Demonstrates fluency in Dutch and excels in customer support within an e-commerce environment. Capable of working full-time on rotating shifts while providing exceptional service to customers.

Highest-signal resume keywords

Fluent DutchCustomer SupportFull-Time AvailabilityRotating ShiftsEU Citizenship

About the role

Key responsibilities & impact

Provide customer support for bol.com, an e-commerce platform in the Netherlands and Belgium
Work fully remotely from anywhere in Portugal
Work 40 hours per week, Monday to Sunday, on rotating shifts
Complete paid training
Support customers in a customer-facing role

Requirements

What you’ll need

Fluent/native-level Dutch
Comfortable working in a customer-facing role
Available for full-time work and rotating shifts
EU citizenship or valid residence/work authorization in Portugal
Updated CV in English

Benefits

Comp & perks

Paid training
Private health insurance from the start of employment
Relocation support for candidates moving to Portugal, including flight support, airport pickup and assistance with local paperwork
Company accommodation benefit
€154 meal allowance
€50 productivity bonus
Holiday & Christmas allowances

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Customer-Facing RoleCommunication Skills

Industry Keywords

E-CommerceCustomer ServiceRemote WorkPortugal