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Tobii DynavoxCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare revenue cycle management, including collections, denials, and appeals, while leading teams to achieve performance objectives and operational excellence. Proficient in data analysis and reporting to drive continuous improvement and strategic decision-making.
Highest-signal resume keywords
Healthcare Revenue Cycle ManagementTeam LeadershipCollections Performance ImprovementAdvancedMD ExperienceData Analysis and Reporting
About the role
Key responsibilities & impact- Lead daily and monthly Funded Collections operations and establish priorities, workloads, and performance objectives
- Create performance expectations, operating routines, escalation pathways, and accountability across collectors and team leads
- Monitor portfolio risk and trends, identify collectability barriers, and implement corrective action plans
- Govern contractual, small-balance, and bad-debt adjustments and write-offs
- Ensure account reviews and supporting documentation are complete, accurate, retained, and entered correctly in AdvancedMD
- Lead denial, appeal, underpayment, authorization, timely-filing, and coordination-of-benefits resolution strategies
- Partner with Accounting and Finance on collectability, reserves, reconciliations, reporting, and audit support
- Create reporting connecting collection activity to cash, aging, risk, and financial impact
- Maintain policies, procedures, work instructions, templates, quality checks, documentation standards, compliance, and operational controls
- Lead continuous improvement initiatives involving workflow, automation, data quality, reporting, and technology
- Build scalable processes and business-continuity coverage and develop recommendations for workflow, technology, staffing, and capability investments
- Partner across Funding, Billing, Finance, Accounting, Customer Service, Compliance, Sales, and Technology
- Recruit, onboard, coach, develop, and retain a high-performing team
- Develop team leads and emerging leaders through delegation, stretch assignments, succession planning, and role-based learning
- Present performance, risks, options, impact, and recommendations to senior leadership
- Lead enterprise initiatives involving cash acceleration, denial prevention, write-off reduction, or order-to-cash improvement
Requirements
What you’ll need- Candidates must reside within the Eastern or Central Time Zone
- Bachelor's degree in Business, Finance, Accounting, Healthcare Administration, or a related field, or an equivalent combination of education and relevant experience
- Minimum of four years of progressive healthcare revenue cycle, medical collections, or accounts receivable experience, including at least two years in people leadership or team-lead responsibility
- Experience in complex Medicare, Medicaid, commercial insurance, patient receivable, denial, appeal, and reimbursement environments
- Experience leading measurable improvement in collections performance, documentation quality, controls, and team capability
- Experience with durable medical equipment billing, prior authorization, payer funding requirements, contractual adjustments, and write-offs preferred
- Strong understanding of healthcare collections, payer follow-up, denials, appeals, coordination of benefits, timely filing, contractual adjustments, and bad debt
- Ability to interpret operational and financial data, identify trends and root causes, assess risk, and convert findings into action
- Experience with healthcare billing, collections, workflow, document-management, and reporting systems; AdvancedMD and OMI experience preferred
- Advanced proficiency in Microsoft Excel, Word, PowerPoint, Outlook, Teams, and related collaboration tools
- Strong written, verbal, presentation, coaching, and stakeholder-management skills
- Ability to work effectively in a fast-paced environment with interruptions and competing priorities
- Ability to collaborate across functions, locations, and levels of the organization
- Ability to see, hear, communicate effectively, sit for prolonged periods, and occasionally lift up to 10 pounds
- Ability to travel to Corporate office per business requirements
Benefits
Comp & perks- Flexible work arrangements
- Remote position
- Potential career progression to Senior Manager based on performance, readiness, organizational need, and company practices
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Healthcare CollectionsDenial ManagementAppeals ProcessContractual AdjustmentsBad Debt ManagementPayer Follow-UpDocument ManagementWorkflow OptimizationFinancial Data InterpretationMeasurable Improvement Strategies
Soft Skills
CoachingStakeholder ManagementEffective CommunicationCollaborationPresentation Skills
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookMicrosoft TeamsAdvancedMDOMI
Industry Keywords
Healthcare AdministrationAccounts ReceivableMedicareMedicaidCommercial InsurancePatient ReceivableTimely FilingCash AccelerationOrder-to-Cash ImprovementContinuous Improvement