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Senior Product Manager, Seller Experience
Ritchie Bros.Posted 10/20/2026full-timeChicago • Illinois • United StatesSenior💰 $123,950 - $154,880 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on marketplace dynamics, seller experience, and cross-functional collaboration. Proven ability to drive measurable outcomes through strategic product initiatives and effective stakeholder communication.
Highest-signal resume keywords
Product Management ExperienceMarketplace Product ExperienceStrong Analytical SkillsStakeholder ManagementSeller Experience Ownership
About the role
Key responsibilities & impact- Define and execute the product strategy and roadmap for Seller Experience across the digital marketplace
- Build intuitive, scalable experiences that empower sellers to manage inventory, listings, pricing, offers, sales, and transactions
- Identify opportunities to simplify seller workflows, reduce friction, and improve transparency throughout the selling journey
- Balance immediate customer needs with the long-term vision of one unified global marketplace
- Drive seller adoption, engagement, satisfaction, and measurable business outcomes
- Lead initiatives spanning multiple products, systems, and business functions
- Navigate technical constraints, legacy platforms, competing priorities, and organizational dependencies
- Translate ambiguous problems into clear priorities, actionable plans, and incremental product improvements
- Make informed tradeoffs between customer value, business impact, technical feasibility, and speed
- Identify risks, remove blockers, and drive decisions to keep initiatives moving forward
- Partner with engineering, design, sales, operations, finance, research, analytics, business, and other teams
- Build alignment around product priorities, customer problems, and desired outcomes
- Communicate product strategy, decisions, tradeoffs, and progress to stakeholders and leadership
- Develop a deep understanding of sellers, their workflows, challenges, and unmet needs
- Use customer feedback, behavioral data, and marketplace metrics to inform product decisions
- Define and track success metrics across seller adoption, engagement, conversion, satisfaction, and operational efficiency
- Continuously experiment, learn, and improve the seller experience
- Deliver improvements across the seller journey and advance a unified, scalable Seller Experience
Requirements
What you’ll need- 6+ years of product management experience, with a proven track record of building and scaling digital products
- Marketplace product experience is required, ideally in a marketplace connecting buyers and sellers through digital transactions
- Strong understanding of marketplace dynamics, including supply and demand, liquidity, conversion, and customer engagement
- Demonstrated experience leading complex product initiatives involving multiple teams, systems, and stakeholders
- Strong product judgment and the ability to prioritize effectively when resources, information, or requirements are limited
- Proven ability to ship products and deliver measurable customer and business outcomes
- Excellent communication, stakeholder management, and influencing skills
- Experience collaborating with engineering teams on complex technical systems, APIs, integrations, and platform dependencies
- Strong analytical and problem solving skills, with the ability to combine quantitative data and qualitative insights
- A high degree of ownership, accountability, adaptability, and comfort operating in ambiguous environments
- Prior experience owning Seller Experience within a marketplace, including seller onboarding, inventory management, listings, pricing, offers, or transaction workflows
- Experience building seller tools, merchant platforms, or marketplace supply solutions
- Experience modernizing legacy platforms and simplifying complex operational processes
- Understanding of B2B marketplaces, ecommerce, auctions, or high value transactions
- Experience working in global marketplaces with diverse customer segments and operational requirements
- Demonstrated success influencing senior stakeholders and delivering results across organizational boundaries
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyRoadmap DevelopmentData AnalysisProduct JudgmentComplex Product InitiativesAPIs and IntegrationsOperational Efficiency MetricsSeller Tools DevelopmentLegacy Platform ModernizationB2B Marketplace Understanding
Soft Skills
Excellent CommunicationInfluencing SkillsAdaptabilityProblem SolvingOwnership and Accountability
Industry Keywords
Digital MarketplaceSeller WorkflowsCustomer EngagementEcommerceHigh Value Transactions