Public Consulting Group

Business Analyst

• Assist with materials and presentations for conferences, seminars, and client meetings
• Develop competency in web-based technologies, system analysis, and software development processes
• Support clients through implementation, project phases, training, and ongoing use of technology applications and services
• Gather, document, validate, and coordinate business requirements, project needs, and client expectations
• Prepare and present status reports, analyses, deliverables, presentations, training materials, and client-facing communications
• Research federal and state policy, legislation, industry requirements, and funding requirements
• Define, document, and improve business processes and support practical business and technical solutions
• Participate in proposal development teams by researching content, writing sections, coordinating contributions, and supporting submissions
• Analyze large data sets and identify trends, issues, and improvement opportunities
• Collect, enter, maintain, and quality-check project data and documentation
• Provide project management support, including tracking activities, deliverables, risks, and follow-up items
• Assist with project budgets, supporting documentation, and client invoices
• Contribute to a collaborative team environment and perform other responsibilities as needed

Content Manager

• Develop and implement the company's social media strategy to support brand awareness, sentiment, social thought leadership, and marketing communications
• Execute content development, deployment, and measurement functions supporting social media content strategy
• Design and execute social media strategies and campaigns for brand storytelling and awareness
• Administer corporate social media accounts and maintain the social media calendar
• Manage social media communities to optimize reach, earned growth, and organic engagement
• Plan, create, and publish content based on business objectives and user needs
• Implement best practices and respond to changing environments, technologies, and trends
• Track and measure platform performance and sentiment, report findings, and adapt approaches
• Collaborate with department staff, leadership, and product teams
• Support crisis communications, media relations, external partnerships, and thought leadership as needed
• Perform other duties as assigned

Content Strategist

Surveyor

• Conduct on-site and offsite complaint, incident, death, and questionable operations investigations at assigned adult care facilities
• Work as part of a team with an RN or LPN
• Follow NYSDOH-established investigation protocols
• Interview residents, staff, and witnesses
• Conduct records reviews and site inspections
• Complete the investigation closure process
• Document investigation activities in appropriate data systems within required timelines
• Participate in closures and emergency events as assigned
• Attend and complete required training, both in person and remotely
• Professionally represent PCG and the NYSDOH
• Travel regionally within New York State, with occasional statewide travel for facility investigations, training, team meetings, or client engagements

Adult Care Facility Complaint Surveyor/Investigator – Non-Clinical

Artificial Intelligence

• Lead the strategic pursuit of AI innovation and value creation across the enterprise
• Drive AI transformation, enterprise AI literacy, AI strategy, AI capabilities, participative operating models, and governance practices
• Build and maintain a vision for how AI drives value aligned with strategic objectives
• Work with board members, the corporate C-suite, business leadership, and other stakeholders
• Establish a world-class AI strategy and organization aligned with the enterprise vision
• Set goals and measure AI initiatives
• Foster collaboration and cross-organizational alignment around the enterprise AI vision
• Establish internal and external AI ecosystems with vendors, partners, research institutes, regulators, and industry associations
• Inform and deliver ambitious product roadmaps to accelerate growth
• Chair the AI governance board
• Evolve responsible AI policies and governance programs addressing data usage, model explainability, fairness, privacy, regulatory compliance, and ethical mandates
• Coordinate security, risk, compliance, legal, ethics, safety, and other stakeholders
• Establish transparent AI portfolio evaluation and management practices to measure business value and ROI
• Cultivate AI literacy across the enterprise and lead transformation and change-management programs
• Define operating models and delivery capabilities for engineering and operationalizing scalable AI initiatives

VP of Artificial Intelligence

Business Operations

• Support day-to-day service delivery activities for assigned clients, projects, and products
• Investigate and analyze complex client-reported issues
• Coordinate with internal stakeholders to facilitate timely resolution of incidents
• Provide clear and professional communication regarding issue status, resolutions, and next steps
• Assist with requirements gathering, process documentation, workflow analysis, and solution design activities
• Create and maintain process flows, user guides, standard operating procedures, and other operational documentation
• Assist in identifying root causes of issues and recommending practical solutions
• Collaborate with clients, product teams, quality assurance teams, and developers to support software enhancements and project initiatives
• Participate in user acceptance testing, regression testing, and production validation
• Assist with release readiness activities, change management efforts, and feature adoption initiatives

Business Operations Analyst

Implementation Specialist

• Contribute to designing, configuring, and developing custom forms, templates, and workflows
• Produce clean, efficient code from functional and non-functional specifications
• Integrate software components and third-party programs
• Troubleshoot, debug, update, and upgrade existing software
• Gather, evaluate, and document customer use cases and business processes
• Create technical documentation for reference and reporting
• Apply low-code platforms and configuration methodology
• Contribute to project reports including Project Schedule, Quality Management Plan, Testing Plan, and Conversion Plan
• Support clients and stakeholders in planning and strategy discussions to address risks and issues
• Help ensure projects remain on schedule and within budget
• Apply software development life cycle methodologies

System Implementation Specialist

Performance Marketing

• Lead migration of legacy data into a modern SaaS platform
• Assess legacy data sources and design conversion strategies for SaaS implementation
• Perform data extraction, transformation, and loading using appropriate tools
• Validate data integrity and accuracy after migration
• Securely handle client data, including Personally Identifiable Information (PII)
• Lead client meetings to gather requirements, clarify business processes, and identify data dependencies
• Translate business workflows into data mapping for the new platform
• Guide clients through data conversion best practices
• Collaborate with project managers, developers, and QA teams to ensure seamless integration
• Document conversion processes and provide training or support as needed
• Create and implement Data Management strategies aligned with project and organizational objectives
• Maintain and update data management methodology documents and supporting artifacts
• Develop data management training materials and knowledge transfer documentation
• Support and execute data governance use cases, including standards, processes, and controls for data quality, lineage, and stewardship

Data Conversion Specialist

Proposal Manager

• Administer proposal development and support from pre-RFP through post-award
• Coordinate the internal flow and review of proposal content
• Track all proposal responses
• Direct the production of final proposals
• Ensure proposals are high quality and submitted in a timely manner
• Assist in maintaining the Proposal Center’s database by categorizing, organizing, and maintaining documentation and writings
• Collaborate with the Technology Consulting team to support organizations in streamlining operations and achieving strategic goals
• Perform other duties as assigned

Proposal Coordinator

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.

Services:

- Strategy, Architecture, Planning, and Procurement

- Business Enablement

- Business Solutions

- Project Assurance

About the Role
We are seeking a Data Conversion Specialist who will lead the migration of legacy data into a modern SaaS platform. This role requires a unique blend of technical proficiency and business acumen. You will not only execute data conversion tasks but also engage directly with clients to understand their data structures, business processes, and ensure accurate mapping into the new system. 
Key Responsibilities:
Data Analysis & Conversion

- Assess legacy data sources and design conversion strategies for SaaS implementation

- Perform data extraction, transformation, and loading (ETL) using appropriate tools

- Validate data integrity and accuracy post-migration

- Secure handling of client data, e.g. managing Personal Identifiable Information (PII)

​ Client Engagement & Leadership

- Lead client meetings to gather requirements, clarify business processes, and identify data dependencies

- Translate business workflows into data mapping for the new platform

- Serve as a trusted advisor, guiding clients through conversion best practices

Collaboration

- Work closely with project managers, developers, and QA teams to ensure seamless integration

- Document conversion processes and provide training or support as needed

Documentation & Methodology

- Create and implement Data Management strategies, aligned with project and organizational objectives

- Refine, maintain, and update data management methodology documents and supporting artifacts, ensuring they remain current, consistent, and reusable across projects

- Contribute to the development of data management training materials and knowledge transfer documentation for internal teams and client stakeholders.

- Support and execute data governance use cases, including documentation of standards, processes, and controls related to data quality, lineage, and stewardship

Required Qualifications

- Bachelor’s degree or 5 years’ experience required and Master’s degree (MPA or government focused MBA) preferred

- 5+ years of hands-on experience with data conversion, data migration, and ETL processes, including extracting data from legacy systems, transforming data to meet target model requirements, and loading data into new platforms.

- 5+ years of experience designing, building, and executing ETL or data integration workflows, using custom scripts, integration tools, or database-driven approaches.

- Ability to understand both the service delivery system for programs which are administered by states and monitored by federal regulators.

- Ability to understand and be an expert in complex federal regulations and requirements.

- Strong Microsoft Office applications skills, especially data analytics (i.e. ACCESS, SQL, SPSS)

- Ability to use sound judgment in completing tasks and to seek guidance when needed.

- Attention to detail and ability to work with large data sets with accurate results.

Additional Preferred Qualifications:

- Proficient with ETL, SQL/MySQL, XML, Data Bricks, Microsoft Excel, stored procedures, or other data tooling

- Basic coding experience in languages such as Python and JavaScript

- Experience with relational databases (tables, view, queries, T-SQL and stored procedures)

- Experience working with customers and/or team members and leading data requirements sessions

- Participation in a minimum of 1 full life cycle software implementation

- Understanding of the complete software implementation lifecycle – including data requirements gathering, dataset migration, data reconciliation, and move to production

- 3+ years of experience coordinating and collaborating with cross-organizational partners to define requirements and resolve data issues

- 3+ years of experience mapping, transforming, and loading data from source to target software systems

- Experience in a Data Conversion work stream on a software implementation 

Working Conditions

- Office Setting

- Some travel required

This position is hybrid with travel/onsite requirements. To be successful at PCG, you must:

- be available during your set working hours

- have a safe, private, and distraction-free environment in which to complete your work, and

- be able to give your full attention to the completion of your PCG job duties

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled. 
#LI-AH1
#LI-remote
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation:
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave

Range: $75,000 - $125,000

PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

QA Engineer

• Conduct quality assurance reviews of Title IV-E eligibility determinations, including electronic case files, legal documentation, and financial documentation
• Work with Title IV-E Eligibility staff to achieve performance, outputs, and compliance objectives
• Meet weekly project goals for QA evaluation compliance
• Conduct audits and review/analyze data and documentation
• Work within a team to meet project deadlines
• Ensure quality control procedures for operational processes are performed
• Validate and complete monthly reports measuring project objectives
• Analyze data and reports to determine error trends
• Support the Eligibility Manager in team supervision and other required tasks
• Travel within Wisconsin, as needed

Title IV-E Quality Assurance Specialist

Consultant

• Review business operations and identify service and efficiency improvements
• Evaluate programs and recommend improvements
• Assess best practices and provide technical assistance to clients
• Manage small projects, staff, and tasks with limited supervision
• Facilitate client discussions
• Delegate tasks and responsibilities to team members
• Manage daily project functions and client interactions
• Lead proposal writing teams, including writing sections and coordinating submissions
• Prepare written reports and other client materials
• Collaborate with the Technology Consulting team to help organizations streamline operations and achieve strategic goals

• Collaborate with the Technology Consulting team to help organizations streamline operations and achieve strategic goals
• Provide analytical services and support development of project work products
• Analyze client requests for proposals and support proposal responses
• Ensure quality work products are delivered to clients
• Exercise discretion and independent judgment
• Ensure communication among all key stakeholders
• Provide IT work including business and technical leadership, system analysis, code development, software engineering, and other computer-related work as needed
• Support ERP platforms in ways that promote organizational goals and operational excellence
• Travel to the office or other locations for team meetings and client meetings as required

Senior Business Analyst

Technical Project Manager

• Provide project management and technical expertise on large-scale IT projects
• Oversee development of deliverables, status reports, and other work products
• Plan and oversee project work and develop or manage organizational change management strategies or processes
• Provide technical oversight of vendor and client processes, methodologies, and tools
• Perform technical reviews and assessments of vendor or client tasks, deliverables, and work products
• Support project stakeholder goals and outcomes
• Develop, manage, and update the Project Plan and project documents, including Communication Plan, Risk Plan, Stakeholder Register, and Resource Plan
• Support client and stakeholder planning and strategy discussions regarding risks and issues
• Understand and apply software development life cycle methodologies
• Participate in business development activities and assist with proposal development
• Provide management oversight of the project budget
• Manage communications with clients, vendors, and project stakeholders
• Learn and potentially perform IV&V tasks and develop IV&V reports
• Manage and track IV&V findings logs
• Support development of multiple IV&V deliverables