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RealManagePosted 10/21/2026full-timeRemote • Texas • United StatesJuniorMid-Level💰 $55,000 - $70,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in billing and collections processes, ensuring compliance with governing documents and state statutes. Proficient in managing homeowner accounts, resolving discrepancies, and maintaining accurate financial records.
Highest-signal resume keywords
Billing And Collections ExperienceAttention To DetailCommunication SkillsFamiliarity With FDCPAProficiency In Microsoft Office Suite
About the role
Key responsibilities & impact- Verify and validate recurring assessment billings, special assessments, and late fee charges
- Ensure billing configurations comply with governing documents, approved fee schedules, and state statutes
- Reconcile homeowner account balances and resolve discrepancies
- Monitor delinquent homeowner accounts and maintain collection steps according to company policy
- Prepare and issue delinquency notices, payment plans, and demand letters
- Refer delinquent accounts to third-party collection agencies or attorneys
- Track collection activity, update records, and report status changes to the Billing and Collections Manager
- Communicate with homeowners about payment options, account balances, and collection procedures
- Maintain confidentiality and data integrity
- Identify and escalate policy or procedural inconsistencies
- Support community management and accounting teams with billing and collections inquiries
- Assist with policy updates, delegated authority changes, and system improvements
- Participate in training sessions and team meetings
- Track and report referral rates, recovery percentages, and delinquency ratios
- Provide account status updates and escalation recommendations
Requirements
What you’ll need- Associate or Bachelor’s degree in Accounting, Finance, or related field preferred
- 2–4 years of experience in billing, accounts receivable, or collections required
- Experience in community association management, property management, or HOA accounting systems preferred
- Strong attention to detail and accuracy in data entry and financial recordkeeping
- Excellent written and verbal communication skills with a customer service mindset
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Familiarity with FDCPA and state HOA/condo collection statutes
- Proficiency in Microsoft Office Suite and association management software
- Ability to sit for prolonged periods at a desk and work on a computer
- Ability to occasionally stand, walk, bend, or reach as needed
- Ability to lift or move objects up to 10–15 pounds
- Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment
- Visual acuity to read printed materials, spreadsheets, and computer screens
- Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings
- Ability to work in a standard office environment with moderate noise levels
- Ability to work a standard schedule, with occasional extended hours as required
Benefits
Comp & perks- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- HSA (Required High Deductible Medical Plan to be eligible)
- FSA
- Education Reimbursement
- 401K matching
- Employee Assistance Program (EAP)
- 11 paid Holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts ReceivableFinancial RecordkeepingData EntryReconciliationCollection ProceduresDelinquency ManagementPolicy ComplianceAssessment BillingCommunity Association ManagementHOA Accounting Systems
Soft Skills
Customer Service MindsetAbility To Manage Multiple TasksExcellent Written CommunicationExcellent Verbal CommunicationTeam Collaboration
Tools & Technologies
Association Management SoftwareMicrosoft Office Suite
Industry Keywords
FDCPAHOA StatutesProperty ManagementCommunity ManagementFinancial Compliance