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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical billing and registration processes, with a strong focus on enhancing patient experience and resolving account inquiries. Proficient in customer service and collections within a healthcare setting.
Highest-signal resume keywords
Medical Billing ExperiencePatient RegistrationCustomer Service SkillsCollections ExperienceProblem Resolution
About the role
Key responsibilities & impact- Answer patient questions about hospital or physician bills at ProMedica
- Contact patients about registration, billing, and collection
- Post payments, adjustments, and denials to patient accounts
- Resolve patient account questions
- Enhance the patient experience at ProMedica
Requirements
What you’ll need- High school diploma or equivalent
- 1 year experience in medical registration, billing, customer service or collection
- Must reside in an eligible U.S. state
- Employment unavailable to residents of California, Colorado, Hawaii, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Washington, or U.S. territories
Benefits
Comp & perks- Medical coverage effective day one of employment
- Dental coverage effective day one of employment
- Vision coverage effective day one of employment
- Company-paid life insurance
- Paid time off
- 401(k) retirement plan
- Employee assistance program
- Other voluntary coverage options
- Employee discounts
- Flexible benefits
- Compensation and programs supporting family, finances, and personal well-being
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical BillingPatient RegistrationPayment PostingAdjustments ProcessingDenials Management
Soft Skills
Communication SkillsInterpersonal SkillsCustomer Service Orientation
Certifications & Qualifications
High School Diploma
Industry Keywords
Patient AccountsHealthcareBillingCollectionsPatient Experience