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ServiceHunter AG - quittCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates fluency in German, English, and French, with strong digital affinity and a detail-oriented approach to customer support and administrative tasks. Capable of driving process optimization and supporting team operations effectively.
Highest-signal resume keywords
Fluency In GermanFluency In EnglishFluency In FrenchCustomer Support ExperienceProcess Optimization
About the role
Key responsibilities & impact- Provide general customer support by phone, email and chat in German, English and French, and Italian where applicable
- Ensure the smooth operation of day-to-day business activities
- Handle various administrative tasks
- Support other team members
- Drive continuous process optimisation
- Support day-to-day operations with quitt and, in the longer term, quitt Business as well
- Serve as the first point of contact and the face of the company
Requirements
What you’ll need- Completed commercial or business administration training
- Several years of professional experience in administration, telephone-based customer support or (social) insurance
- Fluency in German, English and French is essential; any additional language is an advantage
- Strong digital affinity
- Motivated, independent and detail-oriented working style
- Excellent communication skills and resilience under pressure
- Ability to think holistically, quick comprehension and willingness to learn
- Willingness to continuously question and improve existing processes
- Available immediately or by agreement
Benefits
Comp & perks- 25 days of annual leave
- Hybrid working model with a modern office near Zürich Wiedikon station
- Diverse and committed team with a strong sense of cohesion
- Regular team events and social gatherings
- Free coffee, tea and snacks in the office
- Start-up spirit, flat hierarchies and direct communication channels
- Several office dogs 🐶
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AdministrationCustomer SupportProcess OptimizationDigital AffinityTelephone-Based Support
Soft Skills
Excellent Communication SkillsDetail-OrientedMotivatedIndependent Working StyleResilience Under Pressure
Certifications & Qualifications
Completed Commercial TrainingBusiness Administration Training
Industry Keywords
Social InsuranceCustomer SupportBusiness OperationsAdministrative Tasks