Softcard (acquired by Google)

Compliance

• Ensure that regulatory and compliance reports are filed timely and correctly
• Assist in responding to regulatory inquiries
• Ensure all compliance procedures are appropriately documented
• Address day-to-day compliance issues related to trading strategies and technology-related controls
• Prepare documentation to support reviews and demonstrate adequate processes and controls to meet SEC/regulatory requirements and ensure compliance with policies and procedures
• Interact with members of the global compliance team to assess, document, monitor, report, develop, coordinate, and implement compliance monitoring activities, ongoing testing, and related controls
• Ensure the company's business complies with applicable rules and regulations, regulatory requirements, internal company policies, and ethical standards

Compliance Officer

Analyst

• Analyze and administer base pay and incentive programs, ensuring alignment with compensation strategy and market competitiveness
• Conduct job evaluations and provide recommendations for salary offers, promotions, and adjustments
• Participate in compensation surveys and analyze results to benchmark roles and inform pay structures
• Support the annual investment compensation process, including incentive pool funding analyses, allocation modeling, and review of compensation recommendations across investment teams
• Conduct specialized benchmarking for investment roles using industry compensation surveys and provide market insights on investment positions
• Provide consultative support to business leaders on compensation decisions and policy interpretation
• Use compensation management platforms to analyze data and generate insights
• Support compensation-related audits and reporting
• Monitor compensation trends and regulatory changes to inform strategy and practices
• Partner with Investment leaders, Finance, and HR Business Partners to evaluate compensation scenarios, promotion recommendations, retention cases, and new hire offers

Compensation Analyst

Customer Support

• Respond to basic customer inquiries regarding products
• Provide quotes and handle order entry
• Place customer orders via telephone, fax, email, electronic methods, or walk-in counter sales
• Negotiate sale and purchase prices within specified parameters
• Adjust non-contract customer pricing based on competition while maximizing profit
• Build customer relationships to drive repeat business and process improvements
• Order items to maintain appropriate customer inventory levels
• Place orders without approval up to $5,000 per line and $10,000 per purchase order
• Source products from branch, distribution center, or supplier inventory
• Determine the most cost-effective shipping method
• Partner with Account Representatives to ensure customer satisfaction
• Expedite backorders
• Pull inventory and prepare customer shipments
• Handle customer returns
• Perform other assigned duties

Customer Service Representative

Business Intelligence Developer

• Perform complex problem resolution analysis and corrections
• Develop new software based on approved design documents
• Correct system problems
• Lead projects and ensure successful technical implementation of business software applications
• Manage critical projects, customer engagements, or business processes
• Advise and mentor junior team members
• Develop complex software applications based on approved designs
• Produce innovative and creative solutions that improve business performance and support corporate goals
• Ensure projects are delivered on time and according to specifications
• Collaborate as part of a team
• Conduct code reviews, design reviews, and unit test plan reviews
• Represent IT as the principal technical contact and perform technical project leadership
• Identify process and procedure enhancement opportunities and communicate them to other departments
• Forecast, model, and use advanced analytical tools
• Propose design changes and suggestions to processes and applications
• Perform other duties as assigned

BI Engineer, Level IV

Manager

• Plan and carry out on-site operational audits at branches and distribution centres
• Assess compliance with internal policies and procedures for cash handling, inventory management, stock accuracy, sales processes, and revenue reliability
• Test key controls defined by the Group
• Identify gaps, control weaknesses, and root causes
• Document audit work and conclusions in the Group audit tool
• Draft clear, structured, and actionable audit reports
• Assess risk levels and prioritize recommendations
• Follow up on remediation action plans with local management
• Partner with operational teams and raise awareness of internal control requirements and operational risks
• Provide pragmatic recommendations to strengthen processes
• Contribute to continuous improvement of operational control practices within the UK&IE region
• Escalate recurring or structural issues to the European level when relevant
• Report directly to the Europe Operational Audit Senior Manager as part of the European Internal Audit team

Internal Audit Manager

Payroll

• Ensure payroll processes and related transactions are executed timely and accurately
• Oversee a team responsible for routine payroll runs and off-cycle requests
• Ensure compliance with rules, regulations, company policies, internal controls, SOX, and regulatory guidance
• Manage payroll compliance functions for a large multi-state and multi-country shared services payroll department
• Organize and oversee planning and execution of payroll compliance functions and related services
• Manage relationships with payroll providers and other outsourcers
• Collaborate with Finance, Benefits, HR, IT, and other departments
• Navigate the payroll compliance team through unexpected circumstances and instability
• Implement continuous strategic process improvements to improve quality, efficiency, accuracy, and risk controls
• Direct and evaluate payroll team activities involving reconciliations, employer/employee taxes, payroll control records, and year-end employee statements
• Oversee and approve payroll general ledger integration and related activity
• Review system testing and provide final sign-off on configuration and integration updates impacting payroll compliance
• Maintain payroll standard operating procedures and oversee adherence to policies, procedures, and internal controls
• Measure individual and team performance against operational metrics, SLAs, project timelines, training documentation, attendance, role knowledge, and development goals
• Oversee payroll accounting journal entries and reconciliations
• Serve as payroll contact for internal, external, and government audits
• Maintain data integrity and confidentiality in Workday while adhering to privacy and security policies

Payroll Manager – International

• Request, review, and coordinate changes to employees' status made by others outside of the Department
• Review changes for completeness and accuracy
• Research tax implications of employee changes and request changes
• Calculate and review payments based on employee changes, including final termination payments
• Run reports and export information to Excel for completion and formatting
• Coordinate employee changes with changes in the Payroll system
• Verify and balance payments
• Train employees to use the Kronos and InMotion Commission systems and assist with questions
• Assist employees with understanding their payments
• Ensure employee information is confidential
• Review and approve timecards, commissions, bonuses, state and local payroll taxes, garnishments, and paid leave balances
• Perform other duties as assigned

Payroll Specialist, International

Support Engineer

• Prepare, process, and generate payroll through Workday
• Audit, review, and reconcile weekly, biweekly, semimonthly, and monthly payrolls
• Import and balance timekeeping and bonus files
• Complete retroactive payments and audit resulting variances
• Review supporting documentation and backup for weekly audit reports
• Assist with training and development of payroll team members and new hires, virtually and in person
• Document and maintain best practices and standard operating procedures
• Implement new payroll procedures as needed
• Resolve escalated payroll issues and complex payroll-related matters
• Maintain confidentiality of payroll-related information
• Support the Payroll Manager with off-cycle payments, escalations, and internal and external audits
• Prepare manual checks, balance bank deposits, and reconcile ACH debits and credits
• Respond to inquiries through phone, email, and ServiceNow Case Management System
• Research and reconcile third-party benefit provider activity with payroll withholdings, including Wellbeing benefits, Newport deferrals, ESPP, 401(k) plans, and payroll tax-related transactions
• Manage expatriate payroll setup, wire transfers, and related inquiries
• Record and report ACH payments, manual checks, and pay card transactions
• Perform system testing and provide sign-off on payroll configuration and integration updates
• Complete ad hoc projects and other duties assigned by payroll leadership

Payroll Operational Support Analyst – Global Industrial

• Manage overall payroll compliance functions for a large multi-state and multi-country shared services payroll department
• Oversee payroll preparation and processing for a large employee base
• Ensure adherence to corporate payroll strategy and objectives
• Organize and oversee payroll compliance planning, execution, and related services
• Manage relationships with payroll providers and other outsourcers
• Collaborate with Finance, Benefits, HR, IT, and other departments
• Navigate the payroll compliance team through unexpected circumstances and instability
• Implement strategic process improvements to improve quality, efficiency, and effectiveness while reducing fraud and errors
• Direct and evaluate payroll team activities involving tax reconciliation and payment, payroll control records, and year-end employee statements
• Oversee and approve payroll general ledger integration and related activity
• Review system testing and provide final sign-off on configuration and integration updates affecting payroll compliance
• Maintain payroll standard operating procedures and oversee adherence to policies, procedures, and internal controls
• Measure individual and team performance against operational metrics, SLAs, project timelines, training documentation, attendance records, role knowledge, and development goals
• Ensure compliance with internal controls, policies, external laws, and regulatory guidance such as SOX
• Oversee payroll-related accounting journal entries and reconciliations
• Serve as payroll contact for internal, external, and government audits
• Maintain data integrity and confidentiality in Workday according to privacy and security policies

Payroll Manager – Compliance, Global Industrial

Outside Sales

• Sell automotive parts and accessories
• Support customer, market, and competitor analyses
• Develop tailored sales initiatives
• Position workshop concepts
• Ensure personalized customer communication

Field Sales Customer Advisor

• Lead others and drive store growth and profits
• Operate a market-leading NAPA store with vision, collaboration, trust, respect and effectiveness
• Take full responsibility for P&L
• Map out initiatives and business plans for the store
• Solve roadblock issues
• Identify new customers and revenue opportunities
• Operate in a fast-paced retail store environment
• Help outside sales identify, develop and maintain wholesale accounts
• Build, guide and develop an engaged crew team to deliver customer care and business results
• Drive continuous improvement in processes and procedures
• Protect and maintain store asset security
• Maintain a store recognized for safety and appearance

Store Manager

Representative

• Serve as a primary point of contact for employee inquiries, questions, and case resolution via phone, email, and ServiceNow
• Diagnose, triage, and resolve HR inquiries related to payroll, benefits, leave of absence, Workday transactions, and policy clarifications
• Document case details in ServiceNow while ensuring accuracy and compliance
• Use Workday to verify employee data, update records, and guide users through system functionality
• Handle confidential employee information in accordance with compliance requirements
• Manage incoming USPS mail by organizing it, creating ServiceNow cases, and resolving or escalating issues
• Escalate complex or unresolved issues to specialized teams as appropriate
• Contribute to training materials, FAQs, and user guides

Employee Service Desk Representative

• Serve as the primary point of contact for employee inquiries, questions, and case resolution via phone, email, and ServiceNow
• Diagnose, triage, and resolve HR inquiries related to payroll, benefits, leave of absence, Workday transactions, and policy clarifications
• Document case details in ServiceNow, ensuring accuracy and compliance
• Use Workday to verify employee data, update records, and guide users through system functionality
• Handle sensitive employee information in accordance with confidentiality and compliance requirements
• Manage incoming USPS mail, create ServiceNow cases, and resolve or escalate issues
• Escalate complex or unresolved issues to specialized teams according to the service delivery matrix
• Contribute to training materials, FAQs, and user guides

Accountant

• Maintain general ledger accounts in accordance with GAAP
• Prepare journal entries for general ledger accounts
• Prepare balance sheet reconciliations and resolve reconciling items promptly
• Evaluate trends and investigate unusual or unexpected account variances
• Communicate variance analysis results to departments
• Recommend issue resolutions and make corrections
• Support account details and assist department and field personnel with issues and questions
• Perform other duties as assigned

Support Case Management Accountant

• Record asset additions and disposals in the asset management subledger
• Close the asset management subledger monthly
• Prepare account reconciliations and reporting for depreciable asset accounts
• Support account details
• Assist department and field personnel with issues and questions
• Help maintain general ledger accounts in accordance with GAAP
• Prepare balance sheet reconciliations and resolve reconciling items
• Evaluate trends and investigate unusual or unexpected account variances
• Communicate variance results and recommend issue resolutions
• Make accounting corrections
• Perform other duties as assigned

Compliance Officer

Compensation Analyst

Customer Service Representative

BI Engineer, Level IV

Internal Audit Manager

Payroll Manager – International

Payroll Specialist, International

Payroll Operational Support Analyst – Global Industrial

Payroll Manager – Compliance, Global Industrial

Field Sales Customer Advisor

Store Manager

Employee Service Desk Representative

Employee Service Desk Representative

Support Case Management Accountant

Support Asset Management Accountant – Global Industrial