Sun Life

Full-stack Engineer

• Design, develop, test, and maintain enterprise software applications and integration solutions
• Translate business and technical requirements into effective solution designs
• Write, maintain, and optimize code, scripts, and automation tools
• Partner with engineers, product owners, and business stakeholders
• Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives
• Provide hands-on application support, resolve incidents, and troubleshoot issues
• Contribute to system and project documentation
• Champion security, compliance, and change management best practices
• Identify and drive automation opportunities
• Participate in rotational on-call support for production systems

Associate Software Engineer, ServiceNow

• Design, develop, test, and maintain enterprise software applications and integration solutions
• Translate business and technical requirements into effective solution designs
• Write, maintain, and optimize code, scripts, and automation tools
• Partner with engineers, product owners, and business stakeholders
• Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives
• Provide hands-on application support, resolve incidents, and troubleshoot issues
• Contribute to system and project documentation
• Champion security, compliance, and change management best practices
• Identify and drive automation opportunities
• Join rotational on-call support to ensure production systems run smoothly

Associate Software Engineer – ServiceNow

Strategy

• Independently conduct quantitative and qualitative research and analysis.
• Prepare and deliver recommendations on priority strategy questions for Group Retirement Services.
• Track strategic initiatives, including monthly reporting.
• Engage senior stakeholders.
• Support strategic project execution, including workstream management, problem definition and structuring, cross-functional collaboration, project updates, and timely delivery of deliverables.
• Track monthly progress on key strategic projects and initiatives, including preparing reports on GRS OKRs for senior leaders.
• Conduct financial and business analysis using business strategy frameworks.
• Interpret analytical results and generate insights and recommendations.
• Monitor market trends and competitor actions in the Group Retirement Services space.
• Perform market analysis to identify opportunities and communicate findings to GRS leaders.
• Prepare and deliver formal presentations and informal management updates.
• Present results, engage partners in discussions, and support implementation of recommendations.
• Co-lead strategy project delivery across GRS with GRS partners, cross-business-unit partners, and Canada Strategy.

Senior Consultant, Strategy and Enablement

Financial Planning and Analysis

• Prepare accurate, complete, informative account reconciliations meeting Sun Life standards
• Identify, investigate, and resolve reconciliation differences with business partners
• Support internal and external audits, including retrieving audit samples and participating in control-process walkthroughs
• Validate, improve, and document key business processes and controls
• Identify opportunities to transform manual, high-volume, and/or complex functions
• Participate in projects and ad-hoc requests as needed
• Report to the Manager, Financial Controls

Financial Analyst

• Prepare account reconciliations ensuring they are accurate, complete, informative and meet Sun Life account reconciliation standards
• Identify, investigate, and resolve differences in reconciliations in collaboration with business partners
• Support internal and external audits, including retrieval of audit sample requests and participation in walkthrough meetings
• Validate, improve, and document key business processes and controls
• Identify opportunities to transform current manual, high-volume and/or complex functions
• Participate in projects and ad-hoc requests as needed
• Report to the Manager, Financial Controls
• Support control activities critical to the Sun Life Health business

• Help build out the Java development team
• Influence how DMS evolves software engineering
• Migrate legacy code to a Java-based web language
• Work closely with developers with diverse skills and technology expertise to provide scalable solutions
• Design, implement, and optimize full-stack solutions for changing stakeholder needs in an Agile environment
• Create and update technical and user documentation for knowledge transfer
• Present monthly to stakeholders
• Develop effective and scalable code with low latency and high availability
• Help organizations with their technological framework

Student – Full Stack Developer

Customer Success Manager

• Support Client Success Specialists and Customer Relationship Executives
• Perform Salesforce tasks as applicable
• Assist with Rep Splits and Broker licensing
• Pursue, collect, and transfer Administrative Worksheets for new business groups
• Add and remove Contacts on policies
• Submit renewals for Risk Approval
• Create DocuSign Packages
• Submit cancellation requests
• Complete Sun Life Connect access requests
• Provide ISL Account Summaries/EORs as requested
• Assist with premium research
• Handle W-9 and Schedule A requests
• Send medical Plan Documents to Product
• Upload medical Plan Documents to the sold case tracker
• Send Contracts
• Perform ad hoc project work as needed

Client Success Co-op

Product Marketing

• Lead the development and execution of product marketing strategies for mutual fund and ETF wealth solutions for the Retail channel
• Manage product launches, updates, regulatory filing marketing support, and investment solution-specific materials including brochures, websites, videos, and presentations
• Collaborate with Product Management, Product Development, Compliance, Sales, Digital Marketing, Design and Creative, and Investment Communications teams
• Develop ongoing knowledge of the product lineup, industry trends, competitive landscape, financial markets, and global economic trends
• Understand and support how Retail Sales teams and advisors position and promote investment solutions
• Interpret industry trends and recommend business-supporting strategies
• Recommend marketing tactics such as sales collateral, product positioning, advertising, email campaigns, and webinars
• Build go-to-market strategies, align tactics, and develop marketing materials and web landing pages
• Update and refine marketing collateral, web content, and tools
• Manage multiple projects and ensure timelines are met
• Develop and execute marketing strategies for the existing product shelf
• Build relationships with Retail Sales, solicit feedback, and measure marketing success
• Identify success measures including sales, assets, and requests

Senior Manager, Product Marketing

QA Automation Engineer

• Design and implement automated workflows for micro-segmentation policy creation, validation, and deployment across Sun Life's hybrid environments
• Build and maintain CI/CD pipelines for policy-as-code to ensure consistent and auditable deployments
• Develop automation for continuous policy compliance monitoring and configuration drift detection
• Advance automation, data and analytics, DevOps, API, and platform integration capabilities within Network Services and business partners
• Integrate digital platforms for tooling and analytics to improve operational efficiency across the enterprise network ecosystem, on-premises and in the cloud
• Contribute to knowledge sharing, knowledge transfers, workshops, and training
• Work on automation code development primarily for Network Services, initially focused on micro/macro segmentation
• Operate under the general direction of the Director, Analytics and Automation Centre of Excellence

Senior Analytics and Automation Engineer

• Provide ongoing support for Java-based applications in production and test environments
• Respond to service requests and perform incident and problem analysis
• Perform service restoration and recovery, security vulnerability remediation, audits, and reporting
• Design, develop, test, and debug Java service programs
• Deploy applications using Kubernetes containers
• Interface with Software Engineers, Business Systems Analysts, and other stakeholders to deliver high-quality solutions
• Maintain a stable application environment through proactive monitoring, security compliance, change management, troubleshooting, and root-cause analysis
• Identify and participate in continuous improvement, system renewal, stability, upgrade, and Disaster Recovery projects
• Participate in an on-call and after-hours support rotation

Senior Software Engineer – Operations

QA Engineer

• Coordinate and ensure release regression, end-to-end, and non-functional testing before production implementation
• Identify and raise gaps, risks, and issues related to execution plans
• Develop detailed mainframe test cases with internal teams to validate business application logic and identify software defects
• Define and document complex data and test environment requirements and test data entry/exit criteria with Architects, Business, and IT
• Ensure appropriate test environments and test data
• Support testing activities across cross-functional Agile teams
• Communicate quality, progress, project issues, and concerns to QE management
• Remove testing-related roadblocks and escalate when necessary
• Summarize test results and manage testing impact with key stakeholders
• Assist stakeholders in prioritizing testing efforts
• Ensure appropriate QE processes, tools, and techniques are used
• Establish automation and regression testing approaches for efficiency and reusability
• Advocate change and continuously improve testing practices

Senior Software Quality Engineer – Mainframe

Data Analyst

• Mine data for business insights
• Analyze and interpret trends using statistical tools and techniques
• Report on business performance
• Triage code- and data-related issues
• Conduct analytics from requirements specification and data gathering through analysis and presentations
• Deliver clear, information-rich reports
• Support marketing campaigns, client targeting, campaign design, and measurement
• Draw business insights from analytical outputs and develop recommendations with team leads
• Prepare and present findings to stakeholders at multiple levels
• Automate recurring tasks and improve team efficiency
• Act as a subject matter expert in client data for stakeholders across Sun Life
• Continue developing capabilities through training, peers, and other resources
• Contribute to the analytics academy and Sun Life’s data science community

• Build and improve financial models and processes supporting monthly and quarterly reporting
• Analyze expense trends to drive management action and optimize operating expenses
• Use data-driven models to report financial and non-financial metrics with commentary and insights
• Support expense budgeting, forecasting, strategic planning and annual planning processes
• Develop expense roll-forwards from cycle to cycle
• Recognize and implement continuous improvements
• Document financial models and processes to enable repeatable and sustainable processes
• Build strong partnerships with business leaders and become a trusted financial advisor
• Lead or support ad hoc financial analysis and consulting, including expense studies and cost-benefit analysis
• Explain common charges and Sun Life’s expense management process to business partners

Senior Financial Analyst

• Build and improve financial models and processes supporting monthly and quarterly reporting
• Analyze expense trends to drive management action and optimize operating expenses
• Use data-driven models to report financial and non-financial metrics with commentary and insights
• Support expense budgeting, forecasting, strategic planning and annual planning processes
• Develop expense roll-forwards from cycle to cycle
• Recognize and implement continuous improvements
• Document financial models and processes for repeatable and sustainable operations
• Build partnerships with business leaders and serve as a trusted financial advisor
• Lead or support ad hoc financial analysis and consulting, including expense studies and cost-benefit analyses
• Explain common charges and Sun Life’s expense management process to business partners

Insurance

• Provide independent oversight of claims risk management practices across Sun Life’s global business units
• Ensure alignment with Enterprise Insurance Risk Policy, Claims Operating Guideline, and other governance standards
• Lead risk validation testing and monitoring programs to assess claims controls
• Identify emerging risks and support continuous improvement in claims adjudication and risk management
• Leverage claims data, analytics, and key risk indicators to identify trends and evaluate risk exposures
• Provide actionable insights to support decision-making and strengthen risk oversight
• Partner with Claims, Underwriting, Medical, Risk, Compliance, Legal, Actuarial, and other global stakeholders
• Provide guidance and effective challenge on complex claims, emerging risks, strategic initiatives, and new technologies
• Research emerging industry trends, regulatory developments, and leading claims practices
• Represent Sun Life in industry associations, forums, and working groups as appropriate

Associate Software Engineer, ServiceNow

Associate Software Engineer – ServiceNow

Senior Consultant, Strategy and Enablement

Financial Analyst

Financial Analyst

Student – Full Stack Developer

Client Success Co-op

Senior Manager, Product Marketing

Senior Analytics and Automation Engineer

Senior Software Engineer – Operations

Senior Software Quality Engineer – Mainframe

Data Analyst

Senior Financial Analyst

Senior Financial Analyst

Director, Claims Risk Management