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Senior Manager, Transitions Program
Best Buddies InternationalPosted 10/21/2026full-timeRochester • New York • United StatesSenior💰 $49,000 - $53,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program management and community engagement, with a strong focus on supporting individuals with intellectual and developmental disabilities through skill development and job placement initiatives. Proficient in building partnerships, managing volunteers, and utilizing Salesforce for effective data management.
Highest-signal resume keywords
Program ManagementCommunity EngagementJob CoachingSalesforce ProficiencyGrant Writing
About the role
Key responsibilities & impact- Work with state leadership to steer expansion plans for the office's Pre-ETS program
- Identify new funding opportunities and serve as the main point of contact for funding agencies
- Build long-term plans for program growth and staffing
- Lead community engagement and steward community and corporate partners to increase volunteer engagement and Work-Based Learning opportunities
- Integrate national partnerships into local initiatives
- Teach and support adolescents and young adults with intellectual and developmental disabilities through skill development and pre-vocational training
- Oversee volunteer management and Pre-ETS referral intake, documentation, and data management
- Develop relationships with families, support coordinators, referral sources, and community stakeholders
- Screen referrals and conduct participant intakes
- Coordinate services according to students' individualized education programs
- Implement the Best Buddies Transitions Program curriculum through classroom instruction, small groups, and one-to-one support
- Coordinate job exploration counseling, self-advocacy, workplace readiness, work-based learning, and post-secondary educational counseling
- Develop work-based learning experiences and permanent job-placement opportunities with Jobs Program staff
- Analyze employer needs and identify valuable internship positions aligned with program needs
- Communicate with employers, provide sensitivity training, advocate for participant rights, and develop natural supports
- Transfer completed-program caseloads to Jobs Program staff
- Recruit, train, and steward community and corporate volunteers
- Attend Transitions-related team meetings and support national collaboration
- Support fundraising events, grant research and writing, marketing, public speaking, and media initiatives
- Contribute content and images to state websites and social media
- Complete case files, funding-agency reports, billing, incident reports, grievance reports, and other required paperwork
- Maintain organized records and update Salesforce with participant services and employer communications by close of business each Friday
- Prepare for audits and accreditations with supervisors
- Directly supervise staff, including development, oversight, performance feedback, accountability, training, support, recognition, and HR activities
Requirements
What you’ll need- 5 years' experience or employment in job coaching, counseling, special education, or related experience working with persons with disabilities; OR a bachelor's degree in a related field plus 2 years of professional experience
- Bachelor's degree option must be from an accredited college or university and in rehabilitation, counseling, social work, psychology, education, or a related field
- Best Buddies experience is a plus
- Adaptability and ability to develop and balance multiple relationships
- Strong presentation, facilitation, project management, and time management skills
- Strong written communication and attention to detail
- Initiative, drive for results, and self-assessment skills
- Ability to work independently and as part of a team
- Access to an automobile with applicable insurance
- Employment contingent upon accreditation by governing state agency
- Comfortable engaging with people with intellectual and developmental disabilities, meeting new people, and addressing sensitive issues
- Comfortable with frequent local travel, personal cell phone use, and evening/weekend work as necessary
- Ability to use Salesforce and other databases effectively
- Ability to attend training to maintain required state certifications
Benefits
Comp & perks- Comprehensive and generous benefits program
- Financial security benefits
- Health and wellness benefits
- Time off
- Travel locally/regionally/nationally as part of the role
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Job CoachingCounselingSpecial EducationProject ManagementData ManagementCurriculum ImplementationWork-Based Learning CoordinationIntake ScreeningVolunteer ManagementSensitivity Training
Soft Skills
AdaptabilityStrong CommunicationInitiativeTeam CollaborationAttention to Detail
Tools & Technologies
SalesforceSocial MediaDatabases
Certifications & Qualifications
State Certifications
Industry Keywords
Intellectual DisabilitiesDevelopmental DisabilitiesBest BuddiesCommunity PartnershipsFunding Opportunities