Zoetis

Solutions Engineer

• Sell Zoetis diagnostic instruments, tests, associated products, and services within an assigned US sales territory
• Build and maintain customer relationships to maximize retention
• Achieve budgeted sales quotas within targeted accounts
• Update and maintain sales funnel and customer profile data
• Collaborate with Zoetis colleagues to achieve goals and support the diagnostics business
• Travel to existing and prospective customer offices, targeting 3–4 existing customers and 3–4 new business opportunities per day
• Document customer and prospect interactions in the online system
• Transport, lift, set up, and demonstrate diagnostic solutions and equipment
• Explain product and service uses, benefits, and value propositions; answer customer questions
• Secure purchase orders for diagnostic products and services
• Provide ongoing in-person, phone, and email customer support
• Coordinate with sales, accounting, technical staff, and the Diagnostic Technical Specialist
• Generate new business and leads, including placing instruments in competitor accounts, academia, and research settings
• Gather referrals from existing customers
• Support billing and collection efforts
• Travel within the assigned territory up to 60%–70%, including approximately 4–8 overnight stays per month

Diagnostics Solutions Consultant

• Sell Zoetis diagnostic instruments, tests, associated products, and services within an assigned US sales territory
• Build and maintain customer relationships to maximize customer retention
• Achieve budgeted sales quotas within targeted accounts
• Update and maintain sales funnel and customer profile data
• Collaborate with Zoetis colleagues to achieve goals and support the diagnostics business
• Travel to existing and prospective customer offices, targeting 3–4 existing customers and 3–4 new business opportunities per day
• Document all customer and prospect interactions in the online system
• Transport, lift, set up, and demonstrate diagnostic equipment and solutions
• Explain diagnostic product and service uses, benefits, and value proposition
• Secure purchase orders
• Provide ongoing customer support by phone, email, and in person
• Make customer courtesy calls and communicate new products and service updates
• Interface with sales, accounting, and technical staff to address customer needs
• Work cooperatively with the Diagnostic Technical Specialist
• Generate new business and leads, including placing instruments in competitor accounts, academia, and research settings
• Gather referrals from existing customers
• Support billing and collection efforts
• Travel within the assigned territory up to 60%–70%, including extensive driving and approximately 4–8 overnight stays per month

• Sell Zoetis diagnostic instruments, tests, associated products, and services within an assigned U.S. sales territory
• Build and maintain customer relationships to maximize retention
• Achieve budgeted sales quotas within targeted accounts
• Update and maintain sales funnel and customer profile data
• Collaborate with Zoetis colleagues to achieve goals and support the Diagnostics business
• Develop and maintain understanding of diagnostic products and services
• Travel to existing and prospective customer offices, targeting 3–4 existing customers and 3–4 new business opportunities per day
• Provide detailed documentation of customer and prospect interactions in the online system
• Transport, lift, set up, and demonstrate diagnostic solutions and equipment
• Explain product uses and benefits, answer questions, and communicate the value proposition
• Secure purchase orders
• Provide ongoing customer support in person, by phone, and by email
• Coordinate with sales, accounting, and technical staff to address customer needs
• Work cooperatively with Diagnostic Technical Specialists to enhance customer service and utilization
• Generate new business and leads, including placing instruments in competitor accounts, academia, and research settings
• Gather referrals from existing customers
• Support billing and collection efforts
• Travel up to 60%–70%, including approximately 4–8 overnight stays per month

• Sell Zoetis diagnostic instruments, tests, associated products, and services within an assigned U.S. sales territory
• Build and maintain customer relationships to maximize retention
• Achieve budgeted sales quotas within targeted accounts
• Update and maintain sales funnel and customer profile data
• Collaborate with Zoetis colleagues to achieve goals and support the Diagnostics business
• Develop and maintain thorough knowledge of diagnostic products and services
• Visit existing and prospective customers, targeting 3–4 existing customers and 3–4 new business opportunities per day
• Provide detailed documentation of customer and prospect interactions in the online system
• Transport, lift, set up, and demonstrate diagnostic solutions and equipment
• Explain product uses, benefits, and value proposition; answer customer questions
• Secure purchase orders
• Provide ongoing in-person, phone, and email customer support
• Coordinate with sales, accounting, and technical staff to address customer needs
• Work with Diagnostic Technical Specialists to strengthen customer service and utilization
• Generate new business and leads, including placing instruments in competitor accounts, academia, and research settings
• Support billing and collection efforts

QA Automation Engineer

• Manage on-site industrial controls systems, including BMS, PMS, EMS, PCS, and RLAN IT/OT architecture
• Develop, implement, and maintain instrumentation and control systems in compliance with Zoetis standards, GMP, and non-GMP requirements
• Gatekeep standards for new system architecture design
• Support installation of building automation, data, process control, DCS, and utility PLC systems
• Maintain the site-wide Automation master plan
• Manage lifecycle and change control processes for automation control systems
• Troubleshoot instruments and control systems with maintenance teams
• Develop training programs for instrumentation and control systems
• Manage vendors and consultants and ensure technical specifications and delivery requirements are met
• Monitor developments in instrumentation and control technology and standards
• Interface with users, peers, and management to integrate local and corporate standards
• Provide technical expertise during regulatory audits
• Author, review, revise, or approve SOPs
• Support automation infrastructure implementation from conception through completion
• Support Factory Acceptance Testing and Site Acceptance Testing for automation systems

Senior Automation Engineer

• Support management of on-site industrial controls systems, including BMS, PMS, EMS, PCS, and RLAN IT/OT architecture
• Gatekeep standards for new system architecture design
• Support installation of building automation, data, process control, DCS, and utility PLC systems
• Maintain the site-wide Automation master plan
• Manage the lifecycle and change-control process for site automation control systems
• Troubleshoot instruments and control systems with maintenance teams
• Develop training programs for instrumentation and control systems
• Manage vendors and consultants and ensure technical specifications and delivery requirements are met
• Monitor developments in instrumentation and control technology and standards
• Interface with users, peers, and management to integrate local and corporate standards
• Provide technical expertise during regulatory audits
• Author, review, revise, or approve SOPs
• Support automation infrastructure implementation from conception through completion
• Support Factory Acceptance Tests and Site Acceptance Tests

• Sell Zoetis diagnostic instruments, tests, associated products, and services within an assigned U.S. sales territory
• Build and maintain customer relationships to maximize retention
• Achieve budgeted sales quotas within targeted accounts
• Update and maintain sales funnel and customer profile data
• Collaborate with Zoetis colleagues to achieve goals and support the Diagnostics business
• Develop and maintain thorough knowledge of diagnostic products and services
• Travel to existing and prospective customer offices, targeting 3–4 existing customers and 3–4 new business opportunities per day
• Transport, lift, set up, and demonstrate diagnostic solutions and equipment
• Explain product uses, benefits, and value proposition; answer customer questions
• Secure purchase orders
• Provide ongoing in-person, phone, and email customer support
• Coordinate with sales, accounting, and technical staff to address customer needs
• Work with Diagnostic Technical Specialists to strengthen customer service and product utilization
• Generate new business and leads, including placing instruments in competitor accounts, academia, and research settings
• Support billing and collection efforts

• Sell Zoetis diagnostic instruments, tests, associated products, and services within an assigned U.S. sales territory
• Build and maintain customer relationships to maximize retention
• Achieve budgeted sales quotas within targeted accounts
• Update and maintain sales funnel and customer profile data
• Collaborate with Zoetis colleagues to achieve goals and support the Diagnostics business
• Develop and maintain understanding of diagnostic products and services
• Travel to existing and prospective customer offices, targeting 3–4 existing customers and 3–4 new business opportunities per day
• Drive extensively and make periodic overnight trips, approximately 4–8 nights per month depending on territory
• Document customer and prospect interactions in the online system
• Transport, lift, set up, and demonstrate diagnostic solutions and equipment
• Explain product uses, benefits, and value proposition; answer customer questions
• Secure purchase orders for diagnostic products and services
• Provide ongoing in-person, phone, and email customer support
• Inform clients about new products, services, and instrumentation updates
• Coordinate with sales, accounting, and technical staff to address customer needs
• Work with Diagnostic Technical Specialists to enhance customer service and utilization
• Generate new business and leads, including placing instruments in competitor accounts, academia, and research settings
• Gather referrals from existing customers
• Support billing and collection efforts

General

• Manage the Hatchery Inovo Process for Zoetis through execution of Best-in-Class Customer Service Programs
• Perform preventive maintenance on electrical/mechanical equipment in poultry hatcheries
• Perform emergency repairs at customer locations as needed
• Perform scheduled Preventive Maintenance on all assigned Biodevices
• Provide electrical/mechanical support and perform emergency repairs
• Understand and follow Electrical Schematics
• Participate in Territory After Hours Support and Repairs
• Communicate with assigned hatcheries
• Complete relevant reporting forms and procedures, including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle, and equipment maintenance
• Manage the Hatchery Inovo Process for 3–5 hatcheries in an assigned territory
• Manage the Zoetis Operator Training Program for 25+ customer employees
• Facilitate vaccine and sanitation preparation for all Zoetis Devices
• Support and conduct the Zoetis Process Evaluation Program
• Collect and report important information within the Zoetis FieldAware System
• Follow all safety/precautionary procedures
• Maintain regular communication with supervisor
• Perform other duties as assigned

Field Service Specialist

• Manage the Hatchery Inovo Process for Zoetis
• Perform scheduled preventive maintenance on assigned Biodevices
• Provide electrical/mechanical support and perform emergency repairs at customer locations
• Understand and follow electrical schematics
• Participate in territory after-hours support and repairs
• Communicate with assigned hatcheries
• Complete reporting forms and procedures, including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle, and equipment maintenance
• Manage the Hatchery Inovo Process across an assigned territory of 3–5 hatcheries
• Manage the Zoetis Operator Training Program for 25+ customer employees
• Facilitate vaccine and sanitation preparation for Zoetis devices
• Support and conduct the Zoetis Process Evaluation Program
• Collect and report important information within the Zoetis FieldAware System
• Follow all safety and precautionary procedures
• Communicate regularly with the supervisor
• Perform other duties as assigned

Account Executive

• Administrar estratégicamente el territorio e impulsar la penetración y posicionamiento del portafolio en clínicas, hospitales y farmacias veterinarias.
• Gestionar clientes clave y fortalecer la relación con distribuidores.
• Desarrollar estrategias de ventas alineadas con los objetivos comerciales de la unidad de Animales de Compañía.
• Identificar y clasificar clientes potenciales según ubicación y potencial de ventas.
• Desarrollar estrategias para la cobertura y crecimiento del mercado.
• Posicionar y desarrollar el portafolio estratégico en franquicias y clientes clave.
• Incrementar la penetración de productos mediante la gestión y desarrollo de clientes asignados.
• Brindar soporte, atención diferenciada y valor con base en estrategias de marketing.
• Impulsar la adopción de productos en clínicas, hospitales y farmacias veterinarias.
• Garantizar el desempeño y crecimiento de las franquicias en el mercado.
• Coordinar con distribuidores la estrategia de ventas, compras e inventarios.
• Colaborar en el desarrollo de la fuerza de ventas del distribuidor y fortalecer el trabajo en equipo.
• Cumplir la política de gastos conforme al presupuesto autorizado.
• Certificarse y cumplir al 100% las Políticas de Zoetis.
• Disponibilidad para viajes de negocios y/o reubicación; se requiere viajar 80% del tiempo.

Representante de Ventas, Animales de Compañía

Customer Support

• Plan, coordinate, and deliver frozen poultry vaccines
• Track and document vaccine orders, deliveries, inventory, and chain of custody using inventory and order management systems
• Support oversight of customer vaccine application processes
• Work with the Vaccine Delivery Manager, Poultry Account Managers, Poultry Marketing, Global Manufacturing & Supply, and Managed Service teams
• Train and educate customers on best practices for vaccine mixing and handling
• Conduct audits of day-of-age spray applications and spray cabinet operation
• Assess customer needs, prioritize product allocations, optimize inventory availability, and plan delivery routes
• Deliver products to customers in the assigned territory
• Build customer relationships and loyalty to Zoetis poultry products and services
• Evaluate customer training needs and provide corrective action
• Communicate with customers regarding Zoetis poultry products, services, marketing programs, rebates, and contracts
• Provide quality assurance standards and audits
• Ensure safe handling of frozen vaccines and compliance with standard operating procedures, safety standards, and regulations
• Provide sales colleagues with updates after customer visits
• Maintain documentation and communications for customer experience, inventory management, order fulfillment, regulatory, safety, accounting, audit readiness, traceability, and continuous improvement

Vaccine Delivery & Support Specialist

• Plan, coordinate, and deliver frozen poultry vaccines
• Use inventory and order management systems to track and document vaccine orders, delivery, and chain of custody
• Support oversight of customer vaccine application processes
• Work with the Vaccine Delivery Manager, Poultry Account Managers, Poultry Marketing, Global Manufacturing & Supply, and Managed Service teams
• Ensure compliance with customer expectations, safety standards, and regulations
• Train and educate customers on best practices in vaccine mixing and handling
• Conduct audits of day-of-age spray applications
• Assess customer needs, prioritize product allocations, optimize inventory availability, and plan delivery routes
• Deliver products in the assigned territory
• Build customer relationships and loyalty to Zoetis poultry products and services
• Train and evaluate customers on proper product use and application
• Manage customer communications regarding Zoetis poultry products and services
• Provide quality assurance standards and audits
• Ensure safe handling of frozen vaccine products and adherence to standard operating procedures
• Oversee and audit customer spray cabinet operation and utilization
• Monitor customer participation in marketing programs and strategic portfolio customer contracts
• Provide sales colleagues with updates following customer visits
• Provide training, corrective action, and visit summaries to internal and external stakeholders
• Maintain required safety and regulatory awareness or certifications for handling and transporting frozen vaccines in liquid nitrogen
• Maintain documentation and communications for customer experience, inventory management, order fulfillment, regulatory, safety, and accounting needs; keep records audit-ready and support traceability and continuous improvement

Vaccine Delivery and Support Specialist

Director

• Serve as the global subject matter expert in animal behavior and welfare science
• Develop and maintain frameworks for behavioral welfare assessment, environmental enrichment, positive reinforcement training, and stress reduction
• Translate emerging research and best practices into organizational programs and standards
• Represent behavioral science expertise in internal governance forums and external professional contexts
• Consult with veterinarians, research scientists, animal care teams, IACUCs, and oversight bodies
• Advise on behavioral indicators of pain, distress, and compromised welfare for humane endpoint determination and protocol refinement
• Partner with veterinary and Global Animal Welfare leaders on veterinary care, welfare investigations, Refinement, and 3Rs implementation
• Direct the global animal behavior program and set priorities, standards, and measurable goals
• Lead, mentor, and develop three behavior technicians and one behavior scientist
• Oversee environmental enrichment, positive reinforcement training, and social housing initiatives
• Ensure consistent implementation across global sites while adapting to species, model, and local context
• Drive data-informed methods to identify, measure, and reduce stress and behavioral variability
• Establish behavioral metrics and assessment frameworks and direct collection, analysis, and interpretation of behavioral data
• Translate behavioral data into recommendations that improve animal welfare and research reproducibility
• Support Global Animal Welfare policy and SOP development and review
• Design and deliver behavioral science training globally
• Provide expert input to AW risk assessments, protocol reviews, and IACUC deliberations
• Partner cross-functionally to embed behavioral science in global practice and align global standards with local practices
• Support the Executive Director, Global Animal Welfare in advancing a science-based approach to behavior and welfare

Associate Director, Global Animal Behavior

Account Manager

• Meet overall sales objectives and quotas, including for key growth products, through demand generation within the assigned geography
• Launch new products and service offerings and generate new equipment leads
• Demonstrate solution selling capabilities
• Build technical knowledge, verbal fluency, and veterinary practice expertise
• Build and maintain relationships with targeted hospitals and personnel to grow account relevance and access
• Interact with customers in accordance with Zoetis promotional guidelines
• Develop and execute territory business plans and resource allocation
• Implement Zoetis resources and follow up to maximize ROI
• Meet field activity expectations, including sales calls and investment in medical education programs
• Develop and execute account- and veterinarian-level call cycles
• Collaborate professionally with Zoetis Petcare colleagues while meeting integrity, compliance, communication, administrative, and teamwork expectations