Supermicro

Sales Support Specialist

Supermicro
Posted 10/21/2026full-timeSan Jose • California • United StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

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Demonstrates strong sales support capabilities with a focus on customer service, effective communication, and organizational skills. Proficient in data entry and inventory management while maintaining relationships across departments.

Highest-signal resume keywords
Sales Support ExperienceCustomer Service SkillsData Entry ProficiencyStrong Communication SkillsOrganizational Skills

About the role

Key responsibilities & impact
  • Maintain sales accounts
  • Provide technical and administrative product information to customers
  • Perform daily clerical and office maintenance tasks, including typing correspondence, coordinating, data entry, quotations, and processing documents
  • Monitor inventory and follow up on estimated arrival times with purchasers
  • Liaise between sales, purchasing, production, procurement, and logistics departments
  • Assist with intra-company project coordination between sales and non-sales departments
  • Enter, monitor, and communicate directly with clients regarding order status
  • Facilitate credit issues and negotiate returns
  • Develop customer service relationships with prospects
  • Produce daily reports for clients
  • Provide backup support for the supervisor and team members
  • Perform additional duties at the supervisor's request

Requirements

What you’ll need
  • AA degree required; Bachelor's degree preferred
  • At least 5 years of direct, related sales support experience
  • Experience in data entry, scheduling production, and tracking orders
  • Strong professional communication skills, including phone, written/email, and presentation
  • Experience in customer service and dealing directly with clients
  • Problem-solving skills
  • Consistent track record of meeting or exceeding assigned jobs
  • Strong computer skills with Word and Excel
  • Strong organizational skills

Benefits

Comp & perks
  • Comprehensive benefits package
  • Potential eligibility for bonus programs
  • Potential eligibility for equity award programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntryOrder TrackingScheduling ProductionReport ProductionClerical Tasks
Soft Skills
Problem-Solving SkillsProfessional Communication
Tools & Technologies
Microsoft WordMicrosoft Excel
Certifications & Qualifications
AA DegreeBachelor's Degree Preferred
Industry Keywords
Sales AccountsInventory MonitoringClient LiaisonProject CoordinationCredit Issue Facilitation