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Tobii DynavoxCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare revenue cycle management, focusing on funded collections strategy, denial management, and operational improvement. Proven ability to lead teams, drive performance metrics, and ensure compliance with payer regulations and organizational policies.
Highest-signal resume keywords
Healthcare Revenue Cycle ManagementDenial ManagementAccounts Receivable LeadershipOperational ImprovementData Analysis
About the role
Key responsibilities & impact- Own and execute the funded collections strategy aligned with company financial and operational objectives
- Establish priorities for cash acceleration, aging reduction, denial recovery, write-off prevention, productivity, quality, and customer experience
- Translate business goals into operating plans, performance expectations, resource requirements, and measurable outcomes
- Advise senior leaders on accounts receivable risk, trends, opportunities, and corrective actions
- Oversee funded receivables from Medicare, Medicaid, commercial payers, and patients
- Lead performance across cash collections, days sales outstanding, aging, denial inventory, appeal outcomes, productivity, quality, and write-offs
- Oversee denial and underpayment resolution, payer escalation, appeals, and root-cause reduction
- Direct write-off review and approval workflows and partner with Accounting on collectability reviews, reserves, reconciliations, audits, and period-end reporting
- Design and maintain a scalable collections operating model, policies, procedures, controls, and workflows
- Lead continuous improvement, automation, digitalization, reporting, and system enhancement initiatives
- Use data and trend analysis to identify defects, quantify impact, prioritize improvements, and monitor results
- Build partnerships across Funding, Billing, Finance, Accounting, Customer Service, Sales, Compliance, and Technology
- Lead cross-functional reviews to resolve aging barriers, improve handoffs, and prevent recurring collection issues
- Build, lead, engage, develop, and retain a high-performing funded collections organization
- Define organizational structure, staffing, competencies, succession needs, and accountability
- Recruit, onboard, coach, and develop leaders and team members
- Ensure compliance with company policies, payer rules, contractual requirements, and applicable laws and regulations
- Maintain operational controls, documentation standards, approval practices, and audit readiness
- Address escalated customer, stakeholder, and payer concerns promptly and professionally
- Promote appropriate handling of confidential information and privacy and security requirements
Requirements
What you’ll need- Candidates must reside within the Eastern or Central Time Zone
- Bachelor's degree in Business, Finance, Healthcare Administration, Accounting, or a related field, or an equivalent combination of education and relevant experience
- Minimum of seven years of progressive healthcare revenue cycle, medical collections, or accounts receivable experience, including at least four years leading teams in a complex payer environment
- Demonstrated experience leading managers or multi-layered teams and driving measurable operational improvement
- Strong knowledge of Medicare, Medicaid, commercial payer, patient receivable, denial management, appeal, and reimbursement practices
- Knowledge of Durable Medical Equipment billing, prior authorization, and payer funding requirements preferred
- Experience with contractual adjustments, refunds, write-offs, cash application, and financial controls preferred
- Advanced proficiency in Microsoft Excel, Word, PowerPoint, Outlook, and collaboration tools
- Experience with healthcare billing, collections, payer, workflow, and reporting applications
- Demonstrated ability to interpret operational and financial data, identify trends, assess risk, and convert insights into action
- Experience partnering with Technology teams on automation, workflow, reporting, systems integration, or process enhancement initiatives
- Ability to build and communicate executive-level reporting, business cases, and recommendations
- Ability to work effectively with interruptions and competing priorities in a fast-paced environment
- Ability to work collaboratively across functions, locations, and levels of the organization
- Ability to sit at a desk for prolonged periods
- Ability to travel to Corporate office per business requirements
Benefits
Comp & perks- Flexibility to do what matters outside of work
- Collaborative work culture
- Professional growth and career development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash AccelerationAging ReductionWrite-Off PreventionFinancial ControlsContractual AdjustmentsPayer Funding RequirementsHealthcare BillingCollections StrategyPerformance MetricsRoot-Cause Analysis
Soft Skills
LeadershipCollaborationCommunicationProblem-SolvingCustomer Service
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookCollaboration ToolsReporting Applications
Industry Keywords
MedicareMedicaidCommercial PayerPatient ReceivableHealthcare AdministrationRevenue CyclePayer EscalationAudit ReadinessComplianceDurable Medical Equipment Billing