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SupermicroPosted 10/20/2026full-timeSan Jose • California • United StatesJunior💰 $72,500 - $80,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and technical support within the tech industry, with strong organizational and problem-solving skills. Proficient in data entry and communication, ensuring effective coordination between sales and operational departments.
Highest-signal resume keywords
Customer Service ExperienceData Entry SkillsExpert Knowledge Of ExcelStrong Communication SkillsOrganizational Skills
About the role
Key responsibilities & impact- Maintain sales accounts
- Provide technical and administrative product information
- Perform daily clerical and office maintenance tasks, including typing correspondence, coordinating, data entry, quotations, and document processing
- Monitor inventory and follow up on estimated arrival times with purchasers
- Provide timely feedback to internal departments regarding discrepancies
- Liaise between sales, purchasing, production, procurement, and logistics departments
- Assist with intra-company project coordination between sales and non-sales departments
- Enter, monitor, and communicate directly with clients regarding order status
- Facilitate credit issues and negotiate returns
- Develop customer service relationships with prospects
- Compose and send daily reports to clients
- Provide backup support for the manager and team members
- Perform other assigned duties
Requirements
What you’ll need- Associate degree is required
- 1+ years of customer service experience in the tech industry is desired
- Experience in data entry with strong attention to detail
- Familiarity with scheduling production and tracking orders
- Strong communication skills, including phone, email, verbal, and presentation communication
- Experience in customer service and dealing directly with clients
- Problem-solving skills
- Strong organizational skills
- Consistent track record of meeting or exceeding assigned goals
- Expert knowledge of Excel
Benefits
Comp & perks- Comprehensive benefits package
- Potential eligibility for bonus programs
- Potential eligibility for equity award programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryOrder TrackingInventory MonitoringClerical TasksQuotations Processing
Soft Skills
Problem-Solving SkillsAttention To Detail
Certifications & Qualifications
Associate Degree
Industry Keywords
Tech IndustrySales AccountsClient CommunicationProject CoordinationProduction Scheduling