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American Red CrossPosted 10/21/2026full-timeGarden City • Kansas • United StatesMid-LevelSenior💰 $60,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and supervisory skills in a healthcare setting, with a focus on customer service and effective communication. Capable of managing blood collection operations while ensuring a positive experience for donors and staff.
Highest-signal resume keywords
Supervisory ExperienceCustomer Service ExperienceEffective Verbal CommunicationHealthcare ExperiencePhlebotomy Experience
About the role
Key responsibilities & impact- Supervise blood collection staff, including training and performance
- Drive for results while serving staff and donors with a high level of respect for customer service
- Personally connect with donors, listen to their stories, and explain the value of their donation
- Contribute to a friendly and fun environment
- Collaborate with co-workers to encourage donors to return
- Work as part of a team to set up and tear down equipment for mobile blood drives
- Work a variable schedule that may include early mornings, late nights, weekends, and holidays
- Travel overnight when required by location
Requirements
What you’ll need- Bachelor’s degree OR a combination of education and work experience (four to eight years of work experience in a related field) is required
- Minimum of three years of supervisory/leadership experience
- Customer service experience
- Effective verbal communication skills
- Ability to discuss procedures and medical issues with patients, families and physicians
- Current, valid driver's license with a good driving record
- Ability to lift, push or pull heavy weights up and down ramps and stairs
- Good manual dexterity
- Ability to sit or stand for long periods of time
- Ability to adapt to long, irregular hours and frequent schedule changes
- Minimum height of 60 inches may be required to safely operate Red Cross vehicles
- Ability to set up and tear down equipment for mobile blood drives
- Basic computer skills are desirable
- Prior healthcare or phlebotomy experience is preferred
- Prior leadership experience exceeding 3 years in a healthcare setting is preferred
Benefits
Comp & perks- Medical, Dental, and Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting 15 days a year; based on type of job and tenure
- 11 paid holidays: six core holidays and five floating holidays
- 401K with up to 6% company match
- Paid Family Leave
- Employee Assistance
- Short- and Long-Term Disability and Insurance
- Service Awards and recognition
- Paid phlebotomy training
- Career growth opportunities
- Mentorship and a purposeful career path
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Blood CollectionEquipment Setup and Tear DownManual DexterityBasic Computer SkillsAbility to Lift Heavy Weights
Soft Skills
Team CollaborationAdaptabilityInterpersonal SkillsListening Skills
Tools & Technologies
Mobile Blood Drive EquipmentRed Cross Vehicles
Industry Keywords
HealthcarePhlebotomyCustomer ServiceBlood DonationLeadership