RELX

Marketing

• Lead lifecycle strategy, portfolio roadmap, and prioritization across programs and web experience
• Own lifecycle and web KPIs, testing agenda, and the insight loop driving continuous optimization
• Ensure cross-functional operating model and alignment across Audience, Product, Customer Success, and Digital Ops
• Drive pipeline progression, adoption, expansion, and renewal-support outcomes
• Build team capability through mentorship, coaching, and leadership development
• Inform marketing tech stack roadmap through partnering with Digital Ops and tech teams
• Report into VP of Demand & Lifecycle Marketing
• Deliver scalable, always-on programs across the buyer and user journey

Director, Lifecycle Marketing

Brand Manager

• Lead strategy, delivery, and performance of channel activation for thought leadership programs
• Design and evolve scalable program frameworks, best practices, processes, engagement models, and measurement approaches
• Drive cross-functional alignment across Research Marketing, Global Communications, and Research Networks
• Provide mentorship and guidance to Managers and Senior Managers
• Report into the VP of Demand & Lifecycle Marketing
• Deliver activated Academic & Government thought leadership programs that increase visibility, reach, and influence
• Drive engagement with institutional decision-makers and growth in engaged audiences and contacts
• Ensure consistent brand voice, messaging, and positioning across campaigns

Director, Brand & Market Authority Programs

• Lead lifecycle strategy, portfolio roadmap, and prioritization across programs and web experience
• Own lifecycle and web KPIs, testing agenda, and insight loop driving continuous optimization
• Ensure cross-functional alignment across Audience, Product, Customer Success, and Digital Ops
• Drive pipeline progression, adoption, expansion, and renewal-support outcomes
• Build team capability through mentorship, coaching, and leadership development
• Inform marketing technology stack roadmap by partnering with Digital Ops and technology teams
• Report into VP of Demand & Lifecycle Marketing
• Deliver scalable, always-on programs across the buyer and user journey

Full-stack Engineer

• Design, develop, and deploy applications in a cloud-hosted distributed system
• Build next-generation products
• Collaborate with business stakeholders to identify requirements and gather feedback
• Provide input into architectural decisions to ensure stability and performance
• Identify and implement enhancements to improve the delivery process
• Partner with cross-functional Agile and DevOps implementation teams
• Contribute to technical solutions and continuous improvement initiatives
• Deliver high-quality software that creates value for customers

Senior Software Engineer

Editor

• Identify key authors and research topics where a review will benefit the research community
• Manage a pipeline of high-quality articles across the breadth of the field
• Manage the peer review and editorial process
• Edit manuscripts to enhance scientific messaging and clarity
• Work alongside the Editor-in-Chief and Cell Press editorial family to grow visibility of Trends Open
• Represent the journal at conferences and public forums, promoting its impact and engaging with the wider scientific community
• Execute AI- and data-driven innovations and experiments to meet the evolving needs of the journal community
• Support authors to optimize overall publishing success
• Develop the best review articles spanning the life and medical sciences

Trends Editor

Product Manager

• Lead or significantly contribute to one or two meaningful projects.
• Work closely with product managers, subject matter experts, mentors, and senior leaders.
• Gather and analyze information related to insurance products and services.
• Engage with subject matter experts and collaborate with stakeholders across the business.
• Use data to evaluate and demonstrate the value of LexisNexis Insurance solutions.
• Analyze policy and product performance information and develop recommendations for improvement.
• Leverage AI tools to document processes and create best-practice guidance materials.
• Develop learning materials, including scripts, visuals, and knowledge assessments for Product Managers.
• Support Go-To-Market activities by identifying collateral gaps and creating supporting documentation.
• Help insurance carrier customers evaluate new products and product enhancements.

Product Management Intern – Insurance

Content Manager

• Own the royalty business-event process and reconcile recognized revenue to royaltable revenue across media types and accounting locations
• Lead audit programs covering royalty calculations, AI usage restrictions, and licensor agreement compliance
• Drive audit issues to timely resolution
• Ensure royalty processes and controls meet SOX and internal audit requirements
• Define royalty and compliance requirements for new product launches and international expansions
• Partner with Content and Product teams on requirements, end-to-end testing, and sign-off
• Monitor usage, pricing, and adoption of AI-enabled features
• Provide business units with insight into cost, compliance, and commercial impact
• Lead royalty workstreams within major system migrations
• Partner with technology and cross-functional project teams on testing, sign-off, and post-go-live monitoring
• Provide commercial and royalty insight during licensor renegotiations and new licensing structures
• Prepare business cases and financial analysis for content investment and commercial decisions
• Lead and develop a team of financial analysts
• Set objectives and coach for technical depth and commercial judgment
• Advise Business Unit finance leaders on royalty risk and opportunity
• Build cross-functional relationships with Finance, Content, Product, and Business Unit stakeholders

Director, Content Royalties – Analysis

• Collaborate with Product Managers and Subject Matter Experts across the VitalChek, Public Safety, and Civilian markets
• Complete one to two projects that contribute meaningful value to the Product Management team
• Gather information, interview Subject Matter Experts, and analyze data to understand products and agency challenges
• Analyze customer data to identify insights and demonstrate the value of market solutions
• Document and standardize processes used to evaluate product performance and impact
• Synthesize expert interviews into best-practice documentation and recommendations
• Organize product documentation, reference materials, and supporting resources
• Create training, enablement, and other accessible materials communicating product value to government clients
• Participate in go-to-market activities, including product collateral, presentations, and documentation
• Utilize AI tools for research, process improvement, workflow automation, and product management activities
• Present findings, recommendations, and project deliverables to stakeholders and incorporate feedback

Product Management Intern – Government

Sales Development Rep

• Generate qualified pipeline through cold calling, email campaigns, social selling, and digital outreach
• Research target accounts, customer segments, industry trends, and buying personas
• Use Salesforce, Groove, ZoomInfo, LinkedIn Sales Navigator, and other sales technologies to manage prospecting workflows
• Develop personalized outreach campaigns tailored to customer needs and market conditions
• Leverage Microsoft Copilot and Claude for account research, content development, campaign customization, and process efficiency
• Qualify leads and opportunities using established sales frameworks and criteria
• Collaborate with Account Executives, Sales Leadership, Marketing, and Business Development teams
• Achieve activity, pipeline generation, and revenue contribution goals
• Develop expertise in products, services, industry trends, customer challenges, and competitive positioning
• Provide market intelligence and customer feedback to support sales and marketing initiatives

Sales Development Representative

Education Coordinator

• Compile and maintain recurring learning reports, including revenue tracking, program metrics, and survey results
• Perform project time reconciliation in OpenAir to ensure accurate reporting and billing alignment
• Support custom CMS updates and class setup
• Maintain documentation and operational checklists
• Assist with trainer survey aggregation and reporting summaries
• Coordinate logistics and planning for internal and external marketing events
• Track event deliverables, timelines, and vendor coordination
• Support reporting tied to event performance and lead tracking
• Maintain organized documentation and post-event reporting materials
• Build and maintain structured Excel workbooks for recurring reporting
• Use Copilot and Excel AI tools to generate summaries, trend analysis, and reporting insights
• Follow established procedures to ensure compliance-sensitive reporting accuracy
• Identify process improvements to increase efficiency and reduce manual effort
• Communicate with trainers, marketing team members, and vendors

Education Services Coordinator

• Generate qualified pipeline through outbound prospecting, including cold calling, email campaigns, social selling, and digital outreach
• Research target accounts, customer segments, industry trends, and buying personas
• Use Salesforce, Groove, ZoomInfo, LinkedIn Sales Navigator, and other sales technologies to manage prospecting workflows
• Develop personalized outreach campaigns tailored to customer needs and market conditions
• Leverage Microsoft Copilot and Claude for account research, content development, campaign customization, and process efficiency
• Qualify leads and opportunities using established sales frameworks and criteria
• Collaborate with Account Executives, Sales Leadership, Marketing, and Business Development teams
• Achieve activity, pipeline generation, and revenue contribution goals
• Develop expertise in company products, services, industry trends, customer challenges, and competitive positioning
• Provide market intelligence and customer feedback to support sales and marketing initiatives

Customer Support

• Provide high-quality voice and digital support for customers with account, billing, payment, subscription, cancellation or renewal, access, and service-related concerns
• Review account history, prior contacts, notes, billing and payment activity, subscription details, access status, and open actions
• Diagnose and resolve concerns using approved tools, knowledge resources, processes, business judgment, and cross-functional support
• Identify underlying account issues and prevent avoidable repeat contacts
• Explain account status, charges, notices, available options, process requirements, ownership, and expected next steps
• Take end-to-end ownership within role authority; create complete handoffs, document accurately, and follow escalation or follow-up requirements
• Demonstrate empathy, composure, curiosity, and confidence during customer conversations
• Use critical thinking with incomplete, conflicting, or multi-system information
• Introduce approved products, features, or services through Boost and Engage when relevant
• Communicate across phone, chat, email, and other supported channels
• Maintain accurate documentation of issues, research, actions, ownership, and commitments
• Use approved AI-enabled tools responsibly while validating outputs, protecting customer information, and remaining accountable
• Raise recurring customer and process pain points and contribute improvement ideas
• Meet quality, customer experience, productivity, compliance, and commercial activity expectations

Customer Support Representative

• Provide high-quality voice and digital support for customers with account, billing, payment, subscription, cancellation or renewal, access, and service-related concerns
• Investigate the full account context, identify underlying customer needs, and own the next best action through resolution or a well-managed handoff
• Review account history, prior contacts, notes, billing and payment activity, subscription details, access status, and open actions
• Diagnose and resolve concerns using approved tools, knowledge resources, processes, business judgment, and cross-functional support
• Explain account status, charges, notices, available options, process requirements, ownership, and expected next steps
• Create complete handoffs, document accurately, and follow escalation or follow-up requirements
• Demonstrate empathy, composure, curiosity, and confidence during customer conversations
• Use critical thinking with incomplete, conflicting, or multi-system information
• Introduce approved products, features, or services through Boost and Engage when relevant
• Communicate across phone, chat, email, and other supported channels
• Maintain accurate documentation of issues, research, actions, ownership, and commitments
• Use approved AI-enabled tools responsibly while validating outputs and protecting customer information
• Identify recurring customer and process pain points and contribute improvement ideas
• Meet quality, customer experience, productivity, compliance, and commercial activity expectations

Account Manager

• Acquire new business and achieve renewal targets for assigned accounts and sectors
• Plan and execute targeted sales campaigns and detailed account plans
• Develop deep knowledge of Cirium’s aviation analytics products, services, and solutions
• Communicate product value and benefits to clients and prospects
• Maintain regular communication with prospects and existing customers to understand their goals, challenges, and opportunities
• Use a consultative sales approach to provide right-fit solutions
• Build relationships with product, marketing, Consultancy, and customer success teams to deliver customized solutions
• Share best practices, sales strategies, and market insights across the sales team
• Monitor aviation and travel industry developments and trends
• Support network development within the industry, including customer-to-customer interactions

Key Account Manager

Customer Success Manager

• Lead the end-to-end implementation lifecycle for Elsevier Clinical Solutions products, from project initiation through go-live and transition to Customer Success Management and Account Management
• Develop and manage project plans, timelines, milestones, risk mitigation strategies, and stakeholder communication plans
• Serve as the primary customer contact during implementation
• Manage multiple concurrent, high-complexity projects
• Drive stakeholder engagement across clinical leadership, IT teams, project managers, and administrative staff
• Provide subject matter expertise on product functionality, workflows, and best practices
• Facilitate requirements gathering, workflow analysis, and solution design
• Coordinate and support EHR integration efforts, including HL7 interfaces, data workflows, and interoperability requirements
• Deliver training and education tailored to diverse user groups
• Identify, manage, and proactively escalate risks, issues, and change requests
• Collaborate with Product, Technology, Content, Sales, Account Management, and Customer Success teams
• Develop and maintain customer-specific documentation, implementation artifacts, and best-practice resources
• Contribute to continuous improvement of implementation methodologies, tools, and internal knowledge sharing

Director, Lifecycle Marketing

Director, Brand & Market Authority Programs

Director, Lifecycle Marketing

Senior Software Engineer

Trends Editor

Product Management Intern – Insurance

Director, Content Royalties – Analysis

Product Management Intern – Government

Sales Development Representative

Education Services Coordinator

Sales Development Representative

Customer Support Representative

Customer Support Representative

Key Account Manager

Customer Success Implementation Analyst