Pharmacy Operations Optimization Manager
Bluesight
Posted: 10/21/2026
Data Operations Specialist
Scicom Infrastructure Services
Posted: 10/21/2026AirflowApacheAWSAzureCloudETLKafkaPySparkPython+4 more
Airport Operations Specialist – PT
Provo City
Posted: 10/21/2026
Manager, Alternatives Operations
PIMCO
Posted: 10/21/2026
Manager, Service Operations
Palmetto
Posted: 10/21/2026Cloud
Digital Media Operations Specialist
DigiKey
Posted: 10/21/2026
Director of Distribution – Operations
Uline
Posted: 10/21/2026Executive Operations Analyst Intern
Uline
Posted: 10/21/2026SQL
Senior Customer Operations Manager
Uline
Posted: 10/21/2026Operations Analyst Internship
Uline
Posted: 10/21/2026SQL
Simulation Operations Specialist
Air Methods
Posted: 10/21/2026
Supervisor, System Operations Training
Eversource Energy
Posted: 10/21/2026Switching
Trade & Working Capital Operations Manager
City National Bank of Florida
Posted: 10/21/2026
Lead Service Operations Specialist
Ameriprise Financial Services, LLC
Posted: 10/21/2026
Loan Servicing Operations Specialist
Bank of America
Posted: 10/21/2026
Retail Operations Team Member
Nouria
Posted: 10/21/2026
Senior Operations Work Coordinator
Xcel Energy
Posted: 10/21/2026
HRIS Operations Analyst II
Dudek
Posted: 10/21/2026ERPITSMOracle
Senior Denials Prevention Process Improvement Advisor
Ensemble Health Partners
Posted: 10/21/2026
Assistant Manager, Pre-Care Operations
FreedomCare
Posted: 10/21/2026
Director – Operations
Centene Corporation
Posted: 10/21/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations and customer engagement, with a strong focus on account management, data analysis, and relationship building within healthcare settings. Proficient in developing engagement strategies and operational workflows to enhance customer success and drive measurable outcomes.
Highest-signal resume keywords
PharmD Or CPhT Credential5+ Years In Hospital Pharmacy OperationsCustomer Engagement And Account ManagementData Analysis SkillsPharmacy Operational Workflows
About the role
Key responsibilities & impact- Own engagement health across the full KitCheck customer base
- Maintain a portfolio view of account activity, disengagement risk, and intervention plans
- Define and maintain the KitCheck engagement scorecard
- Publish recurring executive summaries and account-level updates to Customer Success Managers
- Diagnose underperforming accounts, re-engage customers, and establish recurring touchpoints
- Direct pharmacy subject-matter-expert capacity across Implementation, Support, and Professional Services
- Scope and assign workflow reviews, kit master cleanups, operational tune-ups, and re-training engagements
- Equip Customer Success Managers and Account Managers with adoption context for QBRs, EBRs, and renewals
- Identify accounts suitable for expansion and flag renewal risks
- Develop and maintain the KitCheck Engagement Playbook
- Lead webinars and customer-facing content on pharmacy operations maturity
- Represent pharmacy workflow, hardware, consumable, and adoption issues to Product, Engineering, and Supply Chain
Requirements
What you’ll need- Bachelor's degree in pharmacy or a related field, or equivalent pharmacy technician experience
- PharmD or CPhT credential required
- 5+ years in hospital pharmacy operations, including medication inventory management, kit and tray workflows, or pharmacy automation
- Direct experience running or improving pharmacy operational workflows such as crash cart and tray processing, expiration management, and restocking cadences
- Familiarity with RFID medication tracking, automated dispensing cabinets, and pharmacy information systems preferred
- Experience in customer engagement, account management, or implementation within healthcare or hospital systems
- Proven ability to build credible relationships with pharmacy directors, operations managers, and technicians while delivering measurable value
- Strong data analysis skills: comfortable defining metrics, reading engagement dashboards, and turning trends into intervention plans
- Excellent communication, presentation, and facilitation skills for customer-facing and executive audiences
- Ability to manage a portfolio of accounts and competing priorities while maintaining high attention to detail
Benefits
Comp & perks- Competitive salary
- Unlimited vacation days
- Generous insurance coverage
- 401(k) program with a company match
- Fun, collaborative culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medication Inventory ManagementKit And Tray WorkflowsPharmacy AutomationRFID Medication TrackingAutomated Dispensing CabinetsPharmacy Information SystemsEngagement Scorecard DevelopmentOperational Workflow ImprovementMetrics DefinitionEngagement Dashboard Analysis
Soft Skills
Excellent Communication SkillsPresentation SkillsFacilitation SkillsRelationship BuildingAttention To Detail
Certifications & Qualifications
Bachelor's Degree In PharmacyPharmDCPhT Credential
Industry Keywords
HealthcareHospital SystemsCustomer SuccessPharmacy OperationsAccount Management