Akamai Technologies

SDET

• Work with engineering teams to identify how to test proposed changes
• Develop and maintain automated test frameworks and test pipelines, including unit, integration, and end-to-end tests
• Create and maintain test plans and test cases for compute services, covering relevant scenarios and edge cases
• Write and maintain scripts to automate deployments, migrations, and rollbacks
• Investigate and troubleshoot complex issues, identify root causes, and provide solution recommendations
• Provide technical leadership and mentorship to junior staff, promote best practices, and ensure quality standards
• Develop automation for testing cloud microservices

Principal Software Development Engineer in Test – Lead

• Investigate and troubleshoot deployment-related issues, identify root causes, and recommend solutions across environments
• Develop and maintain automated test frameworks, including unit, integration, and end-to-end tests
• Create and maintain test plans and test cases for microservices, covering relevant scenarios and edge cases
• Collaborate with engineering groups on integration testing and suggest improvements to testing environments
• Investigate requirements for safe deployment and rollback strategies and verify requirements during deployment
• Write and maintain scripts to automate platform service deployments
• Automate the SDLC pipeline from testing through deployment and validation

Senior Software Development Engineer in Test

Network Engineer

• Lead the architectural design and development of software supporting Akamai's global connectivity platform
• Drive software-defined automation to eliminate operational toil and improve network infrastructure reliability
• Establish telemetry systems and observability stacks for real-time monitoring of global network traffic and security services
• Champion software engineering best practices, CI/CD pipelines, and SDLC standards across multidisciplinary architecture and engineering teams
• Steer capacity planning strategies and cost optimization across distributed routing, fabric, and edge security systems
• Architect scalable infrastructure
• Mentor engineering teams across the organization

Principal Network Architect

Full-stack Engineer

• Manage CI/CD pipelines, enhance software tools, and develop robust testing frameworks to ensure quality release standards
• Lead technical initiatives and own the design, deployment, and evolution of custom government network platforms
• Design and develop next-generation capabilities for custom platform services
• Guide code reviews, apply security patches, and identify improvements for software delivery and system performance
• Collaborate across cross-functional teams to manage SDLC release cycles using modern Agile practices and AI-assisted workflows
• Partner with Operations, Engineering, and SRE teams to investigate and troubleshoot complex technical system issues
• Support, enhance, and integrate custom platform frameworks, automated build systems, distributed cloud databases, and storage ecosystems

Senior Software Engineer – Reston, Cambridge

DevOps Engineer

• Improve the performance, availability, and scalability of large distributed content delivery systems
• Define and establish measurable Service Level Indicators (SLIs) and Service Level Objectives (SLOs) with cross-functional teams
• Provide technical expertise and feedback on system designs and implementations
• Monitor platform availability and performance, analyze data, resolve complex issues, and prevent recurrence
• Create and implement automation solutions to improve operational efficiency
• Participate in architecture and design reviews
• Stay current on cloud computing, DevOps, and SRE practices

Site Reliability Engineer II

Security Engineer

• Drive the Enterprise Security agenda internally and externally
• Lead the Enterprise Security agenda internally and externally
• Sell Enterprise Security, Application Access products, and Host-based Network segmentation
• Navigate customer evolution toward more secure, dynamic, and agile infrastructure and Zero Trust architectures
• Collaborate with enterprise sales teams, internal teams, and external Channel Partners on go-to-market activities
• Develop and sell Host-based Network segmentation solutions
• Secure enterprise environments against ransomware threats in hybrid IT environments

Senior Security Sales Specialist

IT Support

• Deliver omnichannel IT support through in-person, chat, ticket, and phone channels
• Diagnose and resolve technical issues for Akamai's internal teams globally
• Serve as a key escalation point for technical support
• Partner with Senior Specialists and Analysts to design and deliver complete technical and functional solutions
• Support peers and provide real-time feedback to improve service quality
• Locate accurate information and solve problems without complete upfront knowledge
• Manage inventory accurately and securely
• Deliver new IT services through process, procedure, documentation, and service delivery planning
• Execute IT planning, documentation, training, and overall service strategy

IT Support Specialist

• Proactively monitor the technical operations of Akamai's network within the EMEA territory
• Optimize resource utilization to meet customer requirements
• Maintain traffic flow and deliver value for network partners in the geography
• Collaborate with cross-functional teams, network partners, and ISPs to troubleshoot and resolve network and performance issues
• Manage escalations from Service Performance, Network Account Managers, Network Operations, and other groups
• Collaborate with team members and network architects on traffic optimization, enhancements, and improvements
• Maintain a comprehensive understanding of Internet infrastructure across the region

Network Support Consultant

• Conduct in-depth investigations of security incidents, including data breaches, malware infections, and unauthorized access attempts
• Identify the root cause of security incidents and determine the scope of impact
• Monitor internal infrastructure and customer events using central alerting and graphing systems
• Collaborate with security teams to address threats, enhance defenses, and prevent future incidents
• Improve overall security posture
• Oversee identification and resolution of vulnerabilities arising from security-related incidents
• Provide training and guidance to team members regarding security incidents, potential gaps, and associated risks
• Stay current with emerging threat hunts and digital forensics tools and methodologies

Senior Security Incident Responder

• Gather requirements, design, implement, and maintain build and infrastructure tools used by development and test teams
• Create new features and build tools from conception through release
• Design and develop highly scalable software running on Akamai infrastructure
• Develop frontend and backend software for vulnerability management and engineering productivity
• Design, maintain, and scale multi-platform build systems
• Optimize build performance, parallelism, and dependency management across target architectures
• Partner with internal cross-functional teams to translate requirements into solutions
• Implement new features and enhance and optimize existing features
• Contribute ideas and knowledge to process-improvement sessions for continuous product improvement

Senior Software Engineer

• Gather requirements, design, implement, and maintain build and infrastructure tools used by development and test teams
• Create new features and build tools from conception through release
• Design and develop highly scalable software running on Akamai infrastructure
• Develop frontend and backend software for vulnerability management to enhance engineering productivity
• Design, maintain, and scale multi-platform build systems
• Optimize build performance, parallelism, and dependency management across target architectures
• Partner with internal cross-functional teams to translate requirements into solutions
• Drive feature development and optimization
• Contribute to ongoing product and process improvements

• Conduct in-depth investigations of security incidents, including data breaches, malware infections, and unauthorized access attempts
• Identify the root cause of security incidents and determine the scope of impact
• Use central alerting and graphing systems to monitor internal infrastructure and customer events
• Collaborate with security teams to address threats, enhance defenses, and prevent future incidents
• Oversee identification and resolution of vulnerabilities arising from security-related incidents
• Provide training and guidance to team members on security incidents, potential gaps, and associated risks
• Stay current with emerging threat hunts and digital forensics tools and methodologies

• Drive the Enterprise Security agenda internally and externally
• Lead the Enterprise Security agenda internally and externally
• Sell Enterprise Security, Application Access products, and Host-based Network segmentation
• Navigate customers' evolution toward more secure, dynamic, and agile infrastructure and Zero Trust architectures
• Collaborate with enterprise sales, internal teams, and external Channel Partners on go-to-market activities
• Develop and sell Host-based Network segmentation solutions to protect customers against ransomware threats in hybrid IT environments

Engineering Manager

• Lead multiple engineering teams responsible for customer-facing web applications, APIs, and services across a broad DNS product portfolio
• Develop engineers and technical leads through clear expectations, regular feedback, coaching, career development, and delegation of ownership
• Drive predictable delivery by translating product priorities into executable plans, managing dependencies, identifying risks, and holding teams accountable for outcomes
• Guide technical direction and engineering practices while empowering senior engineers to own architecture, design, implementation, testing, and operational readiness
• Partner with Product Management, Architecture, SQA, and peer engineering teams to resolve ambiguity, align priorities, and deliver cohesive customer experiences
• Improve engineering effectiveness through pragmatic processes, operational practices, technical debt management, automation, and continuous improvement
• Build customer-facing applications and APIs for Akamai's DNS and IP Acceleration products

Senior Engineering Manager

Support Engineer

• Provide critical technical service and support for global online customers
• Ensure the availability, performance, and security of cloud systems
• Own problem resolution and independently address customer concerns and technical issues
• Troubleshoot and perform complex data analysis of Akamai platforms and services
• Collaborate with and lead communications involving internal and external stakeholders
• Prioritize pooled customer work and ensure quality handover of work and knowledge
• Create technical writing and contribute to knowledge articles
• Improve technical and business expertise through technology specializations
• Contribute to processes, operations, innovation, and continuous improvement of support practices

Principal Software Development Engineer in Test – Lead

Senior Software Development Engineer in Test

Principal Network Architect

Senior Software Engineer – Reston, Cambridge

Site Reliability Engineer II

Senior Security Sales Specialist

IT Support Specialist

Network Support Consultant

Senior Security Incident Responder

Senior Software Engineer

Senior Software Engineer

Senior Security Incident Responder

Senior Security Sales Specialist

Senior Engineering Manager

Cloud Support Engineer II