TRUMPF North America

Field Service Engineer

TRUMPF North America
Posted 10/21/2026full-timeRemote • United StatesMid-LevelSenior💰 $28 - $44 per hourWebsite
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Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in installing, troubleshooting, and maintaining TRUMPF CNC machines while building strong customer relationships and providing onsite training. Proficient in utilizing diagnostic tools and technical documentation to ensure optimal machine performance.

Highest-signal resume keywords
TRUMPF CNC Machine MaintenanceDiagnostic Tools UsageTechnical Documentation ManagementCustomer Relationship BuildingOnsite Customer Training

About the role

Key responsibilities & impact
  • Install, troubleshoot, maintain, and repair TRUMPF CNC machines
  • Build and develop strong customer relationships
  • Work closely with customers and machines to ensure equipment operates within expected tolerance
  • Work with Product Support for technical assistance and provide diagnostic feedback
  • Use visual clues, computer programs, and diagnostic tools to diagnose machine difficulties
  • Read and utilize company repair manuals and work orders for repairs
  • Suggest adjustments or updates to existing technical documentation when needed
  • Assemble, install, align, clean, and replace or install parts for machinery and equipment
  • Accurately report technical conditions and machine information to PSG and management
  • Interface with applications, sales, engineering, production, and other cross-functional teams
  • Provide onsite customer training for machine operation and/or repair
  • Submit organized service reports for each repair mission

Requirements

What you’ll need
  • Associate's program or technical school degree in Engineering principles, or a suitable combination of education and work experience
  • Experience in computer software, file management, electronics, digital circuits, wiring, mechanics, and hydraulics is helpful
  • Must have and maintain a clean and valid driver's license and record
  • Willingness to travel 100% nationwide, including overnight stays and occasional weekend and international travel

Benefits

Comp & perks
  • 401(k) with generous company match
  • Comprehensive medical, dental, and vision benefits
  • Employer HSA contributions
  • 100% employer-paid vision premiums for employees and eligible dependents
  • Tuition reimbursement
  • Student loan guidance
  • Paid family and parental leave programs
  • Comprehensive reproductive and family health resources
  • Paid time off available from day one
  • 11 paid company holidays
  • Company-paid life insurance at two times base salary
  • Short- and long-term disability coverage
  • Gym membership subsidy
  • Employee referral bonuses
  • Recognition awards
  • Scholarship program for employees' children

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
CNC Machine InstallationTroubleshootingRepairing MachineryElectronicsDigital CircuitsWiringMechanicsHydraulicsFile ManagementEngineering Principles
Soft Skills
CommunicationCustomer ServiceCollaborationOrganizational SkillsProblem-Solving
Tools & Technologies
Computer ProgramsDiagnostic ToolsRepair ManualsWork Orders
Certifications & Qualifications
Valid Driver's License
Industry Keywords
CNC MachinesTechnical SupportService ReportsCross-Functional TeamsNationwide Travel