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Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and customer engagement within the healthcare ecosystem, with a strong focus on driving clinical demand and ensuring product access. Proficient in educating healthcare professionals on product information and navigating reimbursement processes.
Highest-signal resume keywords
Account Management ExperienceCross-Functional Industry ExperienceSales Experience With HCPsCoaching And Mentoring SkillsCompliance With Healthcare Regulations
About the role
Key responsibilities & impact- Serve as primary point of contact for customers in the therapeutic area
- Identify opportunities for ecosystem and therapeutic area strategies at the point of care
- Lead the end-to-end experience for assigned customers/accounts
- Drive clinical and non-clinical decision-making at the point of care
- Provide education on clinical and non-clinical topics
- Develop solutions for complex accounts across academic, delivery-network-focused, and therapeutic-area-specific ecosystems
- Represent Genentech products ethically and professionally using approved materials
- Ensure product access and educate customers on product information, appropriate use, patient assistance, and reimbursement resources
- Triage customers to appropriate experts when needed
- Collect insights and trends to support national strategy at the local level
- Drive on-label clinical demand and optimize business within the ecosystem
Requirements
What you’ll need- Business, scientific or clinical degree, Bachelor’s degree level at minimum
- Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players is required
- 6 or more years of experience working in a sales role with HCPs
- Demonstrated ability to coach, train, and mentor peers or others
- Account Management Experience
- Ability to flex and learn new disease states
- Consistently achieved financial and quantitative targets, as well as qualitative goals
- Proficient in addressing operational issues related to healthcare product delivery, including reimbursement and supply
- Ability to ensure compliance with external laws, codes, and company policies in the healthcare industry
- Candidates should live in the Southern California/Hawaii area
- Significant driving and prolonged periods of sitting are essential duties
- Overnight travel may be required
Benefits
Comp & perks- Incentive compensation calculated and paid in accordance with the applicable Incentive Compensation Plan
- Benefits detailed at the provided link
- Company-provided vehicle may be available for business driving
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Decision-MakingOperational Issue ResolutionFinancial Target AchievementComplex Account Solutions DevelopmentProduct Education
Soft Skills
Flexibility And AdaptabilityCommunication Skills
Tools & Technologies
Patient Assistance ResourcesReimbursement Resources
Industry Keywords
Life SciencesPharmaceuticalsBiotechnologyHealthcare EcosystemSouthern CaliforniaHawaii