AT&T

Account Executive

• Use a consultative sales approach to guide customers through product and service options
• Create meaningful customer connections through personalized sales expertise
• Meet sales targets using AT&T products and services
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled shifts between 9am-9pm, including weekends

Retail Sales Consultant

Operations

• Define and maintain end-to-end marketing operating frameworks spanning planning, intake, execution, optimization, and measurement
• Establish enterprise standards for how marketing work is planned, prioritized, governed, and delivered
• Ensure processes support diverse marketing motions while maintaining consistency
• Continuously assess and evolve ways of working to keep pace with business needs and market dynamics
• Connect competency and operational needs with technological considerations including MarTech, AI, and GenAI
• Develop and deliver timely, credible, multi-mode communications for different audiences
• Build shared understanding and engagement across leaders and teams in service of transformation objectives
• Build strong relationships to drive alignment, adoption, and sustained behavior change
• Act as a change leader, balancing pragmatism with long-term operational maturity

Lead Marketing Manager – Marketing Transformation, Operations

User Researcher

• Define research strategies for complex HR technology initiatives aligned to product roadmaps, business priorities, employee experience goals, and measurable outcomes
• Develop and implement comprehensive research plans and methodologies to gather user insights for high-level design and product decisions
• Identify critical knowledge gaps across employee journeys, workflows, systems, and user groups and recommend appropriate research approaches
• Lead research across the full product lifecycle, from discovery and problem framing through concept validation, usability testing, launch readiness, and post-launch optimization
• Determine the right mix of qualitative and quantitative methods to uncover user needs, validate assumptions, reduce delivery risk, and improve product adoption
• Develop research artifacts communicating user needs, pain points, behaviors, motivations, and decision drivers across employee and HR personas
• Translate findings into journey maps, service blueprints, experience principles, opportunity areas, and actionable recommendations
• Create reusable research assets and insight repositories
• Synthesize complex qualitative and quantitative inputs into insights, themes, and recommendations
• Connect research findings to business outcomes including adoption, efficiency, satisfaction, reduced rework, task completion, and employee experience
• Develop executive-ready readouts with implications and practical next steps
• Use research metrics, behavioral data, survey results, usability findings, and product analytics to evaluate experience effectiveness
• Partner with product, design, technology, HR, analytics, and change teams throughout planning, prioritization, design, and delivery
• Influence senior stakeholders and facilitate workshops, discovery sessions, research readouts, and alignment discussions
• Serve as a trusted advisor translating research insights into experience direction, requirements, and measurable improvements
• Advance research standards, methods, templates, and practices across the UX and product organization
• Stay current on emerging UX research methods, AI-enabled research tools, employee experience trends, and enterprise technology practices
• Promote evidence-based decision-making and champion user-centered, ethical, and effective research practices

Principal UX Researcher

Manager

• Partner with a store manager to oversee all aspects of daily retail store operations
• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with AT&T products and services
• Perform outreach and promotional activities, including off-site events as needed
• Coach a team of retail sales consultants to achieve sales and service goals
• Oversee and develop the store team

Assistant Store Manager

Product Designer

• Define and communicate a cohesive UX vision, experience architecture, and design direction across HR technology products and employee journeys
• Translate business objectives, user needs, operational constraints, and technical considerations into clear experience strategies
• Identify opportunities to simplify fragmented workflows across systems, channels, and user groups
• Influence product roadmaps by framing customer problems, experience principles, and measurable outcomes
• Create wireframes and interactive prototypes from concept through high-fidelity coded solutions using modern tools and frameworks
• Develop system-aware experience models connecting front-end interactions with underlying system behavior
• Lead design for complex, high-impact initiatives from discovery through launch and optimization
• Create journey maps, service blueprints, information architecture, user flows, wireframes, prototypes, and detailed interaction designs
• Design experiences for employees, managers, HR professionals, and system administrators
• Ensure solutions work across desktop, mobile, and integrated enterprise platforms
• Partner with UX Research to develop research plans, interpret user insights, and translate findings into strategies and scalable design solutions
• Organize product structure and information flow based on requirements
• Facilitate discovery sessions, concept reviews, usability studies, and design workshops
• Use qualitative and quantitative evidence to assess design decisions and improve released experiences
• Turn findings into actionable product recommendations and experience priorities
• Partner with UI designers, engineers, developers, product managers, HR, and other leaders to deliver cohesive design solutions
• Facilitate alignment across teams with differing goals, processes, and technical constraints
• Present design rationale and recommendations to senior stakeholders
• Anticipate dependencies across multiple products and employee journeys
• Mentor designers without direct people-management responsibility
• Ensure designs meet usability and accessibility standards
• Create and maintain design documentation and validate visual quality, interaction behavior, system response, and user flows
• Promote consistent use of design systems, interaction standards, and reusable patterns
• Identify gaps in shared components and partner with design-system teams to address them
• Stay current on design trends, front-end technologies, and AI advancements

Principal UX Designer – Architect

Program Manager

• Provide leadership and direction across an inter-organizational management team supporting multiple workstreams and functional areas
• Establish program priorities, objectives, and performance standards aligned with customer requirements and organizational goals
• Lead and coordinate activities across multiple teams to ensure successful delivery of program outcomes
• Formulate, implement, and enforce work standards, policies, procedures, and performance expectations
• Assign, schedule, monitor, and review work activities to ensure quality, timeliness, and compliance with contractual requirements
• Communicate organizational goals, policies, and objectives to subordinate managers and staff
• Serve as the primary liaison between the Government and contractor teams
• Develop, maintain, and strengthen relationships with senior Government officials, sponsors, and other external stakeholders
• Interface regularly with Government management personnel, technical staff, contractor support personnel, and external partners
• Address customer concerns proactively and ensure high levels of client satisfaction
• Facilitate collaboration among stakeholders to achieve mission objectives and resolve issues effectively
• Assume responsibility for financial performance across a significant segment of work involving multiple teams and task areas
• Oversee administrative and operational functions necessary for successful contract execution
• Manage staffing, workforce planning, recruiting, onboarding, professional development, and training activities
• Direct contract administration activities, including task management, subcontract management, performance reporting, and deliverable tracking
• Ensure compliance with contractual obligations, organizational policies, customer requirements, and applicable regulations
• Monitor program budgets, expenditures, resource allocations, and cost controls to meet financial objectives
• Establish and maintain program quality management processes and performance metrics
• Ensure work products meet contractual, technical, and regulatory standards
• Identify and mitigate program risks, issues, and performance challenges
• Implement corrective actions as needed to ensure program success and continuous improvement
• Oversee compliance management activities and support audit readiness efforts

Program Manager – Government

• Use a consultative sales approach to guide customers through product and service options
• Create meaningful customer connections through personalized sales expertise
• Meet sales targets using AT&T's suite of products, devices, and personalized services
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work on the sales floor and adapt to evolving technology and customer needs

Incident Response Analyst

• Lead cybersecurity investigations associated with escalated security incidents and suspicious activity
• Serve as Lead Investigator (Handler) for assigned escalated cybersecurity incidents
• Coordinate and oversee investigative, containment, eradication, and recovery activities for major cybersecurity events
• Conduct major and micro-hunt investigations to identify malicious activity, assess risk, and improve detection capabilities
• Investigate threats, exploits, vulnerabilities, malware families, and advanced adversary activity across enterprise environments
• Perform advanced host, network, log, cloud, and threat intelligence analysis
• Produce technical reports, after-action reviews, executive summaries, and leadership briefings
• Collaborate with Security Operations, Threat Intelligence, Digital Forensics, Malware Analysis, Engineering, Legal, Privacy, and other stakeholders
• Support development and continuous improvement of incident response playbooks, processes, automation, and investigative methodologies
• Design and facilitate tabletop exercises and cybersecurity incident simulations
• Identify security control gaps and recommend improvements to organizational resilience
• Mentor analysts and investigators across the Incident Response organization
• Provide executive-level communications during significant cybersecurity events
• Support investigations involving endpoint systems, cloud environments, identity platforms, network infrastructure, telecommunications systems, applications, and emerging technologies
• Participate in an on-call rotation supporting critical cybersecurity events

Principal Cybersecurity – Incident Response Analyst

• Partner with a store manager to oversee all aspects of daily retail store operations
• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with AT&T products and services
• Perform outreach and promotional activities, including off-site events as needed
• Coach a team of retail sales consultants to meet sales and service goals
• Oversee, manage, and develop the retail store team

Assistant Manager, Store/Kiosk

Sales

• Own a defined local geography and create new business with small and mid-sized companies
• Prospect for new business through cold calling, door knocking, email, referrals, networking, and local market research
• Conduct customer meetings, identify business challenges, and create solutions
• Set appointments, qualify prospects, build pipeline, and advance opportunities through the sales process
• Manage a defined geographic territory, prioritize target accounts, understand local business needs, and execute a market plan
• Position AT&T solutions across wireless, fiber, internet, voice, software-defined networking, and cybersecurity
• Engage small and mid-sized businesses across retail, professional services, healthcare, construction, logistics, hospitality, and local multi-site operations
• Manage the full sales cycle from prospecting and discovery through proposal, negotiation, close, implementation handoff, and follow-up
• Maintain accurate CRM records covering calls, visits, appointments, opportunities, next steps, and forecast updates
• Balance field-based customer acquisition with collaboration from the assigned office location

Business Sales Representative – Territory Accounts

• Guide customers through product and service options using a consultative sales approach
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled shifts when customers need assistance
• Help meet and exceed sales goals

Bilingual Spanish Part-Time Retail Sales Consultant

Backend Engineer

• Engineer, deploy, configure, and maintain enterprise Windows Server environments
• Manage Windows Server 2016, 2019, and 2022 operating systems
• Perform server builds, provisioning, decommissioning, and lifecycle management
• Maintain server standards, hardening guidelines, and operational procedures
• Support physical, virtual, and cloud-based Windows infrastructure
• Plan, schedule, and execute operating system patching
• Coordinate maintenance windows with application and business stakeholders
• Remediate security vulnerabilities and ensure regulatory compliance
• Produce patching compliance metrics and executive-level reporting
• Lead Windows Server upgrade and migration initiatives
• Develop migration strategies, impact assessments, and compatibility analyses
• Coordinate application validation and testing
• Install and maintain infrastructure software agents and management tools
• Develop automated software deployment processes
• Develop PowerShell, DSC, Ansible, and infrastructure-as-code automation
• Automate operational tasks and create self-service capabilities
• Monitor and analyze server performance, capacity, and bottlenecks
• Perform root cause analysis and optimize operating system configurations
• Maintain Windows Server asset inventory and track licensing compliance
• Support audits and compliance reviews
• Implement security baselines and administer Active Directory and Group Policy
• Participate in security incident response and remediation
• Provide Level 3 engineering support for critical incidents
• Participate in outage investigations and develop corrective actions
• Support after-hours maintenance and incident response when required
• Maintain architecture diagrams, operational documentation, procedures, and technical runbooks
• Create dashboards and report on patch compliance, server health, vulnerabilities, and lifecycle metrics
• Collaborate with application owners, security, storage, virtualization, cloud, and operations teams

Principal Windows Server Engineer

Technician

• Install and activate high-speed broadband, Wi-Fi, and voice services in customer homes and businesses
• Work independently as a trusted expert at customer locations
• Install new lines, climb ladders, plug in equipment, and activate Wi-Fi networks
• Troubleshoot problems and deliver a seamless customer experience
• Meet new customers and connect them to AT&T services
• Participate in ongoing training and career development

Installation Technician

• Lead the design and strategic direction of enterprise storage platforms and services.
• Define architecture standards, engineering patterns, and operational best practices.
• Evaluate emerging storage technologies and recommend modernization strategies.
• Serve as the highest-level technical escalation point for complex storage issues.
• Drive storage transformation initiatives across on-premises and hybrid cloud environments.
• Design, implement, and support large-scale Fiber Channel SAN infrastructures.
• Engineer highly available storage fabric architectures with redundant paths and fault-tolerant designs.
• Manage SAN zoning, host connectivity, multipathing configurations, and fabric optimization.
• Lead storage migrations, technology refreshes, and lifecycle management initiatives.
• Design and support enterprise NAS solutions supporting NFS, SMB, and file-based workloads.
• Define storage allocation, data lifecycle management, and tiering strategies.
• Collaborate with network engineering teams on storage transport design and connectivity.
• Analyze IOPS, latency, throughput, and workload characteristics.
• Conduct performance assessments and capacity modeling; identify bottlenecks and implement remediation.
• Develop automation for storage provisioning, reporting, monitoring, and lifecycle management.
• Design disaster recovery and business continuity strategies; lead recovery testing and failover exercises.
• Ensure backup, replication, and data protection capabilities meet business requirements.
• Participate in major incident response and root cause analysis.
• Ensure compliance with security, audit, and regulatory requirements.
• Mentor senior engineers and technical leads.
• Lead design reviews, technical forums, and engineering governance efforts.
• Influence long-term technology roadmaps and strategic investments.

Principal Storage Engineer

• Guide customers through product and service options using a consultative sales approach
• Create meaningful customer connections through personalized sales expertise
• Meet sales targets and earn commissions
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work during store busy periods, including evening and weekend hours
• Maintain a flexible schedule based on monthly seniority-based schedules provided two weeks in advance

Retail Sales Consultant

Lead Marketing Manager – Marketing Transformation, Operations

Principal UX Researcher

Assistant Store Manager

Principal UX Designer – Architect

Program Manager – Government

Retail Sales Consultant

Principal Cybersecurity – Incident Response Analyst

Assistant Manager, Store/Kiosk

Business Sales Representative – Territory Accounts

Bilingual Spanish Part-Time Retail Sales Consultant

Principal Windows Server Engineer

Installation Technician

Principal Storage Engineer

Part Time Retail Sales Consultant