Supermicro

Sales Support Specialist

Supermicro
Posted 10/20/2026full-timeSan Jose • California • United StatesMid-LevelSenior💰 $72,500 - $77,000 per yearWebsite
Apply

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective communication abilities while managing sales accounts and coordinating between departments. Proficient in data entry and order tracking within a high-pressure environment.

Highest-signal resume keywords
Customer Service ExperienceData Entry SkillsProfessional Communication SkillsProblem-Solving SkillsOrder Tracking Experience

About the role

Key responsibilities & impact
  • Maintain sales accounts
  • Provide technical and administrative product information
  • Perform daily clerical and office maintenance tasks, including typing correspondence, coordinating, data entry, quotations, and processing documents
  • Monitor inventory and follow up on estimated arrival times with purchasers
  • Liaise between sales, purchasing, production, procurement, and logistics departments
  • Assist with intra-company project coordination between sales and non-sales departments
  • Enter, monitor, and communicate directly with clients regarding order status
  • Facilitate credit issues and negotiate returns
  • Develop customer service relationships with prospects
  • Produce daily client reports
  • Provide backup for the supervisor and team members
  • Perform additional duties as requested by supervisors

Requirements

What you’ll need
  • 2-4 years of relevant industry experience preferred
  • Experience in data entry, scheduling production, and tracking orders
  • Strong and effective professional communication skills, written, speaking, and presentation
  • Experience in customer service and dealing with clients directly
  • Problem-solving skills
  • Ability to work well in a high-pressure environment with tight deadlines
  • BA/BS degree preferred

Benefits

Comp & perks
  • Comprehensive benefits package
  • Potential eligibility for bonus programs
  • Potential eligibility for equity award programs

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntryOrder TrackingScheduling ProductionClerical TasksDocument Processing
Soft Skills
Effective CommunicationProblem-SolvingAbility to Work Under Pressure
Certifications & Qualifications
BA/BS Degree Preferred
Industry Keywords
Sales AccountsClient ReportsInventory MonitoringProject CoordinationInter-Department Liaison