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Test Manager, Professional Services
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The Mosaic Company
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AT&T
Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining and governing test strategies, establishing testing frameworks, and ensuring compliance with quality assurance practices. Proficient in stakeholder management, risk-based testing, and facilitating defect management processes in regulated environments.
Highest-signal resume keywords
Test ManagementQuality AssuranceRisk-Based TestingStakeholder ManagementSoftware Testing Methodologies
Tech Stack
Tools & technologiesJavaJavaScriptMySQLOraclePostgresC++
About the role
Key responsibilities & impact- Define and govern end-to-end test strategies for customer implementations
- Establish testing frameworks, methodologies, standards, tooling, and best practices
- Develop risk-based testing approaches aligned with customer objectives and compliance requirements
- Ensure traceability among requirements, risks, test cases, defects, and validation evidence
- Support delivery teams in developing test plans for functional, integration, system, user acceptance, performance, and regression testing
- Monitor testing progress and communicate quality status to stakeholders
- Advise customers and partners on test management best practices
- Help customers design and implement test management processes
- Guide customers on validation approaches for regulated and safety-critical environments
- Support customer adoption of quality engineering and continuous testing practices
- Establish defect management processes and reporting standards
- Facilitate defect triage and prioritization
- Track quality metrics and project risks throughout implementation
- Recommend mitigation strategies to improve product and project quality
- Contribute to test service offerings, accelerators, and best practices
- Capture lessons learned from customer engagements and apply them to future delivery approaches
- Support field readiness initiatives and cross-functional quality improvement efforts
- Serve as a quality advisor during critical customer situations and escalations
- Support root cause analysis and corrective action planning
- Partner with engineering, support, and delivery teams to resolve complex quality issues
Requirements
What you’ll need- Bachelor’s or master’s degree in Mechanical Engineering, Computer Science, or a related field, or equivalent experience
- Minimum of 5 years of professional experience in test management, quality assurance, or a related role
- Strong understanding of software testing methodologies and quality assurance practices
- Experience with requirements management, traceability, and validation processes
- Excellent analytical and problem-solving skills
- Proven stakeholder management and communication skills
- Confident presentation and facilitation skills
- Ability to work effectively with customers, partners, and cross-functional teams
- Customer-first mindset focused on successful business outcomes
- Experience with at least one programming language (e.g., Java, C++, JavaScript) preferred
- Experience with at least one relational database technology (e.g., Oracle, MySQL, PostgreSQL) preferred
- Previous software consulting experience as a solution, technical, or application architect preferred
- Must be authorized to work in the United States without requiring current or future sponsorship from PTC
Benefits
Comp & perks- Performance-based bonus eligibility
- Employee share purchase program (ESPP) with discounted PTC stock
- Potential participation in equity programs
- Medical, dental and vision insurance
- Paid time off and sick leave
- Tuition reimbursement
- 401(k) contributions and employer match
- Flexible spending accounts
- Life insurance
- Disability coverage
- Generous commuter subsidy for office-assigned employees
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Test StrategiesTesting FrameworksRequirements ManagementValidation ProcessesDefect ManagementProgramming LanguageRelational Database TechnologyQuality MetricsAnalytical SkillsProblem-Solving Skills
Soft Skills
Communication SkillsPresentation SkillsFacilitation SkillsCustomer-First MindsetCross-Functional Collaboration
Industry Keywords
Compliance RequirementsContinuous Testing PracticesQuality EngineeringSafety-Critical EnvironmentsSoftware Consulting
