• Assist with preparing and dispensing medications and supplies
• Maintain equipment through calibration, inspection, cleaning, and testing, and inform supervisor of defects
• Collect and maintain basic patient information for planning materials, supplies, equipment, and prescriptions
• Answer basic patient questions and respond to basic patient requests
• Receive and verify quantities of incoming supplies and materials
• Stock and store supplies and materials
• Review expiration dates and identify shortages
• Pick and pack materials and supplies
• Create tickets
• Track inventory through accurate data entry into applicable systems
• Schedule routine patient deliveries
• Clean and sanitize surfaces and laminar hood flows
• Clean and organize supplies
• Perform other duties as assigned

Nurse

• Coordinate and provide intermediate direct patient care in patients’ homes or alternate infusion suites under a physician’s plan of care
• Initiate, develop, implement, and evaluate nursing plans of care and treatments
• Perform treatments, administer medications, and educate patients and families/caregivers
• Assess patient needs and physical status at each skilled visit and communicate significant changes to physicians
• Obtain and clarify physician orders and revise plans of treatment as needed
• Provide training and mentorship to Infusion Nurse I staff
• Teach patients and families to achieve independence with prescribed therapy and care needs
• Communicate with clinical teams, medical providers, patients, and caregivers to facilitate continuity of care
• Prepare real-time clinical documentation and submit it within established billing timelines
• Coordinate discharge planning and prepare discharge summaries
• Comply with agency policies, professional standards, regulations, and accreditation standards
• Use computers and automation technologies to validate orders, document care, and follow assigned visit schedules
• Respond to patient requests and initiate emergency procedures when necessary
• Safeguard confidential patient and proprietary information in accordance with HIPAA
• Explain Option Care Health services and related financial obligations to patients
• Provide oversight and coordination of paraprofessionals in home settings
• Participate in multidisciplinary conferences, precepting, training, mentoring, onboarding, and nursing on-call responsibilities
• Insert PICC/Midlines and troubleshoot or declot obstructed central line catheters when applicable
• Monitor PICC/Midlines and educate patients on infection prevention and routine line care

Home Infusion Nurse – Per Diem

Operations

• Oversee operational performance of all assigned Care Management Centers, including efficient, effective, and high-quality delivery of services and patient care.
• Ensure patient safety and satisfaction across pharmacy dispensing operations and nursing, including error proofing for pick, pack, and ship operations.
• Partner with the Regional Director, Sales to drive market development and execute market-based sales strategy.
• Drive financial performance through supply chain and inventory optimization, managing controllable expenses, reducing bad debt, and ensuring accurate patient registration and onboarding.
• Ensure compliance with local and federal regulations, accreditation standards, and corporate policies.
• Build a cohesive, service-oriented team through recruitment, training, development, engagement, and retention.
• Manage multiple Care Management Centers with 12 or more combined Pharmacy Teams and combined revenue over $100 million.
• Model leader behaviors supporting Option Care Health’s purpose, mission, and values.
• Safeguard the confidentiality of patient and proprietary company data.
• Coordinate performance improvement activities, including development, implementation, goal identification, outcome reporting, and participation in accreditation activities.
• Supervise staff, including hiring, promotions, pay increases, scheduling, performance reviews, and discipline.

Regional Director of Operations

Sales

• Develop content and resources aligned to the learning journey for all acute sales roles
• Serve as the facilitator for acute sales programming including onboarding workshops and staff development
• Manage training resources related to applications critical to daily workflows including SellingPoint, IntelliPoint, ReferencePoint and others required for seller success
• Support delivery of training across broader organizational training teams as needed
• Confirm accuracy and update all training materials as changes are communicated
• Analyze and evaluate training requirements to ensure objectives are met for sales performance improvement, providing insight to leadership for adjustments and change
• Identify issues and opportunities for training enhancement and development based on feedback, training effectiveness and suggestions for change
• Provide attendance, feedback summaries and enrollment records as needed to maintain accurate records
• Consult with subject matter experts when new training programs need to be developed, handing off content drafts when appropriate and completing reviews and assessments of new learning
• Partner with trainers across the organization to ensure consistency across functional training teams and collaborative communication to learners
• Travel 20-35% or as needed, dependent on geographical needs

Specialist – Acute Sales Training

Authorization Specialist

• Submit accurate and timely authorization requests to insurance companies and payers.
• Set up and maintain patient accounts in the system.
• Obtain and review clinical documentation to verify medical necessity.
• Communicate with healthcare providers to gather required authorization information.
• Verify insurance benefits and eligibility for services.
• Monitor authorization request status and follow up as needed.
• Ensure compliance with payer requirements and regulations.
• Apply basic medical coding, diagnosis codes, and medical terminology in the authorization process.
• Maintain detailed records and documentation for all authorizations.
• Collaborate with billing and claims teams to resolve authorization-related issues.
• May perform other duties as assigned.

• Coordinate and provide intermediate direct patient care to patients in the home or an alternate infusion suite
• Initiate, develop, and implement intermediate nursing plans of care and evaluate patient progress
• Organize and participate in direct patient care, perform treatments, administer medications, and educate patients and families/caregivers
• Modify treatment plans in response to changing patient status or physician orders
• Assess patient needs and physical status during skilled visits and reassess response to therapy
• Obtain and clarify physician orders and inform physicians of significant patient condition changes
• Provide training and mentorship to Infusion Nurse I staff as needed
• Teach patients and families using a patient-centered approach to support independence with prescribed therapy
• Communicate with clinical teams, medical providers, patients, and caregivers to ensure continuity of care
• Prepare real-time clinical documentation and submit it within established timelines
• Coordinate discharge planning and prepare discharge summaries
• Comply with agency operations, company policies, professional standards, regulations, and accreditation standards
• Use computers and automation technologies to validate treatment orders, document care, and follow assigned visit schedules
• Respond to patient requests and initiate emergency procedures when necessary
• Safeguard confidential patient and proprietary information in accordance with HIPAA
• Explain the company’s services and related financial obligations to patients
• Complete required training, in-services, and continuing education
• Provide oversight and coordination of paraprofessionals and act as Supervisor when applicable
• Participate in multidisciplinary conferences, precepting, training, mentoring, and nursing department on-call responsibilities
• Insert PICC/Midlines per physician order when applicable
• Troubleshoot and declot obstructed central line catheters when applicable
• Monitor PICC/Midlines and educate patients on infection prevention and routine care when applicable
• Perform other related duties as directed by the supervisor

Infusion Nurse

• Coordinate and provide intermediate direct patient care in patients’ homes or alternate infusion suites
• Initiate, develop, implement, and evaluate nursing plans of care
• Perform treatments, administer medications, and educate patients and families/caregivers
• Assess patient needs and physical status during skilled visits
• Obtain and clarify physician orders and report significant changes in patient condition
• Provide training and mentorship to Infusion Nurse I team members as needed
• Teach patients and families to independently manage prescribed therapy and care needs
• Communicate with clinical teams, medical providers, patients, and caregivers to ensure continuity of care
• Prepare and submit real-time clinical documentation for billing and compliance
• Coordinate discharge planning and prepare discharge summaries
• Comply with agency policies, professional standards, regulations, and accreditation requirements
• Use computers and automation technologies to validate orders, document care, and follow visit schedules
• Respond to patient requests and initiate emergency procedures when necessary
• Safeguard confidential patient and company information in accordance with HIPAA
• Explain Option Care services and related financial obligations to patients
• Complete required training, in-services, and continuing education
• Provide oversight and coordination of paraprofessionals and act as supervisor when applicable
• Participate in multidisciplinary conferences, precepting, training, mentoring, and on-call responsibilities
• Insert PICC/Midlines, troubleshoot or declot obstructed central lines, and educate on line care when applicable

Account Executive

• Research, develop, and implement sales strategies for the assigned territory
• Present partnership opportunities to health system leaders, decision makers, and referral sources to drive new business growth
• Quantify partnership value and financial/economic terms for decision makers
• Prioritize accounts based on potential, referrals, profitability, service needs, and probability of success
• Use internal information and third-party data to understand customer needs and identify opportunities
• Create and update short- and long-term account plans and objectives
• Track activity and progress toward objectives
• Communicate sales strategies to Clinical Liaison, Branch staff, and other internal partners
• Manage internal and external relationships and processes to ensure customer success
• Communicate with Clinical Liaison to identify opportunities and monitor progress
• Identify key customer decision makers and build relationships with them
• Assess and document the competitive landscape within accounts
• Partner with Specialty Sales, Clinical Liaison, RSD, Nursing, and other internal team members to grow relationships and sales
• Convey and reinforce the value proposition for each account and decision maker
• Adjust messaging according to the customer relationship lifecycle
• Understand customer needs before offering solutions
• Leverage internal resources to address customer issues
• Manage time and schedule to prioritize business growth and service excellence
• Organize multiple ongoing workstreams, internal partnerships, and growth opportunities

Account Executive – Acute Therapies

• Research, develop, and implement sales strategies for the assigned territory
• Present partnership opportunities to health system leaders, decision makers, and referral sources to drive new business growth
• Quantify partnership value and financial/economic terms for decision makers
• Prioritize accounts based on potential, referrals, profitability, service needs, and probability of success
• Create and update short- and long-term account plans and objectives
• Track activity and progress toward objectives
• Communicate sales strategies to Clinical Liaison, Branch staff, and other internal partners
• Manage internal and external relationships and processes to ensure customer success
• Communicate with Clinical Liaison to identify opportunities and monitor progress
• Identify key customer decision makers and build relationships with them
• Assess and document the competitive landscape within accounts
• Partner with Specialty Sales, Clinical Liaison, RSD, Nursing, and other internal team members to grow relationships and sales
• Convey and reinforce the value proposition for each account and decision maker
• Adjust messaging based on the customer relationship lifecycle
• Understand customer needs before offering solutions
• Leverage internal resources to address customer issues
• Manage time and schedule to prioritize business growth and service excellence
• Organize multiple ongoing workstreams, internal partnerships, and growth opportunities

General

• Engage with patients, referral sources, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Create, communicate, and obtain all required documentation for new referrals.
• Secure patients’ upfront payment, assist patients in finding payment avenues, identify opportunities, and direct patients to financial assistance programs.
• Support ongoing activities needed to ensure clean claims on hold and denial management, including following up on missing paperwork.
• Assist the Patient Registration Supervisor and Manager with special assignments as needed.
• Facilitate new patients’ transition to Option Care Health services and deliver a consistent onboarding experience.
• Work with Sales to prepare patients for Option Care Health services and facilitate their transition to home/AIS.

Patient Registration Specialist

Director

• Direct the activities of nursing departments for assigned locations
• Oversee nursing work schedules and activities to meet patient care needs, maintain productivity standards, and control overtime
• Implement and operationalize the centralized scheduling model
• Ensure services comply with company standards, federal and state regulations, accreditation standards, and agency policy
• Ensure departmental compliance with policies and procedures
• Oversee selection, development, and monitoring of nursing staff
• Partner on supervision and evaluation of nursing personnel and direct nursing and allied health human resource issues
• Ensure nurses maintain professional nursing practice standards and comply with supply formulary requirements
• Assist Operations Leadership with department operating and expenditure budgets
• Coordinate patient services with pharmacy, delivery, reimbursement, and other internal and external departments
• Establish and ensure the purchase and expedited delivery of medical supplies and equipment within budget
• Assess, manage, and report nursing operational and financial data; analyze trends and develop process improvement plans
• Ensure collection and organization of patient-specific information to assess suitability for home care
• Provide continuing education on home care infusion issues, competency, and orientation programs
• Ensure on-call processes for the nursing department
• Facilitate clinical networking and act as a clinical resource
• Spend approximately 90% of time managing nursing operations and the remainder providing clinical patient care

Director of Nursing

• Coordinate and provide intermediate direct patient care in patients' homes or alternate infusion suites
• Initiate, develop, implement, and evaluate intermediate nursing plans of care
• Perform treatments, administer medications, and educate patients and families/caregivers
• Assess and re-evaluate patient needs and physical status during skilled visits
• Obtain and clarify physician orders and report significant changes in patient condition
• Provide training and mentorship to Infusion Nurse I employees
• Teach patients and families to achieve independence with prescribed therapy and care needs
• Communicate with clinical teams, medical providers, patients, and caregivers to facilitate continuity of care
• Prepare real-time clinical documentation and submit it within established timelines
• Coordinate discharge planning and prepare discharge summaries
• Comply with agency policies, professional standards, regulations, and accreditation standards
• Use computers and automation technologies to validate treatment orders, communicate care provided, and follow assigned visit schedules
• Respond to patient requests and initiate emergency procedures as necessary
• Safeguard confidential patient and proprietary information in accordance with HIPAA
• Instruct patients about related financial obligations for care and service charges
• Complete required training, in-services, and continuing education
• Provide oversight and coordination of paraprofessionals and act as supervisor when applicable
• Participate in multidisciplinary conferences, precepting, training, mentoring, and nursing department on-call responsibilities
• Insert PICC/Midlines, troubleshoot or declot obstructed central line catheters, and monitor PICC/Midline care when applicable

Clinical Pharmacist

Clinical Pharmacy Technician I

Clinical Pharmacy Technician I

Home Infusion Nurse – Per Diem

Regional Director of Operations

Specialist – Acute Sales Training

Authorization Specialist

Infusion Nurse

Infusion Nurse

Account Executive – Acute Therapies

Account Executive – Acute Therapies

Patient Registration Specialist

Director of Nursing

Infusion Nurse II