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TwoconnectCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing accounts receivable processes, including invoice finalization, payment allocation, and reconciliations, while ensuring accuracy and compliance in financial operations. Proficient in utilizing Xero and Excel to support efficient order management and debtor follow-up.
Highest-signal resume keywords
Accounts Receivable ManagementDebtor ManagementPayment AllocationReconciliationCustomer Communication
About the role
Key responsibilities & impact- Manage accounts receivable processes, including invoice finalisation, payment allocation, reconciliations, and account administration using Xero
- Review and process customer order data received through the Order Management System (OMS) and eCommerce platform integrations
- Identify and correct pricing, discount, and invoicing discrepancies before invoice finalisation
- Process customer account applications and support new account setup
- Allocate customer payments daily and maintain accurate reconciliation records
- Monitor overdue invoices and conduct debtor management activities, including email reminders and collections follow-up
- Make initial escalation calls to customers regarding overdue accounts when required
- Support management of medium- and high-risk customer accounts and escalate issues as appropriate
- Monitor customer credit terms and assist in minimising financial risk
- Report overdue debts and accounts receivable concerns to the Finance Manager
- Respond to customer enquiries relating to orders, products, accounts, and payments
- Manage shared inboxes and ensure enquiries are actioned or escalated promptly
- Liaise with dispatch and internal teams to support efficient order fulfilment and account processing
- Process credit notes in line with quality assurance requests
- Prepare ad hoc reports and provide accounts receivable support to assist business decision-making
- Assist with audit documentation, finance administration tasks, and staff training as required
- Provide ongoing support to the Finance Manager and wider team
- Perform other duties relevant to the position as required
Requirements
What you’ll need- Minimum 3+ years' experience in Accounts Receivable, Collections, Debtor Management, Order Management, Sales Support, or a similar finance support role
- Strong experience in high-volume accounts receivable environments, including payment allocation, reconciliations, and collections
- Experience conducting professional debtor follow-ups via email and phone
- Intermediate Excel skills
- Strong attention to detail and accuracy across financial and administrative processes
- Excellent written and verbal communication skills
- Ability to work independently while effectively collaborating with internal stakeholders
- Strong organisational, time management, and problem-solving abilities
- Ability to manage sensitive customer and financial information confidentially
Benefits
Comp & perks- Work from home
- Dayshift: 0600 AM–0300 PM PHT (adjustments will be made for daylight saving time)
- Monday to Friday; weekends off
- HMO with 2 free dependents and medical reimbursements
- Government-mandated benefits
- Opportunities to work with leading companies in Australia and beyond
- Training programmes for career development
- Engaging company outings, team activities and wellness sessions
- Supportive, inclusive culture
- Dedicated managers focused on your growth and success
- Competitive pay and benefits
- Additional entitlements
- Structured career development programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts ReceivableCollectionsOrder ManagementPayment AllocationReconciliationDebtor ManagementExcelInvoice FinalizationCredit Note ProcessingFinancial Reporting
Soft Skills
Attention to DetailOrganizational SkillsTime ManagementProblem-SolvingCommunication Skills
Tools & Technologies
XeroOrder Management SystemECommerce Platforms
Industry Keywords
Financial Risk ManagementCustomer Account ManagementHigh-Volume EnvironmentsAudit DocumentationFinance Administration