Brown & Brown Insurance

Analyst

• Monitor daily Azure cloud usage to identify waste, unattached resources, over-provisioned infrastructure, and orphaned instances
• Recommend and maintain execution of savings initiatives, including Azure Reservations, Savings Plans, rightsizing, smart tiering, and Hybrid Benefit options
• Establish automated cost alert thresholds and investigate unexpected spend spikes
• Design and maintain operational dashboards using Azure Cost Management and Power BI
• Maintain and refine cloud cost allocation models through resource tagging, subscription boundaries, and management groups
• Develop accurate cross-departmental chargebacks
• Collaborate with IT and Finance to develop quarterly cloud spend forecasts and track variance against approved budgets
• Work with Cloud Architects, Engineers, Product, Development, Application, and Finance teams on unified cost savings initiatives
• Ensure resource tagging standards are enforced and continuously improved
• Develop and maintain showback and chargeback models for transparent cloud cost reporting and financial accountability
• Review new cloud solutions for alignment with FinOps and governance standards
• Participate in cloud design and architecture reviews to identify cost optimization opportunities early in the lifecycle
• Bridge Finance, Compliance, and Cloud Engineering and Operations as a partner in cloud cost optimization, allocation, and governance

Cloud FinOps Analyst

Accountant

• Manage the day-to-day accounting and financial activities of a portfolio of captive insurance companies
• Act as focal contact person with senior management and clients
• Perform general ledger maintenance, reconciliations, and customized financial and management reporting
• Prepare and review monthly and quarterly financial statement packages under GAAP, SAP, and modified GAAP
• Monitor cash activity, investment activity, and intercompany transactions
• Prepare budgets, forecasts, and ad hoc financial analyses
• Prepare and file premium tax returns, NAIC Blank Forms, and domicile-specific regulatory filings
• Serve as primary accounting contact for regulatory matters across onshore and offshore domiciles
• Lead audit preparation and substantive review activities
• Coordinate with auditors, actuaries, tax advisors, regulators, investment managers, and bankers
• Advise on accounting developments, investment regulations, and compliance considerations
• Participate in client, shareholder, and Board of Director meetings
• Present financial results and explain complex accounting matters to non-technical audiences
• Support client retention through consistent service delivery and high-quality financial reporting
• Utilize Acumatica, MAS 500, BizNet, Velixo, and Wings
• Improve accounting processes, controls, efficiencies, documentation, and system consistency

Senior Accountant – Captive Manager

Marketing

• Support execution of multi-channel marketing campaigns across digital, email, print, social, and events
• Help manage and optimize HubSpot, including email, workflow automation, sales sequences, landing pages, reporting, list segmentation, and data maintenance
• Collaborate with internal stakeholders and external partners to develop content, creative assets, and messaging aligned with brand and business goals
• Assist with presentations, collateral, and marketing materials for internal teams, sales partners, and clients
• Help coordinate promotions and communications for marketing and sales events, trade shows, and webinars
• Support reporting and data analysis to track key metrics, campaign performance, and ROI
• Help manage fulfillment and coordination of promotional materials and marketing assets
• Contribute to special projects across a wide range of marketing functions
• Stay informed on emerging marketing tools, trends, and best practices, especially HubSpot and digital marketing platforms

Marketing Associate

Customer Support

• Serve as the first point of contact for reporting claims and initiating the claims process
• Independently process travel claims in accordance with associated policies
• Gather essential information and assess coverage eligibility
• Handle incoming calls from and make outgoing calls to claimants and suppliers
• Communicate findings to claimants and provide exceptional customer service
• Meet established quantity and quality claims processing performance standards
• Maintain current knowledge of Plans and apply it to claims payment, customer service, and other job functions

Travel Claims Examiner, Customer Service Representative

Security Engineer

• Serve as the primary liaison between the security function and divisional profit centers and corporate teams
• Align business operations with information and physical security strategies
• Represent the CISO and VP of Global Physical Security in local information security and physical security matters
• Support implementation, maintenance, and continuous improvement of information and physical security programs
• Shape the Brown & Brown security roadmap and divisional technology roadmap
• Serve as a subject matter expert for information and physical security
• Guide prioritization of divisional investments affecting security
• Allocate security resources to meet divisional needs
• Support merger and acquisition activities, including pre-deal due diligence and post-deal 90-day security integration
• Advise divisional leaders on security risk and broader risk management and compliance objectives
• Monitor emerging security trends and assess impacts to divisions or profit centers
• Ensure risk remediation processes are followed, issues are mitigated, and exceptions are tracked
• Manage IT certification and accreditation processes with auditors and certification bodies
• Oversee regulatory compliance for data privacy and protection
• Align divisional funding requirements with strategic security initiatives
• Participate in security and business councils or working groups
• Educate stakeholders to strengthen security awareness and culture
• Translate risk discussions into business-focused terms
• Drive security risk assessments across the division
• Engage business partners on security issues
• Establish risk ownership and accountability
• Ensure compliance with security policies, regulations, and tools
• Perform other duties as assigned

Business Information Security Officer

Claims Specialist

• Review documents, estimates, policy forms, and determine if and how coverage applies to submitted claims
• Authorize payment within scope of authority, resolve claims cost-effectively, and ensure timely issuance of disbursements
• Refer claims to carriers as needed
• Write coverage letters detailing coverage positions
• Interact professionally with insurance carriers, internal and external customers, and departmental staff
• For liability claims, coordinate with the carrier and assigned adjusting firms
• Review property claims for timely and accurate compliance, documentation, adjustment, and indemnity approval

Claims Examiner

• Execute strategies driving membership growth, retention, broker engagement, market intelligence, and brand awareness across pooled insurance programs
• Develop member market share growth initiatives and recommend improvements based on market conditions and results
• Identify and pursue opportunities to expand broker engagement, interest, and advocacy across all brands
• Manage prospect pipelines, outreach activities, and growth metrics
• Build and maintain relationships with brokers, members, and partners
• Facilitate onboarding, education, and engagement efforts with broker agencies and state associations
• Support member retention through communication, feedback collection, and relationship management
• Develop or support marketing campaigns, educational materials, presentations, and communication tools
• Promote program services and maintain consistent branding and messaging
• Represent the organization at conferences, industry events, and networking opportunities
• Monitor market trends, competitor activity, and growth opportunities
• Prepare reports and recommendations for strategic decision-making
• Partner with leadership and operational teams to improve processes and support growth objectives

Marketing Leader

Account Manager

• Serve as the primary service contact for the client
• Act as the liaison with carriers
• Handle day-to-day servicing for assigned accounts
• Establish relationships with clients and carriers
• Serve as the main contact for insureds and carriers
• Provide backup for assigned producer(s)
• Maintain expiration spreadsheet for assigned accounts
• Complete required reports as requested by Leadership
• Handle, assign, and oversee day-to-day account service functions
• Assist other team members as needed
• Handle new business, including marketing
• Handle renewals, including marketing
• Use carrier online rating systems as needed
• Review and update activities daily as needed
• Address urgent items by phone
• Invoice and process endorsements; update activities accordingly

Commercial Lines Account Manager

Data Analyst

• Identify specific stop loss claimants and prepare data for claim entry
• Build dashboards and present insights to leadership
• Drive continuous improvement projects
• Lead data coordination initiatives for primary clients with stop loss policies outside PBM or other administrators

Stop Loss Data Analyst

• Respond to customer inquiries via phone, email, and chat in a professional, courteous and timely manner.
• Escalate complex issues to senior team members or management as needed.
• Research and resolve customer questions related to coverage, claims, billing, and policy details.
• Maintain accurate records of customer interactions and transactions.
• Identify opportunities for process improvement and communicate recurring issues or suggestions to the Team Lead or Supervisor.
• Perform data entry tasks, including sorting and indexing scanned mail and emails and distributing them to the appropriate party.
• Meet production quotas and quality standards set by management.

Customer Service Representative – Professional Liability

Account Executive

• Develop and execute strategic sales plans to expand market share and meet revenue targets.
• Build and maintain relationships with university administrators, student affairs leaders, and benefits managers.
• Understand client needs and provide tailored insurance solutions aligned with institutional goals and student wellness priorities.
• Lead contract discussions, renewals, and pricing strategies with clients and internal stakeholders.
• Monitor regulatory changes, competitive landscape, and emerging trends in student health insurance.
• Collaborate with underwriting, marketing, compliance, and customer service teams for client onboarding and satisfaction.
• Maintain accurate sales activity, pipeline development, and revenue forecasts using sales tools.
• Comply with applicable corporate, departmental, HIPAA, diversity, integrity, compliance, and cybersecurity policies.
• Maintain confidentiality of company business and protect sensitive information, including ePHI when applicable.

Senior Account Executive – Business Development

Sales

• Establish a plan for sustainable organic growth focused on financial results, new business, customer retention, and talent acquisition and development
• Establish, direct, and monitor sales goals and objectives aligned with national practice and regional strategy
• Lead, coach, and motivate sales teams with a commitment to revenue growth
• Partner with national, market, and local leadership to evaluate recruitment needs and talent-retention strategies
• Create and maintain a pipeline of prospective candidates with the talent acquisition team
• Identify opportunities and develop strategies involving new business, acquisitions, community outreach, carrier partnerships, and industry networking
• Evaluate sales teammates’ proficiency in sales techniques, insurance coverage, company capabilities, carrier products, and technology
• Develop and implement learning programs for new and existing sales teammates
• Provide direction and feedback using measurable goals to drive performance growth and organizational alignment
• Analyze performance and results, prepare periodic reports comparing actual results with goals, and initiate corrective action
• Maintain strong relationships with carrier partners to optimize products and services

Geographic Sales Leader – Property and Casualty

• Analyze and review direct billing processes to ensure accuracy and compliance
• Prepare and generate invoices, ensuring timely issuance to clients
• Identify and resolve billing discrepancies, collaborating with internal departments as needed
• Provide insights and recommendations to enhance billing efficiency and accuracy
• Assist in the development and implementation of billing policies and procedures
• Work closely with cross-functional teams

Direct Bill Analyst

General Counsel

• Provide legal support to the Arrowhead Intermediaries platform across its wholesale, programs, and specialty divisions
• Assist with legal, regulatory, contract, governance, and operational matters related to specialty distribution insurance operations
• Analyze legal and compliance matters related to strategic initiatives, including new product development, program launches, cross-border projects, and M&A
• Draft, review, and negotiate routine and complex contracts, including insurance distribution and commercial agreements
• Collaborate with business, operations, compliance, IT, finance, tax, team resources, and leadership teams
• Research and monitor applicable insurance laws, regulations, and regulatory developments
• Assist with pre-litigation matters, claims, disputes, subpoenas, regulatory inquiries, and internal investigations
• Support corporate governance, entity management, internal policies, ethics, and compliance initiatives
• Collaborate with enterprise partners including privacy, technology, regulatory, and litigation counsel
• Escalate significant legal, regulatory, or business risk matters to the Chief Counsel or appropriate Legal Department leader

Counsel

• Lead renewal efforts for large, complex accounts
• Serve as the senior point of service contact for assigned key accounts
• Foster long-term relationships with key accounts
• Partner with practice administrators, CFOs, and risk management personnel to address exposures and deliver comprehensive insurance solutions
• Coordinate with service team members on onboarding, renewal, and policy servicing
• Monitor client M&A activity, practice acquisitions, and new locations to ensure continuity of coverage
• Collaborate with carrier partners and underwriters to negotiate coverage terms for large accounts
• Contribute to the Veterinary Practice Group's national strategy
• Assist with training less experienced service team members
• Drive new business production and manage relationships with large, private equity-backed veterinary practice groups