Agilent Technologies

Field Service Engineer

Agilent Technologies
Posted 10/21/2026full-timeIndianapolis • United StatesJunior💰 $34 - $53 per hourWebsite
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Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in the installation, maintenance, and optimization of Agilent LC systems, with a strong focus on customer relationship management and problem-solving in high-impact scenarios. Proficient in training and supporting field engineers and customers while ensuring compliance with credentialing requirements.

Highest-signal resume keywords
Chromatography ExpertiseCustomer Relationship ManagementProblem-Solving SkillsField Engineering TrainingValid Driver's License

About the role

Key responsibilities & impact
  • Support customers with on-site installation, preventive maintenance, and repair of Agilent LC systems
  • Install and optimize hardware, software, networking products, and configurations at customer sites
  • Diagnose and resolve product performance problems
  • Perform maintenance and repairs
  • Advise customers on preventive maintenance and configurations affecting product performance
  • Proactively respond to potential equipment issues to prevent unplanned business interruptions
  • Deliver fully integrated solutions involving peripherals, communications, operating systems, and application software
  • Train other field engineers and customers
  • Cover a territory including Indiana, Illinois, Wisconsin, Michigan, and Kentucky as needed
  • Work at a variety of laboratories and continuously learn about new instruments, software, and consumables
  • Travel 75% of the time

Requirements

What you’ll need
  • Bachelor's, Master's, or other university-level degree within a science field highly preferred; equivalent combination of education, training, and experience may be considered
  • 1–2+ years of industry experience
  • Experience or expertise with Chromatography (LC)
  • Ability to solve high-impact problems related to product availability
  • Excellent verbal and written communication skills
  • Strong customer relationship-building skills
  • Ability to travel 75% of the time
  • Active, valid driver's license required
  • Must meet Agilent-approved customer/vendor credentialing requirements necessary to gain site access
  • Consent to customer-requested screening is required, which may include post-employment background checks, drug testing, vaccinations, fingerprinting, proof of valid identification, and customer-specific substance abuse programs

Benefits

Comp & perks
  • Bonus eligibility
  • Stock eligibility
  • Choice of company car or reimbursement for personal vehicle usage
  • Option to work remotely
  • Full-time weekly schedule
  • Equal employment opportunity and inclusive workplace
  • Disability accommodations during the application or interview process

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Installation of HardwarePreventive MaintenanceProduct Performance DiagnosisRepair of Agilent LC SystemsConfiguration Optimization
Soft Skills
Excellent Communication SkillsCustomer Relationship-Building
Tools & Technologies
Agilent LC SystemsNetworking ProductsApplication Software
Certifications & Qualifications
Agilent-Approved Customer/Vendor Credentialing
Industry Keywords
Laboratory EquipmentField EngineeringPreventive MaintenanceTravel Requirements