U-Haul

Manager

• Run daily operations of the center in the General Manager’s absence
• Make moment-to-moment decisions to allocate time and resources to appropriate projects
• Manage and assign team members to ensure customers receive an excellent first impression and the highest quality of care
• Install hitches, brake controllers, and perform miscellaneous duties
• Participate in ongoing U-Haul education through U-Haul University
• Work for extended periods indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools

Assistant Moving Center Manager

Customer Support

• Assist customers inside and outside a U-Haul center with U-Haul products and services
• Use smartphone-based U-Scan technology to manage rentals and inventory
• Move and hook up U-Haul trucks and trailers
• Clean and inspect equipment, including checking fluid levels
• Answer questions and educate customers about products and services
• Prepare rental invoices and accept returned equipment
• Install hitches and trailer wiring
• Fill propane
• Drive a forklift
• Participate in ongoing U-Haul education through U-Haul University
• Perform other duties as assigned

Customer Service Representative

• Assist customers inside and outside a U-Haul center with U-Haul products and services
• Use smartphone-based U-Scan technology to manage rentals and inventory
• Move and hook up U-Haul trucks and trailers
• Clean and inspect equipment on the lot, including checking fluid levels
• Answer questions and educate customers regarding products and services
• Prepare rental invoices and accept equipment returned from rental
• Install hitches and trailer wiring
• Fill propane
• Drive a forklift
• Participate in ongoing continuous U-Haul education through U-Haul University
• Perform other duties as assigned

• Profitably administer U-Haul center self-storage
• Oversee all aspects of transactions and security
• Handle transactions, rentals, and customer service
• Keep regular, detailed, and complete records using mobile electronic tools
• Ensure cleanliness and security of the storage site
• Communicate important updates to the General Manager
• Follow up on delinquent accounts
• Complete a daily storage facility inspection
• Participate in ongoing U-Haul education through U-Haul University

Center Storage Manager

• Learn to manage a U-Haul moving and storage center
• Make rental facilities profitable and efficient
• Track and itemize inventory
• Manage equipment and fleet
• Solve problems as they arise
• Manage the fleet to deliver clean and well-maintained equipment
• Ensure customers receive the highest quality of care
• Track fuel receipts and petty cash
• Clean and monitor the premises and maintain a secure environment
• Participate in ongoing U-Haul education through U-Haul University

Moving Center General Manager – Trainee

• Learn to manage a U-Haul moving and storage center
• Manage the fleet to deliver clean and well-maintained equipment
• Track and itemize inventory
• Ensure customers receive the highest quality of care
• Keep track of fuel receipts and petty cash
• Clean and monitor the premises and maintain a secure environment
• Solve problems as they arise
• Participate in ongoing U-Haul education through U-Haul University
• Help make rental facilities profitable and efficient

Moving Center General Manager Trainee

• Operate a flatbed truck; training provided
• Operate an 8000-lb propane forklift or a truck-mounted forklift; training provided
• Load and unload storage containers for delivery
• Transport storage containers to and from customers’ homes and businesses on local routes
• Ensure customers receive friendly and courteous service
• Manage U-Box containers
• Participate in ongoing U-Haul education through U-Haul University

U-Box Customer Care Representative, CDL

• Handle the distribution of U-Haul equipment in an assigned market generating an average of $15 million a year in gross revenue
• Analyze data to create equipment distribution plans that meet customer demand and future migration trends
• Create inventory availability and support field team members, U-Haul dealerships and customers
• Manage a team of Reservation Manager Agents who assist customers with reservations
• Use reports to support effective equipment distribution, accurate inventory reporting and reservation management
• Manage reservation placement and distribution of U-Haul trucks, trailers, towing and U-Box portable storage
• Coordinate reservations and equipment based on customer demand and equipment productivity
• Formulate strategies to balance equipment within the market
• Work with rate analysts and other traffic control managers to balance inventory and optimize equipment pricing and revenue
• Hire, mentor and lead reservation managers while providing customer service and problem-solving support

Traffic Control Manager

Buyer

• Interview vendors and obtain competitive bids for major purchases
• Negotiate with vendors on price, quality, service, and delivery
• Award contracts
• Consult on quality control and product deficiency situations
• Expedite critical items
• Furnish lead time advice
• Execute purchase orders (30%)
• Distribute RFQs/RFPs (20%)
• Expedite material, update, and communicate procurement status (25%)
• Participate in supplier development and cost reduction activities (15%)
• Reconcile payment errors (5%)
• Travel less than 5%
• Perform other related duties as assigned within the Purchasing Department

General

• Secure trailers on lifts and dollies
• Perform tire and brake maintenance
• Rebuild and repair braking systems and trailer components
• Dismount, balance, and mount tires
• Occasionally road-test vehicles
• Work on a production line
• Use proprietary electronic pre-inspection and repair checklist
• Assess and care for field vehicles using U-Haul Company’s proprietary technology
• Lend assistance in additional areas as necessary, following supervisor directives and guidance

Trailer Repair Specialist

• Assist customers inside and outside a U-Haul center with U-Haul products and services
• Use smartphone-based U-Scan technology to manage rentals and inventory
• Move and hook up U-Haul trucks and trailers
• Clean and inspect equipment on the lot, including checking fluid levels
• Answer questions and educate customers regarding products and services
• Prepare rental invoices and accept returned equipment
• Install hitches and trailer wiring
• Fill propane; certification offered through U-Haul upon employment
• Drive a forklift; certification offered through U-Haul upon employment
• Participate in ongoing U-Haul education through U-Haul University
• Perform other duties as assigned

Analyst

• Work every day in the office, Monday through Friday during regular business hours at the corporate headquarters in Phoenix, Arizona
• Handle inbound and outbound calls and emails
• Administer the Dealer Financial Security Program for retired dealers and the 401(k) and ESOP for U-Haul team members
• Assist team members with retirement benefits needs
• Update records and track account activity
• Perform weekly processing, documentation and research on data errors and activity on company accounts
• Communicate regularly with third-party administrator Fidelity
• Maintain high levels of confidentiality
• Learn and teach others about U-Haul Retirement Benefit Plans
• Provide support to fellow team members regarding retirement benefit accounts

Retirement Benefits Analyst

Technician

• Secure trucks on lifts and ramps
• Lubricate suspensions, perform oil changes, and replace minor parts
• Perform tire and brake maintenance
• Occasionally road-test vehicles
• Use U-Haul Company’s proprietary technology to assess and care for field vehicles
• Use a proprietary electronic pre-inspection checklist
• Lend assistance in additional areas as necessary, following supervisor directives and guidance
• Participate in paid hands-on working interview
• Grow through the Technician Training Program and learn from experienced team members

Preventive Maintenance Technician

• Assist customers inside and outside a U-Haul center with U-Haul products and services
• Use smartphone-based U-Scan technology to manage rentals and inventory
• Move and hook up U-Haul trucks and trailers
• Clean and inspect equipment on the lot, including checking fluid levels
• Answer questions and educate customers regarding products and services
• Prepare rental invoices and accept returned rental equipment
• Install hitches and trailer wiring
• Fill propane
• Drive a forklift
• Participate in ongoing U-Haul education through U-Haul University
• Perform other duties as assigned

• Operate a flatbed truck for local U-Box deliveries
• Operate an 8000-lb propane forklift or truck-mounted forklift
• Load and unload storage containers for delivery
• Transport storage containers to and from customers’ homes and businesses on local routes
• Ensure customers receive friendly and courteous service
• Participate in ongoing U-Haul education through U-Haul University
• Work safely around moving parts, machines, fumes, and chemicals while using protective equipment when required