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Brown & Brown InsuranceCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client service requirements within a Property & Casualty brokerage environment, including renewal strategy, claims management, and effective communication with clients and partners. Proficient in analytical problem-solving and maintaining accurate documentation in the system of record.
Highest-signal resume keywords
Property & Casualty Brokerage ExperienceClaims ManagementClient CommunicationAnalytical Problem-SolvingInsurance Licenses
About the role
Key responsibilities & impact- Handle day-to-day Client Service requirements on an assigned book of business
- Participate in renewal strategy, including market discussions, claims reviews, and exposure gathering
- Manage a renewal book of business, including creation of submissions and supporting placement through proposals and binding
- Draft exposure gathering information, loss exhibits, submissions, and proposals
- Obtain loss runs or policy documentation from carrier websites
- Respond to daily client questions or changes
- Update the system of record with conversations, communications, and policy documentation
- Process monthly, quarterly, or annual audits and monthly reports
- Handle non-complex contract reviews
- Manage claims, including claims reporting and support for ongoing large claims
- Set up policies in the system of record for billing
- Request invoices for agency-bill policies
- Respond to accounting information requests
- Align RSC with partner carriers and intermediaries for renewals
- Implement the “Fewer & Stronger” market consolidation initiative
- Engage in corporate initiatives and support a culture of accountability and collaboration
Requirements
What you’ll need- 2+ Years of experience in a Property & Casualty brokerage environment
- Knowledge of Property & Casualty business
- Ability to follow process and procedures guidance
- Analytical and problem-solving abilities
- Ability to display tact and poise under pressure when working through issues
- Good communication, interpersonal, and negotiation skills
- Ability to work efficiently in teams
- Hold, or willing to obtain, Insurance licenses as required by the Company
Benefits
Comp & perks- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Renewal StrategyExposure GatheringProposal CreationClaims ReportingContract ReviewAudit ProcessingPolicy DocumentationSystem of Record ManagementBilling SetupInvoice Request
Soft Skills
Interpersonal SkillsNegotiation SkillsTeam CollaborationTact Under PressureCommunication Skills
Certifications & Qualifications
Insurance Licenses
Industry Keywords
Property & CasualtyClient ServiceMarket ConsolidationCorporate InitiativesAccountability Culture