Softcard (acquired by Google)

General

• Provide Accounts Payable and general accounting support to internal and external customers
• Manage the payables process and provide related support to the Motion Finance team, Motion branches and other corporate departments
• Review and verify vendor invoices and payment requests for accuracy
• Process vouchers for payment using multiple accounting systems
• Verify the validity of new vendors submitted for setup
• Maintain vendor master records in multiple ERP systems
• Review and validate vendor banking information for ACH/wire setup
• Monitor accounts to ensure vendor payments comply with Motion Industries payment policies
• Assist external customers with electronic invoice submission and electronic payment setup
• Resolve vendor account discrepancies and communicate with appropriate departments
• Perform other assigned duties

A/P Specialist, Expense Processing – Global Industrial

Business Development Rep

• Lead and build a high-performing team to leverage company strengths and align internal resources to accelerate growth within targeted industry segments
• Identify and qualify prospect customers with significant annual revenue potential and a value-based buying culture
• Identify opportunities for disruption, penetration, and/or creating new demand
• Present Motion's robust value proposition as a solution provider
• Develop strategies for prospect customers by leveraging competitive advantages and strategic supplier partners
• Facilitate and tailor Motion's value proposition to each potential customer
• Communicate Motion's unique and relevant value to decision-making teams and articulate its impact on production costs
• Foster active communication and shared strategies with internal organization and field teams
• Use Customer Relationship Management (CRM) to document customer information, pipeline stages, sales-cycle milestones, and buying decision journeys
• Use marketing, industry, and internal data to develop customer and prospect strategies
• Establish long-term account ownership strategies with customers, prospects, and internal teams
• Remain engaged with Corporate Accounts to maintain alignment and deliver value
• Perform other duties as assigned

Director, Business Development

Customer Support

• Respond to complex customer inquiries regarding products, provide quotes, and handle order entry
• Place customer orders via telephone, fax, email, electronic methods, or walk-in counter sales
• Negotiate sale and purchase prices within specified parameters
• Adjust non-contract customer pricing based on competition while maximizing profit
• Build customer relationships to drive repeat business and improve processes
• Order items to maintain appropriate customer inventory levels
• Expedite backorders and prepare orders for shipment when needed
• Source products from branch, distribution center, or supplier inventory
• Determine the most cost-effective shipping method for customer orders
• Handle customer returns when needed
• Provide coaching, guidance, and direction to less experienced Customer Service Representatives
• Assist less experienced representatives with customer needs, item location, and problem resolution
• Support branch quality and/or safety responsibilities when assigned
• Perform other duties as assigned

Senior Customer Service Representative

• Supports high-volume, transactional relocation and immigration cases from initiation through completion
• Provides timely guidance to employees and stakeholders on mobility policies, processes, timelines, and required actions
• Builds working relationships with relocation and immigration vendors to support timely case progression and issue resolution
• Monitors and manages Global Mobility ServiceNow cases and shared mailbox inquiries
• Maintains accurate case documentation, monitors follow-ups, and escalates complex or compliance-sensitive matters
• Coordinates domestic and international relocation requests with employees, HR stakeholders, and external relocation vendors
• Reviews relocation requests for policy eligibility and required approvals
• Tracks relocation milestones, documentation, repayment agreements, vendor updates, and internal reporting requirements; ensures Workday is updated
• Produces monthly reporting on relocation and immigration expenses for HR and Finance partners
• Coordinates immigration cases with employees, HR stakeholders, external immigration counsel, and vendors
• Supports visa extensions, amendments, work authorization renewals, new hire sponsorship, and employment-based green card processes
• Tracks and audits visa expirations, initiates work authorization reverification cases, and coordinates document collection and review
• Supports required job postings and records
• Maintains employee immigration files and records for audit readiness and compliance
• Supports immigration, relocation, audit, and compliance activities by maintaining records and gathering documentation
• Maintains data across ServiceNow, Workday, vendor platforms, and reporting tools
• Monitors compliance deadlines and escalation requirements
• Maintains immigration, relocation, visa expiration, case activity, and repayment reports
• Supports data audits and assists with reporting requests from HR, leadership, and business stakeholders

Global Mobility Specialist

Procurement

• Manage sourcing and procurement activities for imported goods across Motion product offerings
• Conduct RFx events, supplier evaluations, benchmarking analyses, and total cost of ownership assessments
• Identify and implement cost reduction, supplier consolidation, and process improvement opportunities
• Develop category strategies aligned with enterprise operational and financial objectives
• Coordinate the day-to-day efforts of Motion’s in-country representatives
• Oversee third-party service providers involved in supplier onboarding, development, audits, and inspections
• Lead supplier corrective action processes
• Build supplier relationships while maintaining competitive tension and commercial accountability
• Partner with internal business units to translate operational requirements into sourcing strategies
• Collaborate with Sales, Operations, Compliance, Quality, Engineering, and other teams
• Drive supplier performance management through KPIs, scorecards, business reviews, and corrective action plans
• Support movement, storage, and inventory control of materials, finished goods, tools, and packaging materials
• Analyze supplier supply chain operations and processes to identify risks and negotiation opportunities
• Support Quality, Engineering, and Sales organizations in meeting technical and quality criteria
• Analyze spending data, supplier performance metrics, and market trends
• Support transformation initiatives, process standardization, and continuous improvement
• Maintain procurement documentation and sourcing records
• Ensure adherence to SOX controls, procurement governance standards, and company policies
• Review supplier agreements for cost savings, commercial improvements, risks, and service enhancements
• Execute supplier renegotiation strategies covering pricing, service levels, payment terms, and contractual protections
• Draft, coordinate, and execute supplier agreements with Legal, Finance, Risk, and business stakeholders
• Ensure supplier contracts align with procurement policies, compliance requirements, and enterprise risk standards
• Support contract templates, negotiation playbooks, and sourcing governance processes
• Perform other duties as assigned

Global Sourcing Manager

Agent

• Deliver prompt, courteous, and professional service to customers over the phone and electronic channels
• Accurately identify required parts using catalogs, POS systems, and parts information resources
• Process orders and information requests accurately and efficiently
• Advise customers on product features, performance standards, warranties, and sales programs
• Verify inventory availability and communicate shipping and delivery updates
• Handle customer requests, complaints, and invoicing while maintaining accurate customer information in CRM, TAMS, and phone systems
• Maintain knowledge of products, pricing methods, and store policies to support sales and resolve customer issues
• Provide advice and support to store personnel
• Support sales functions by processing stock orders and reporting inventory discrepancies
• Participate in training to maintain product knowledge and proficiency with systems and sales processes
• Apply asset security and loss prevention controls
• Perform other tasks assigned by management to support store operations and customer service excellence

ProCall Agent – Part Time

Application Engineer

• Increase revenue and profitability through generation of new business and further development of existing accounts
• Routinely interact face-to-face with customers to foster strong relationships and maintain satisfaction
• Understand complex customer requirements for preparation of customized quoting
• Deliver effective sales presentations and ensure technical requirements are met
• Assist with on-site troubleshooting of customer concerns
• Work with local customers to identify, quote, engineer, and close product and solution sales
• Provide technical support as required
• Coordinate vendor resources to build relationships and support sales
• Perform other duties as assigned

Application Engineer, Motion Automation Intelligence

Sales

• Prepare for a role as an Account Representative or Customer Service Representative
• Complete a training period of no more than 12 months
• Shadow account representatives and customer service representatives to gain experience in sales, company product lines, and customer base
• Work in the branch warehouse to become familiar with shipping and receiving, inventory, and delivery functions
• Participate in online and satellite classes conducted by the Training Department, including product, sales, and leadership training
• Participate in and succeed in company-sponsored training classes
• Develop competent presentation skills
• Train in all levels of a branch, including inside sales, outside sales, inventory, delivery, warehouse, and administrative functions
• Perform other duties as assigned

Sales Trainee

• Work directly with the sales team and sales leaders to develop new prospects and follow through with the entire sales cycle
• Collaborate with sales and service teams to accomplish wins and create engagement
• Develop professional skills through on-the-job learning, technical training, and leadership exposure
• Build relationships with customers at varying levels of seniority
• Develop an understanding of each department through cross-functional meetings and information sessions
• Develop industry knowledge through product training
• Present a report-out presentation describing the internship experience
• Perform other duties as assigned

Sales Intern

Account Manager

• Build trusted relationships with Engineering Managers, Reliability Engineers and Procurement Specialists
• Develop and deliver account plans supporting customer retention and growth
• Increase share of wallet through cross-selling and up-selling Motion’s product and service offering
• Identify and secure new business opportunities across western Victoria
• Deliver technical solutions addressing customers’ operational requirements
• Achieve territory sales and budget targets
• Work closely with the Manager Customer Relationships, Branch Managers and internal teams
• Learn from an experienced colleague
• Conduct regular customer visits and travel across the territory
• Grow customer relationships and new business across north-western Victoria

Customer Relationship Manager

IT Support

• Lead, develop, and motivate a team of service desk representatives
• Manage day-to-day Employee Service Center Service Desk operations to meet service level agreements and quality standards
• Provide coaching, mentoring, and performance feedback
• Coordinate staffing, scheduling, and workload distribution
• Oversee intake, diagnosis, triage, and resolution of employee inquiries via phone, email, and ServiceNow portal
• Manage escalations of complex or sensitive cases with HR and service teams
• Maintain accurate, confidential, and compliant documentation
• Serve as an escalation point for advanced HR-related employee issues
• Collaborate with cross-functional HR teams to enhance processes, automate workflows, and develop knowledge resources
• Lead updates to training materials, FAQs, and user guides
• Analyze service metrics and audit case quality to improve efficiency
• Oversee use of Workday, ServiceNow, Five9, and contact center tools
• Ensure compliance with data privacy, confidentiality, and regulatory requirements
• Support audit preparations and respond to compliance inquiries

People Operations Help Desk Supervisor

Accounts Receivable

• Manage a portfolio of customer accounts with past-due balances
• Make outbound collection calls based on assigned account portfolio
• Determine root causes of past-due balances and negotiate payment arrangements
• Maintain accurate and timely documentation of customer communications
• Monitor aging reports and prioritize accounts to achieve collection targets
• Identify uncollectible accounts and coordinate transfer to Legal
• Identify accounts for potential year-end bad debt write-off consideration
• Respond to inbound customer calls and emails regarding past-due accounts
• Provide invoice copies, account statements, and payment details
• Support Solutions Center call volume while delivering professional customer service
• Initiate and respond to ServiceNow tickets for detailed or escalated requests
• Partner with Sales, Customer Service, Credit, and Operations teams to resolve disputes and payment discrepancies
• Escalate complex account issues to leadership or Legal
• Communicate account trends or recurring issues affecting credit risk or customer satisfaction
• Ensure adherence to company credit policies and internal control procedures
• Maintain audit-ready documentation of collection activity
• Meet or exceed monthly collection activity and resolution targets
• Maintain portfolio aging metrics within defined thresholds
• Demonstrate consistent follow-up and timely account resolution
• Perform other duties as assigned

Customer Relations Specialist – Accounts Receivable

Human Resources

• Provide leadership oversight of day-to-day HR Operations and ensure efficient, consistent service delivery
• Develop and execute short-term and long-term HR Operations strategy and operating model
• Establish organizational goals, operating rhythms, strategic priorities, and data governance standards
• Oversee HR Operations dashboards, operational scorecards, and reporting capabilities
• Lead and develop the HR Operations leadership team through succession planning, coaching, mentoring, and leadership development
• Provide executive leadership for Employee Lifecycle operations, HR Administration, employee inquiries, onboarding, and service delivery
• Oversee Benefits & Leave Administration, vendor partnerships, regulatory compliance, and employee support
• Lead Knowledge Management and governance for HR policies, knowledge content, and self-service resources
• Ensure compliance with employment laws, regulations, internal controls, and company policies across the United States
• Oversee audit readiness, risk mitigation, operational controls, and continuous improvement initiatives
• Provide strategic leadership for HR Operations technology and establish the enterprise technology roadmap
• Drive digital transformation through automation, workflow optimization, artificial intelligence, and emerging technologies
• Develop and manage the HR Operations budget
• Oversee relationships with third-party administrators, technology providers, and outsourced service partners
• Establish performance expectations, service level agreements, and governance processes for external partners
• Evaluate technology and operational improvement investments and drive efficiencies through process optimization and vendor performance management