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PC CADDIE AGCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in PC CADDIE and provides exceptional customer support to golf clubs across multiple countries. Capable of training teams and adapting software features to meet specific workflows while managing inquiries efficiently.
Highest-signal resume keywords
PC CADDIE ExperienceCustomer Service ExperienceFrench Language SkillsTechnical Application LearningTraining and Support
About the role
Key responsibilities & impact- Answer questions from golf clubs about PC CADDIE by phone, via ticketing system, and through remote support
- Analyze issues and resolve them independently or involve the appropriate colleagues
- Configure features and adapt them to the club’s workflows
- Train club teams online and on site
- Organize your own workload
- Take turns managing the distribution of incoming inquiries
- Gradually develop expertise within a specialist team
- Provide personal support to golf clubs in Germany, Austria, Switzerland, and other countries
Requirements
What you’ll need- Experience using PC CADDIE is desirable
- Experience in customer service or an interest in golf is an advantage
- French language skills are an advantage
- Willingness to learn the technical application through structured onboarding
- Willingness to work rotating weekend shifts
- Willingness to attend regular team meetings and participate in online and on-site training
- CV and two or three sentences explaining your motivation for applying
Benefits
Comp & perks- Permanent employment contract
- 30 days of annual leave
- Predictable working hours, primarily Monday to Friday
- Weekend shifts planned well in advance by the team
- Work from home with regular team meetings
- Professional development opportunities
- Clear path to becoming a specialist
- A supportive team that is always ready to help
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PC CADDIEIssue AnalysisFeature ConfigurationWorkflow Adaptation
Soft Skills
Organizational SkillsCommunication SkillsTeam Collaboration
Tools & Technologies
Ticketing SystemRemote Support Tools
Industry Keywords
Golf ClubsCustomer SupportOn-Site TrainingOnline Training