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Appointment Setter, Data Entry VA
Virtual Colleague PhilippinesCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while managing client communications and appointment bookings. Proficient in utilizing social media platforms and Google tools to maintain accurate records and achieve booking targets.
Highest-signal resume keywords
Virtual Assistant ExperienceAppointment SettingCustomer Support SkillsStrong Written English CommunicationFamiliarity With Google Sheets
About the role
Key responsibilities & impact- Monitor and manage incoming leads from Facebook, Instagram, and TikTok
- Follow up with existing social media leads
- Turn off the chatbot during manual client follow-up
- Respond to basic client inquiries via chat
- Book appointments and update clients
- Follow provided SOPs and training materials
- Convert social media leads into booked appointments
- Review Google Calendar appointments and transfer details into Google Sheets
- Maintain accurate business data trackers
- Organize treatment information using Google Photos and record the brow method or service performed
- Assist with backlogged data entry and ongoing record maintenance
- Assist with posting content on Instagram and other social media platforms as needed
- Achieve booking targets and provide professional, responsive communication
Requirements
What you’ll need- Previous experience as a Virtual Assistant, Appointment Setter, Customer Support Representative, or Administrative Assistant preferred
- Strong written English communication skills
- Comfortable communicating with clients through chat and social media messaging
- Excellent attention to detail and organizational skills
- Ability to work independently and follow established SOPs
- Reliable, proactive, and able to manage repetitive administrative tasks efficiently
- Basic customer service skills with a friendly and professional approach
- Ability to close sales
- Minimum availability of 10 hours per week
- Ability to work during the client's business hours and time zone
- Familiarity with Facebook, Instagram, TikTok, Google Sheets, Google Calendar, and Google Photos
Benefits
Comp & perks- Performance bonuses may be available for exceeding booking targets
- Semi-flexible shift
- Additional hours may be offered as business needs grow
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryAppointment BookingLead ConversionSocial Media ManagementClient Inquiry Response
Soft Skills
Attention To DetailOrganizational SkillsProactive CommunicationFriendly Customer ServiceIndependent Work
Tools & Technologies
FacebookInstagramTikTokGoogle SheetsGoogle CalendarGoogle Photos
Industry Keywords
SOPsClient Follow-UpBusiness Data TrackingTreatment Information OrganizationSales Closing Ability