Cardinal Health

Sales

• Develop and execute regional sales strategies for new and existing business
• Drive sales execution and accountability across the team
• Provide competitive intelligence to stakeholders
• Lead, mentor, coach, and develop approximately seven OR Product sales specialists
• Conduct regular field visits and customer interactions
• Build and maintain strategic customer relationships
• Handle escalations, difficult conversations, complex resolutions, and relationship restoration
• Design and implement win-win customer strategies
• Use Cardinal Health’s CRM to maintain records, track performance, monitor leads, and execute retention and expansion strategies
• Collaborate with cross-functional Cardinal Health teams
• Lead the team through changing market dynamics and business initiatives
• Monitor competitive landscape, market trends, and industry insights
• Champion professional development for self and team

Region Director, Sales

Full-stack Engineer

• Design and implement full-stack functionality across web applications, from the API and data layer through the user interface
• Build interactive dashboards and workflow tools
• Design configurable, data-driven feature logic adaptable without code changes
• Integrate AI- and analytics-assisted capabilities with explainable and traceable results
• Author reusable UI components
• Build and consume RESTful APIs and serverless functions behind integrations
• Potentially provide technical direction to a small team of engineers, including contract resources
• Break work into clear, well-specified tasks and review code
• Uphold engineering standards
• Write secure, privacy-conscious code aligned with HIPAA obligations and application-security standards
• Contribute to automated testing
• Keep applications current as frameworks and platform standards evolve
• Debug and resolve issues across the stack
• Mentor developers and act as a QA resource
• Collaborate across engineering and non-technical teams
• Assist with software releases and build and release automation

Software Engineer – Commercial Technologies, Specialty Networks

Supervisor

• Supervise and coordinate the daily activities of the oncology authorization team
• Monitor work queues, assign priorities, and manage staff productivity
• Oversee prior authorization, referral, and medical necessity processes across oncology and ancillary services
• Review escalated cases, denied authorizations, urgent treatment requests, and payer issues
• Ensure authorizations are obtained, tracked, renewed, or extended to avoid treatment delays
• Collaborate with physicians, advanced practice providers, nursing, pharmacy, scheduling, and financial counseling teams
• Conduct daily huddles, staff coaching, and workflow reviews
• Monitor authorization turnaround times, aging inventories, pending requests, and high-priority cases
• Maintain expertise on payer policies, medical necessity requirements, authorization guidelines, and regulatory changes
• Review authorization-related denials, identify root causes, and implement corrective actions
• Perform quality audits for authorization accuracy, documentation compliance, and policy adherence
• Develop and maintain standard operating procedures, training materials, and payer-specific workflows
• Generate and analyze operational reports on approval rates, denial trends, productivity, and turnaround times
• Partner with Revenue Cycle, Patient Access, Managed Care, and Clinical Leadership teams
• Support staff development through training, performance management, mentoring, and competency assessments
• Ensure compliance with Medicare, Medicaid, commercial payer, IPA, and other regulatory requirements
• Serve as the primary escalation point for complex authorization issues, payer disputes, peer-to-peer reviews, and treatment access concerns
• Lead continuous improvement initiatives to reduce treatment delays, improve patient experience, increase approval rates, and minimize preventable denials

Supervisor – Benefits Eligibility and Authorization

• Supervise and coordinate daily activities of the oncology authorization team
• Monitor work queues, assign priorities, and manage staff productivity
• Oversee prior authorization, referral, and medical necessity processes across oncology and ancillary services
• Review escalated cases, denied authorizations, urgent treatment requests, and payer issues
• Ensure authorizations are obtained, tracked, renewed, and extended as needed
• Collaborate with physicians, advanced practice providers, nursing, pharmacy, scheduling, and financial counseling teams
• Conduct daily huddles, staff coaching, and workflow reviews
• Monitor authorization turnaround times, aging inventories, pending requests, and high-priority patient cases
• Maintain expertise on payer policies, medical necessity requirements, authorization guidelines, and regulatory changes
• Review denials, identify root causes, and implement corrective actions
• Perform quality audits for authorization accuracy and documentation compliance
• Develop and maintain standard operating procedures, training materials, and payer-specific workflows
• Generate and analyze operational reports on approval rates, denial trends, productivity, and turnaround times
• Partner with Revenue Cycle, Patient Access, Managed Care, and Clinical Leadership teams
• Support staff development through training, performance management, mentoring, and competency assessments
• Ensure compliance with Medicare, Medicaid, commercial payer, IPA, and other regulatory requirements
• Serve as the primary escalation point for complex authorization issues, payer disputes, peer-to-peer reviews, and treatment access concerns
• Lead continuous improvement initiatives to reduce treatment delays, improve patient experience, increase authorization approval rates, and minimize preventable denials

Benefits Eligibility and Authorization Supervisor

• Build and expand relationships with some of the region's largest health systems
• Develop and execute strategic growth plans within 4-6 assigned health systems
• Serve as the strategic quarterback for assigned health systems, aligning internal teams around customer priorities and enterprise opportunities
• Partner with healthcare leaders to understand organizational priorities and align Cardinal Health solutions to support their goals
• Identify and advance strategic opportunities across medical products, distribution, and value-added services
• Lead complex sales engagements, contract discussions, and enterprise-wide initiatives
• Create and execute strategic account plans that strengthen customer partnerships and support mutual success
• Facilitate executive business reviews and serve as a trusted advisor to key stakeholders
• Act as main point of contact for problem solving, issues and opportunities
• Lead cross-functional initiatives involving Sales, Clinical, Operations, Contracting, Marketing, Product Management, and other business partners
• Drive execution through collaboration and influence in a matrixed environment without direct authority
• Foster partnerships with Acute Care, Non-Acute Care, Specialty, and Field Sales teams
• Monitor industry trends, customer needs, and market dynamics to identify opportunities for innovation and partnership
• Serve as the voice of the customer internally, helping shape solutions and strategies that improve operational efficiency, resiliency, and patient care
• Maintain compliance with travel policies, credentialing requirements, and company procedures
• Perform other job-related duties as requested to ensure sales goals and objectives are met

Director, Corporate Accounts – Health Systems Sales

Supply Chain

• Develop business process knowledge and apply it to development of software functionality and related documentation
• Participate in conversations with business to understand requirements and work with leads to identify options
• Plan and support SAP S4 procurement processes and procedures
• Create configurations within SAP S4 MM and SAP PTP to support supply chain processes and procedures
• Reference and review T-codes
• Collaborate with other EIT teams in performing support activities
• Communicate effectively with business partners and supporting teams
• Support both daily production operations and project execution
• Determine strategic opportunities to improve business processes through IT functionality

Software Engineer, SAP S4 P2P, MM, Global Supply Chain

Project Manager

• Build and maintain project plans, schedules, and budgets
• Translate between engineers and stakeholders regarding project timelines
• Track risks and dependencies before they become incidents
• Coordinate vendors and cross-functional teams
• Own clear, current, and useful project status reporting
• Lead steering committee meetings and other key touchpoints
• Manage stakeholders across technical and business teams
• Serve as the communication hub, translating updates, risks, and decisions for appropriate audiences
• Organize project teams, schedules, responsibilities, resource requirements, budgets, and reporting
• Ensure adherence to internal and external quality standards and integrate vendor tasks and deliverables into project plans

Project Manager – Contractor Conversion

Inventory Specialist

• Order and replenish stocking locations daily
• Process on-demand requests
• Manage and maintain asset locations, including housekeeping
• Manage customer relationships
• Provide back-order resolution and mitigation
• Perform physical inventory on all SKUs monthly and record counts
• Generate monthly one-page customer reports
• Analyze data and provide recommendations for action
• Right-size inventory through consolidation, PAR level review, and SKU rationalization
• Define and execute projects and track them through project plans
• Track expirations and manage disposition
• Submit timecards and manage expense counts
• Manage and maintain point-of-use locations
• Complete in-house eLearning
• Maintain vendor credentialing compliance
• Act as a customer-facing liaison, provide product information, and resolve customer problems
• Support inventory efficiency, process improvements, and change management across clinical departments

Inventory Management Specialist

Account Executive

• Drive sales and achieve financial commitments from customers in an assigned geography/territory by developing and executing market strategies
• Identify new markets and customers
• Monitor business profitability, including reviewing accounts for issues or anomalies regarding rebates and returns
• Maintain working relationships with customers
• Negotiate local contracts, including costing agreements with manufacturers
• Ensure optimal service levels and hold internal teams accountable for customer service, operations, pricing, and inventory
• Validate timely contact loading, correct contract backdating, and contract integrity
• Manage inventory to ensure customers fulfill inventory commitments
• Submit and process account maintenance for customer accounts in the internal system
• Provide technical product support through demonstrations, samples, and hospital staff training
• Assist in collecting aging Accounts Receivable as necessary
• Build and sustain relationships with key IDNs

Laboratory Sales Consultant

Referral Coordinator

• Process and track patient referrals
• Communicate with physicians, nurses, and other healthcare staff to obtain necessary patient information
• Ensure all referral paperwork is completed accurately and in a timely manner
• Verify patient insurance coverage for referred services
• Schedule patient appointments with specialist providers
• Answer patient inquiries regarding the referral process
• Maintain updated records of patient referrals and outcomes
• Manage providers' schedules and appointments
• Apply acquired job skills and company policies and procedures to complete standard tasks
• Work on routine assignments requiring basic problem resolution
• Consult with supervisors or senior peers on complex and unusual problems

Customer Success Manager

• Serve as the primary relationship owner and trusted partner for the healthcare system and its hospital and pharmacy stakeholders.
• Represent Cardinal Health across a large, complex customer organization.
• Deliver a consistently responsive, accurate, and solutions-oriented customer experience.
• Acknowledge customer requests, understand priorities, provide accurate information, and keep issues moving without repeated follow-up.
• Coordinate Cardinal Health resources, communicate clear ownership and timelines, and deliver solutions and strategic insights.
• Build trust through genuine support, empathy, reliability, and understanding of customer priorities.
• Communicate proactively with customers and internal stakeholders through resolution.
• Manage a high volume of requests, recurring deliverables, meetings, reports, and time-sensitive priorities.
• Drive complex issues to resolution across multiple teams, including escalation and rapid turnaround.
• Use Excel VLOOKUPs, formulas, functions, and data tools to organize, validate, reconcile, and analyze information.
• Identify trends and risks and translate financial, operational, utilization, inventory, compliance, and service data into insights and recommended actions.
• Lead customer meetings and business reviews, explain complex information, and move discussions toward decisions and next steps.
• Build cross-functional relationships and identify accountable partners.
• Anticipate deadlines, risks, customer questions, and upcoming needs.
• Follow established processes, meet commitments, deliver accurate work on time, and prevent recurring issues.
• Manage challenging conversations, adapt to feedback, and maintain constructive customer partnerships.
• Lead through customer resistance to new ideas or changes and identify practical ways to add value.
• Balance competing priorities, ambiguity, escalations, and urgent customer situations professionally.

Account Manager – Customer Success

• Processing and tracking patient referrals
• Communicating with physicians, nurses, and other healthcare staff to obtain necessary patient information
• Ensuring all referral paperwork is completed accurately and in a timely manner
• Verifying patient insurance coverage for the referred services
• Scheduling patient appointments with specialist providers
• Answering patient inquiries regarding the referral process
• Maintaining updated records of patient referrals and outcomes
• Managing providers' schedules and appointments

• Assign, direct, and monitor daily cycle counting operations
• Assign, direct, and monitor reports required for movement of control products and narcotics under DEA regulations
• Assign, direct, and monitor DEA documentation validation and processing of Class II customer returns
• Ensure morgue operations adhere to vendor return policies and minimize exposure to outdated, short-dated, or damaged product
• Assign, direct, and monitor recall-item processing
• Maintain item profiles, descriptions, bar codes, and system item statuses
• Coordinate with distribution center supervisors for efficient warehouse operations
• Motivate employees to achieve productivity and quality standards
• Recommend improvements to inventory control procedures
• Handle employee inquiries and solve problems
• Conduct interviews and recommend applicants
• Complete performance appraisals with Distribution Center management
• Train new employees
• Prepare and submit daily and weekly reports
• Ensure company and government security, safety, and housekeeping policies are followed
• Maintain positive employee relations and consistently apply management principles, policies, and procedures
• Ensure quality service is provided to customers

Manager, Inventory Management

Consultant

• Increase Cardinal Health brand product penetration in program reviews and surgical glove engagements
• Accelerate Cardinal Health brand through speaking engagements, clinical webinars/articles, CE courses, and clinical sales tools
• Conduct state-of-the-art live and virtual trainings for external and internal customers
• Provide relevant clinical knowledge tools and support
• Participate in program reviews to promote efficiencies, process improvements, safety standards, and savings
• Participate in customer-facing clinical activities and quarterly business reviews
• Identify pipeline gaps and support strategic accounts
• Clinically partner on and support large-scale evaluations and implementations
• Clinically support new product launches
• Improve product mix and profitability through program reviews
• Participate in regional activities
• Lead post-sales assessment, design, implementation, and monitoring of products and services in complex environments
• Develop, plan, and manage customer training programs
• Serve as lead consultant and resource to internal and external customers
• Mentor internal staff on best practices
• Obtain customer feedback for product and service improvement opportunities

Region Director, Sales

Software Engineer – Commercial Technologies, Specialty Networks

Supervisor – Benefits Eligibility and Authorization

Benefits Eligibility and Authorization Supervisor

Director, Corporate Accounts – Health Systems Sales

Software Engineer, SAP S4 P2P, MM, Global Supply Chain

Project Manager – Contractor Conversion

Inventory Management Specialist

Laboratory Sales Consultant

Referral Coordinator

Account Manager – Customer Success

Referral Coordinator

Manager, Inventory Management

Senior Clinical Consultant – OR Products