Avnet

Procurement

• Purchase products and provide order fulfillment activities to support business demand
• Manage order status processes and ensure accurate shipping and delivery information in company systems
• Complete post-Purchase Order updates through backlog management, including tracking, reporting, and communication
• Work with suppliers to meet delivery commitments and improve systems and processes
• Develop and manage supplier relationships and hold suppliers accountable for shipping and delivery commitments
• Negotiate supplier pricing and provide quotes to the sales team
• Coordinate with warehouse, logistics, and transportation carrier teams to ensure timely receipt and delivery
• Manage non-conforming inventory, including product disposition and in-process failures
• Communicate order status and problem resolution to planners, sales, and customer operations
• Assist with inventory aging and fill-rate management, including stock rotation and liquidations
• Support organizational initiatives and supplier management activities through project teams

Purchasing Specialist

Sales Development Rep

• Generate business at new accounts and expand business at existing accounts within a specified territory
• Sell technology solutions and build trusted relationships with customer decision makers and partners
• Learn and understand clients' business and technical requirements to sell effective, ROI-driven solutions
• Establish and maintain relationships at all client levels, including C-suite
• Pursue new business opportunities within existing accounts and win new sales from additional opportunities
• Network within the industry, market, and accounts to identify new opportunities
• Understand customer business models, growth objectives, and customer experience strategies to position company offerings
• Understand the competitive landscape and position company differentiators to win pursuits
• Build, maintain, and strengthen trusted client relationships
• Develop and foster relationships with channel partners during and after sales cycles
• Perform other duties as assigned

Sales Development Representative

Human Resources

• Oversee Employee Relations, Policy Management, and ADA compliance for assigned business groups
• Provide HR support to corporate and business functions
• Handle escalated concerns and resolve workplace issues
• Enforce labor law compliance and cultivate a positive work culture
• Create, execute, communicate, and update company policies
• Work with Centers of Excellence to conduct new hire orientation, leadership development, and HR policy training
• Provide reasonable accommodations and support an inclusive environment for employees with disabilities
• Use data analytics and employee feedback to evaluate business needs and improve HR programs and processes
• Partner with other HR functions to implement HR initiatives and policies
• Lead or contribute to HR projects and cross-functional initiatives
• Support organization-wide HR initiative deployment and operational readiness
• Develop HR programs in adherence to governmental regulations
• Perform additional duties as needed

HR Manager – Employee Relations, Policy Administration

Operations

• Supervise and prioritize daily team activities across Customer Returns (RMA), RMA Credits, RMA PRN Resolution Failure Analysis / QFS, Warranty Repairs, Factory Drop Ship Billing, and SOX and SOC Audit Support
• Build and maintain an agile, cross-functional workforce capable of supporting multiple operational processes
• Develop team members through coaching, training, and career development planning
• Ensure service levels, operational metrics, and compliance requirements are consistently achieved
• Establish and maintain process documentation, knowledge management practices, and standard operating procedures
• Monitor performance, workload distribution, and process effectiveness while identifying opportunities for automation and optimization
• Drive root cause analysis and corrective actions to eliminate recurring issues and improve outcomes
• Partner with stakeholders across Operations, Finance, Logistics, Sales, and Product to resolve issues and improve business outcomes
• Take ownership of end-to-end outcomes
• Drive disciplined process documentation and knowledge sharing
• Deliver on service level commitments and operational objectives
• Proactively identify trends, risks, and improvement opportunities

Manager, Material Operations

Business Operations

• Support day-to-day operations across customer returns, RMA credits, RMA PRN resolution, failure analysis / quality feedback systems, warranty repairs, and factory drop ship billing
• Support root cause investigations and process improvement initiatives using data and business insights
• Collaborate with cross-functional teams to resolve operational issues and improve service delivery
• Communicate analytical findings clearly, concisely, and actionably to stakeholders
• Document business processes, procedures, requirements, and training materials for standardization and knowledge management

Material Operations Business Analyst

• Support day-to-day operations for Customer Returns (RMA), RMA Credits, RMA PRN Resolution, Failure Analysis / Quality Feedback Systems (QFS), Warranty Repairs, and Factory Drop Ship Billing
• Support root cause investigations and process improvement initiatives using data and business insights
• Collaborate with cross-functional teams to resolve operational issues and improve service delivery
• Communicate analytical findings clearly, concisely, and actionably to stakeholders
• Document business processes, procedures, requirements, and training materials for standardization and knowledge management

Material Operations Business Analyst I

Customer Support

• Respond to customer inquiries
• Expedite critical orders
• Communicate dispositions
• Research and resolve issues
• Research orders
• Prepare quotes, track orders, process backlogs, handle invoicing and returns, resolve discrepancies and customer credit problems, and support sales team members and external customers
• Identify, investigate, and participate in opportunities to improve processes and procedures and key performance metrics
• Maintain good customer relations and resolve customer claims and complaints fairly, effectively, and in accordance with consumer laws
• Maintain and update electronic and hard copy records
• Perform other duties as assigned

Customer Service Executive

• Support functional areas’ day-to-day operations
• Support root cause investigations and process improvement initiatives by leveraging data and business insights
• Collaborate with cross-functional teams to resolve operational issues and improve service delivery
• Communicate analytical findings clearly, concisely, and actionably to stakeholders
• Document business processes, procedures, requirements, and training materials to support standardization and knowledge management

Planner

• Purchase and provide order fulfillment activities to support business demand and improve inventory turns and supplier on-time delivery
• Manage order status processes, including accurate shipping and delivery information in company systems
• Track, report, and communicate post-PO placement updates and manage PO backlogs
• Work with suppliers to meet delivery commitments and improve systems and processes
• Develop and manage supplier relationships and hold suppliers accountable for shipping and delivery commitments
• Negotiate supplier pricing and provide quotes to the sales team
• Work with warehouse, logistics, and transportation carrier teams to ensure timely receipt and delivery
• Manage non-conforming inventory, including product disposition and in-process failures
• Communicate order status and problem resolution to planners, sales, and customer operations
• Manage inventory aging and fill rate, including stock rotation and liquidations as appropriate
• Support organizational initiatives, project teams, and supplier management activities
• Perform other duties as assigned

Material Planner

Manager

• Plan, lead, monitor, and coordinate technology and business projects and programs
• Manage projects or assigned project components to meet cost, schedule, scope, and deliverable requirements
• Manage time, cost, schedules, quality, procurement, communication, and risk
• Direct and coordinate project personnel to keep projects on schedule and within budget
• Provide leadership to project team members throughout the project lifecycle
• Determine methods and resources needed to achieve project goals
• Develop and maintain detailed project plans
• Coordinate activities and collaborate with stakeholders across global departments
• Facilitate meetings, problem-solving, decision-making, and implementation strategy discussions
• Formulate conclusions, recommendations, and options
• Present and justify findings and recommendations to management and customers
• Manage projects and programs spanning multiple departments and regions
• Manage vendor relationships and liaise between vendors, project teams, and leadership
• Identify, manage, and mitigate issues and risks
• Perform other duties as assigned

Global Delivery Manager

Sales

• Manage individual contributor sales account managers or the organization’s relationship with independent representatives, distributors, or agents
• Strategize, develop, implement, and monitor business goals, operating plans, and budgets for top-line sales, gross profit growth, and long-term growth
• Implement processes and procedures supporting organizational growth and profit objectives
• Monitor sales levels for the assigned region and identify areas for improvement
• Prepare and monitor annual sales forecasts, including Profit and Loss reviews
• Review business plans and Year to Date performance with management
• Coach team members and make joint sales calls to support customer relationships
• Lead and manage the assigned territory and sales support staff, including hiring, performance management, training, and salary administration
• Create demand for products and services through technical market and product expertise
• Communicate value-added capabilities and services to customers
• Coordinate weekly opportunity, registration, and design reviews and quarterly business reviews with sales management
• Maintain current knowledge of products, competitors, technology, and customers in the assigned product family

Director, District Sales

Account Manager

• Serve as the primary point of contact between customers and company resources
• Develop strategic customer relationships and identify business goals, growth strategies, and profit drivers
• Create and manage business and execution plans for shared success among customers, vendor partners, and the company
• Provide leadership and guidance in customer planning and engagement
• Analyze customers and leverage partner marketing programs to achieve growth
• Engage customers in joint planning integrating company services, programs, and supplier partnerships
• Conduct regular business reviews to track revenue and growth goals
• Own execution of account business plans
• Maintain and monitor customer pipelines and metrics
• Analyze performance and identify improvement opportunities
• Align supplier strategies and solutions with customer needs to maximize profitable growth and expansion
• Prioritize customers and opportunities with greatest potential
• Manage profitability by minimizing profit leaks and maximizing gross profit
• Lead negotiations on medium-sized, complex accounts
• Collaborate with teams and leadership and support colleagues and customers